day 2: workshop: citizen engagement strategies and social media, mr. andy williamson, author, world...
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WORKSHOP CITIZEN ENGAGEMENT STRATEGIES
AND SOCIAL MEDIADR ANDY WILLIAMSONDemocratiseandy@democrati.se@andy_williamson
World e-Parliament Conference 2016 #eParliament
A hands-on session to help parliaments analyze their citizen engagement strategies. Social media is now more widely used amongst parliaments than third-party television or radio. Yet the use of social media tools within parliaments has to be appropriate, and finding the balance with traditional methods of engagement takes practice and fine-tuning.
Pull in content from wepr, nafw, serbia
World e-Parliament Conference 2016 #eParliament
PURPOSE OF SOCIAL TOOLS
World e-Parliament Conference 2016 #eParliament
HOW ICT IS IMPROVING PARLIAMENTS
World e-Parliament Conference 2016 #eParliament
TOP METHODS FOR COMMUNICATING WITH CITIZENS
World e-Parliament Conference 2016 #eParliament
CHALLENGES Societal adoption of the tools Distrust and lacking a culture of engagement Institutional resistance Political Procedural Administrative
Lack of skills Access to technology Managing the complexity, avoiding the noise
World e-Parliament Conference 2016 #eParliament
UNDERSTANDING YOUR AUDIENCE Part of wider public engagement strategy, not just about digital Who, what, where, when, how Audience mapping
World e-Parliament Conference 2016 #eParliament
THE RIGHT TOOLS Broad communication: Getting the information out to people Publishing documents Open data Partners (PMOs)
Gathering information: Hearing what people think Listening Submissions
Engaging in debate Bringing people directly into the legislative process
Making decisions
World e-Parliament Conference 2016 #eParliament
EXAMPLES Publish: Web, YouTube, Facebook, Twitter Engage: Facebook, Snapchat, Twitter Deliberate: Loomio Decide: Represent
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
World e-Parliament Conference 2016 #eParliament
WHAT’S NEXT Complex multi-channel TV, Web, Social
Richer data More of it Better linking of parliamentary data and with external data sets
Virtual chambers Access from anywhere
Deliberate process Getting people more involved
Decision making – liquid democracy and blockchain Extending the mandate of representation
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