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_______________

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Communicating with CommunitiesA Case Study and Guide from

Pakistan and Elsewhere

iii

• • • • • •

Foreword

1 We hope this

ix

Acknowledgements

xi

Table of Contents

iii

ixxiii

Purpose and intended audience

xix

1

References

xii

List of Figures and Tables

17

21

xiii

Abbreviations and Acronyms

Introduction to the Guide

Purpose and intended audience

Complex

xix

1

Chapter 1 Communications in Emergencies

2

• • • • • • • • • •

• • • Police•

2

7

.

coordinates

The cluster approach

5

11

12

7

17

Ghotki

Dera Ghazi Khan

Peshawar

Islamabad

Multan HyderabadSukkur

Hangu & Kohat

Bhakkar Shikarpur Dadu

DirRahim Yar

KhanLarkana &

Qambar Shahdadkot

Jamshoro

Dera Ismail Khan &

Tank

Rajan Pur Naushero Feroz

Tha a

Layyah Jacobabad

Manwali Kashmore

Muza argarh

Na onal O ce

Provincial Sub-O ce

Mass Communica ons

eld sta opera onal

Areas

Chapter 2 Humanitarian Communications Operations

Phases

21

22

11 Sources

11

Friend

and f

amily

Mobile

phon

e

Telev

ision

Radio

Commun

ity le

ader

Newsp

aper

Shops

(barb

er, gr

ocer,

tea)

Religio

us le

ader/

institu

tion

Aid work

er (N

GO/UN)

Distric

t gov

ernmen

t

12

12

Watan card

27

Preferred media .

Sindh

97%

1%

2%

20% 1%

1%

43%

35%

1%

8%

88%

1% 2%

6%

1% 1%

2%

16%

74%

Balochi

Hindko

Pashto

Punjabi

Saraiki

Sindhi

Urdu

Who does here and

else?

Chapter 3 Communication and Accountability Tools

procedures

Partnership

conduct

Radio

The

17

17

7 – 10 am 10 am – 1 pm 1 – 4pm 4 – 7pm 7 – 10pm

Others

Morning show

Political talk shows

Entertainment

Music programme

News bulletin

Soap operas are rarely produced for

t

21

22

2122

Street theatre

© Sayara © Sayara

Chapter 4 Monitoring and Evaluating the Impact of Humanitarian Communications

71

• • • • • • • • •

• • •

• • •

72

• •

• • • • • •

• • • • • •

• • • •

Call Centre Report

Report

Conclusion

77

Preferred media

reached

• Watan card• Return procedures and Pashto

and access procedures• Watan card• and Pashto

printed

and Sindh

Centre

• • •

Sindhi and

• • • • • • Return to the Federally

• Watan cardCorporate social

donors • •

Pashto

courses

trained

in Sindh trained in

Sindhi and

• •

22.6%

30.5%

13.3%

27.2%

0.3%

50.0%

0 100 200 300 400 500

• • • • •

1 2

do?

should I do?

not?

card?

do?

I do?

Watan card?

Watan cards?

Specialist

References

top related