customer address enrichment and telephone number correction solution v.2

Customer Address Enrichment andTelephone Number Correction Solution

for CRM and Marketing

THE LOCATION INTELLIGENCE COMPANY

WHAT IS?

A system for enterprises:

- CRM

- Marketing/Sales

- Planning

- And Strategic Decision Support needs for :

- Cleaning /correcting and finding alternative customer telephone numbers

- Correcting and enriching customer address using:

• Visual Maps (TomTom) and most recent map address database

• Legal and registered telephone number databeses of 4 operators by 11850

Customers with No Telephone

Number and/or Unreachable

Flow

Name, Surname

Query

Address

Corrections and

Enrichments

Address Cross-Check And

118 Query Sorting

Sorted Calling List

<Name> <Address>,

<Name> <Address>,

<Name> <Address>,

<Name> <Address>,

<Name> <Address>,

<Name> <Address>,

<Name>

<City>

<County>

Y

X

GEOCODE

NEIGHBOURHOOD : Göztepe Mah.

STREE : Akış Sok.

DOOR NR. : 9

ZIP CODE : 34373

COUNTY : Kadıköy

CITY : İstanbul

29º06'02"E

40º58'07"N

Sorted Call List and Geocoded and Enriched

Addresses

118

DataBase

<Name> <County> <Street><Door Number> <Geocode>,

<Name> <County> <Street><Door Number> <Geocode>,

<Name> <County> <Street><Door Number> <Geocode>,

<Name> <County> <Street><Door Number> <Geocode>,

<Name> <County> <Street><Door Number> <Geocode>,

<adres>

1

2

3

4

118TCELL

VFONE

AVEA

TT

Flow

BENEFITS AND ADVANTAGES

• See their distribution on the map

• Minimum junk (False) address delivery

• Automatic correction of the address in case of administrative

changes (Coordinates) and correct addresses and correct delivery

at first day.

• Correct and fast new address entry

• Bulk address correction and enrichment

Where Are Your Customers?

• Demographic Data by Neighbourhood (Age, Literacy, Population, Nr. Of Buildings, ownership, Income etc. From

Turkish Statistics Administration, TUIK.)

• Risk assesment for property policies, InfoRisk

• Concentration of your customers geographically

• Charecteristics of your best sales point etc.:

• More than 1,000,000 POI of which are 3D under 1,400+ brands and 460+ categories

• Banks, ATM’s

• Fuel stations

• Retail chains

• Restaurants

• Health: Pahrmacies, hospitals, warehouses etc.

• Education: Primary and High Schools, universities.

• Where are my competitors

• Coverage of my available distribution channel

• Create target geographical region on map (Such as companies in between 50 Mt. On each side of Bağdat Avenue)

VisuBENEFITS AND ADVANTAGES

The Best Places for Campaing/New

Branch/Dealer/POI etc.

• 1st Step: Verify the phone numbers (4 Telecom Operators)

• 2nd Step: Correct the incorrect numbers byname/surname/County/City data.

• 3rd Step: Correct the incorrect numbers by cross-checking theaddresses in 4 operators with enriched addresses& alternativephone numbers.

• Thus:• Your SMS’s will arrive the right target numbers

• Increase your reach to target market

• Decrease the outbound call costs in Call Center operations

• Reach the best of the sales potential with highest customer reach

• Make more realistic and accurate campaign plans

• Increase collection/Customer rate

VisuBENEFITS AND ADVANTAGES

CRM Phone Numbers: Are They Correct?

• Visual reports on map beside the digital reports

• Make visual/graphical comparisons on map for more realistic

decision

• Create scenarios on map

• Compare competition and your data visually

• Evaluate branch/dealer etc. performance visually

VisuBENEFITS AND ADVANTAGES

Reports

BENEFITS AND ADVANTAGES

• Infotech GIS Platform

• Complete Oracle Spatial Map Technology

• Oracle Exadata HW

• TOMTOM Map Quality

• On Premise or Cloud solutions

• Single click query (such as form ERP application or CRM)

• Manual or automatic address entry such as from ERP application

Technology

LOCATIONBOX

LOCATIONBOX SERVICES

1. Display Map 26. Add Circle

2. Initialize Map 27. Add Route

3. Zoom In / Zoom Out 28. Add Traffic Info

4. Navigation Panel 29. Coloring Analysis

5. Add Marker 30. Coloring Analysis (All cities)

6. Add Marker with Label 31. Coloring Analysis (Advanced)

7. Add Marker with Info 32. Layer Coloring

8. Add Custom Marker 33. Layer By Category

9. Add HTML Marker 34. Layer By Brand

10. Add Region 35. Pie Analysis

11. Draw Region 36. Pharmacy On Duty

12. Info Window 37. Add Campaign

13. Scale Bar 38. Add Poi

14. Map Decoration 39. Add Yol

15. Overview Window 40. Distance Measuring

16. Collapsible Overview Window 41. Add Heat Map (POI)

17. Print Map 42. Add Heat Map (UserPoint)

18. Event Listeners 43. Add Social Events

19. Draw Circle 44. Bar Analysis

20. Draw Rectangle 45. Add Traffic Info (TMC) With Animation

21. Zoom to Rectangle 46. Get Location

22. Zoom to Markers 47. Layer Demography

23. Marquee Zoom 48. Add Bing Map

24. Add Animated Marker 49. Add Weather Report

25. Add Line 50. Add Image Layer

LOCATIONBOX FUNCTIONS

Thank You for Your Time!

Where am I ? Where are thecompetitors ?

Where are myinsurancepolicies?

Where were theproduct sales increased last month ?

What is the market share based on the cities / regions ?

Where did thecompetitoropened a newbranch in last 3 months ?

Where is mymost profitableregion?

Heatmap of branchlocations(country level)

Heatmap of branchlocations

Where should I open a new branch?