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Current State of Digital in WA Government
An Overview of Western Australia’s Journey
towards Digital Government
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer
Stuart Gibbon
Executive Director,
ICT Strategy and Delivery
Office of the Government CIO
Western Australian Government
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Recent news items
2
Computerworld (FROM IDG)
20 June 2017
The state is spending $81 million over
four years to build Service Victoria…
ITNews26 July 2017
“The [Queensland] government’s spending on digital transformation and ICT
has doubled since it came to office,” the said.
“At a time when education and health funding are being cut savagely it is critical to
make sure the $10 billion spent on digital transformation is value for
money.The Australian17 August 2017
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer A completely unrelated graph…
3
A completely unrelated graphGOVERNMERNT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer
2017 GST per CapitaSource: Commonwealth Grants Commission Website (accessed 18 Aug 2017)URL: https://www.cgc.gov.au/index.php?option=com_content&view=article&id=260&Itemid=537
WA
$878
NT
$11,881
QLD
$3,028
NSW
$2,235
ACT
$3,046Tas.
$4,601
Vic.
$2,377
SA
$3,671
per $100 GST per capita
per ~$25 GST per capita
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 1: Accountability
1984 to 1990 Department of Computing and Information Technology
2003 to 2008 Office of e-Government
2008-09 Proposal to establish Office of the GCIO
2014-15 Business Case approved to establish OGCIO
March 2015 ICT Renewal and Reform Fund (IRRF) announced
July 2015 Office of the Government CIO established to…
Jul ‘15 Jul ‘16 Jul ‘17
OGCIO
Established
IRRF
Established
OGCIO
Proposed
Increase Public Sector
EFFICIENCYin delivering services
Improve overall
TRANSPARENCYin delivering projects
Increase Public Sector
CAPABILITYin planning & delivering services
Improve Public Sector
STABILITYin cost and performance
...within the broader context of ICT use across Government.
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 2: Governance
Jul ‘15 Jul ‘16 Jul ‘17
DG ICT
Council
Program Governance
Board
Program Governance
Board
Program Governance
Board
Hon. David Kelly MLA BA
Minister for Innovation
and ICT
via
Giles Nunis
Chief Executive &
Government CIO
McGowan Cabinet
Membership: Agency Chief ExecutivesDepartment of Education, Department of Commerce, Department of Health,
Department of Treasury, Department of Finance, Department of Transport,
Department of Housing, WA Police, Landgate.
Directors-General ICT Council
Chair
Membership: Business and ICT Executives (Tier 2 and 3)Department of Premier and Cabinet, Department of Corrective Services,
Department of Education, Department of Commerce, Department of Health,
Department of Housing, Department of Finance, Department of Transport,
Department of Parks and Wildlife, WA Police, Landgate, Metropolitan Cemeteries
Board, Government Employees Superannuation Board (GESB).
Business Impact Group (BIG) /
CIO Advisory CommitteeChair
OGCIO
Established
IRRF
Established
OGCIO
Proposed
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 3: Strategy
6
2016-17 2017-18 2018-19 2019-20
Prepare
Change
Incorporate
Governance and Strategic Policy
Digital ID
GovNext_ICT
Digital Services
Portal
ICT Resource
Sharing Portal
Government Solution
Marketplace
Digital
Workforce
Government
AnalyticsKey Initiatives
Secure Data
Exchange
Innovation
Hub
i
CONNECTSIMPLIFY INFORM
i
CONNECTSIMPLIFY INFORM
Jul ‘15 Jul ‘16 Jul ‘17Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 3: Strategy
7
2016-17 2017-18 2018-19 2019-20
Prepare
Change
Incorporate
Governance and Strategic Policy
Digital ID
GovNext_ICT
Digital Services
Portal
ICT Resource
Sharing Portal
Government Solution
Marketplace
Digital
Workforce
Government
AnalyticsKey Initiatives
Secure Data
Exchange
Innovation
Hub
i
CONNECTSIMPLIFY INFORM
i
CONNECTSIMPLIFY INFORM
Jul ‘15 Jul ‘16 Jul ‘17Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 3: Strategy
8
2016-17 2017-18 2018-19 2019-20
Prepare
Change
Incorporate
Governance and Strategic Policy
Digital ID
GovNext_ICT
Digital Services
Portal
ICT Resource
Sharing Portal
Government Solution
Marketplace
Digital
Workforce
Government
AnalyticsKey Initiatives
Secure Data
Exchange
Innovation
Hub
Jul ‘15 Jul ‘16 Jul ‘17Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 3: Strategy
9
Jul ‘15 Jul ‘16 Jul ‘17Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer
Policy Framework
Stage 4: Policy
Jul ‘15 Jul ‘16 Jul ‘17
Policy Suite
Launched
Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
PrivacyUnder consideration
Data ClassificationDue Q3 2017
ICT ProcurementDue Q4 2017
Disaster Recovery May 2016
Digital SecurityMay 2016
CloudMay 2016
InteroperabilityMay 2016
Open DataJuly 2015
Digital ServicesMay 2016
Standards GuidelinesProcesses
Strategy
Policy
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 5: Technology
Jul ‘15 Jul ‘16 Jul ‘17
Policy Suite
Launched
Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
GovNext-ICT
Launched
GovNext-ICT
Contracts
GovNext-ICT
Core Live
• Total ICT spend ~$1 billion per year
• Siloed approaches to market
• Passive contractual model
• Capital-intensive, own & operate model
Reduce spend to reinvest in transformation
Whole of Government approach needed
Commercial, active model preferred
Recurrent, consumption-based pricing
What we have… What we need…
GovNext-ICT
A new infrastructure
technology VISION
GovNext-ICT
A new purchasing
and contract MODEL
GovNext-ICT
A new capability and
cost ENVIRONMENT
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 6: Services
Jul ‘15 Jul ‘16 Jul ‘17
Policy Suite
Launched
Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
GovNext-ICT
Launched
GovNext-ICT
Contracts
GovNext-ICT
Core Live
Alpha
Launched
ServiceWA (Digital)
Stage 2 StartsmyWA
Stage 1 Starts
• Most services still mostly manual
• Limited, disconnected access to data
• Poorly connected services and systems
• > 450 different, agency-specific websites
More digitised and automated services
Secure, identified access to own data
Integrated and interoperable systems
Consistent way to interact with Government
What we have… What we need…
myWA Program
A new digital services
ARCHITECTURE
Alpha Website
A new prototype
USER EXPERIENCE
ServiceWA (Digital)
A new approach to
COLLABORATION
GOVERNMENT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer Stage 7: Next Steps
Jul ‘15 Jul ‘16 Jul ‘17
Policy Suite
Launched
Digital WA
Launched
DG ICT
CouncilOGCIO
Established
IRRF
Established
OGCIO
Proposed
GovNext-ICT
Launched
GovNext-ICT
Contracts
GovNext-ICT
Core Live
Alpha
Launched
ServiceWA (Digital)
Stage 2 StartsmyWA
Stage 1 Starts
Accountability
Governance
Strategy
Policy
Technology
Services
Future, role and scope of the OGCIO
Membership, structure and ToR refresh
Digital Transformation Strategy
Data Classification, Procurement and Privacy
GovNext and Common Platforms
ServiceWA (Digital) and Beta Launch (1 & 2)
Current State of Digital in WA Government
An Overview of Western Australia’s Journey
towards Digital Government
GOVERNMERNT OF
WESTERN AUSTRALIA
Office of the Government
Chief Information Officer
Stuart Gibbon
Executive Director,
ICT Strategy and Delivery
Office of the Government CIO
Western Australian Government
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