cultural points of view

Cultural Points of View

Cultural Points of View - CPOV... accredited cultural awareness training

blended delivery:online/interactive e-learning face-to-face workshops

enhanced capacity to work effectively with diverse communities

CPOV is part of ACE SES DIV PP

ACE SES Diversity in Volunteering Partnership Program

recruit and retain volunteers from communities that may not traditionally volunteer maximise community safety

CPOV 3 versions

Working with...

... Aboriginal communities

... people with a disability

... people from CALD communities

CPOV

Can be readily

customised for a range of workplaces, workers & volunteers

adapted for training to work with a wide range of communities

the paper

Background

describe & compare the 3 versions

- development processes - technologies- training, learning, implementation

strategies

lessons learned

ACE SES DIV PP - the partners

NSW State Emergency ServiceDept of Attorney General and Justicedisaster response agency

Adult & Community Education Unit (ACE)NSW Dept of Education & Communities state wide policy and funding

Community colleges

ACE SES DIV PP

Why CPOV?DIV 2008/09Volunteer Induction Training (VIT) • Aboriginal community engagement

• Public Safety II & First Aid

• pilots - need for cultural awareness training

CPOV 2009/10 National VET E-Learning Strategy

DIV 2010 = CPOV + VIT and First Aid

CPOV – design rationale

why e-learning?

capacity for flexible delivery

CPOV also piloted expansion of

- learning and training styles - attitudes to e-learning- skills in accessing and using online tools

CPOV - learning design rationale

CPOV - learning design rationale

why blended delivery?

CPOV – unit of competency

BSBDIV301A Work effectively with diversityunderstanding

- culture & diversity- workplace culture- bias, discrimination, policies & legislation

skills for - working effectively with diverse

communities & individual differences

Development of CPOV

four stage process:

consultation and communication strategy

training program development phase

pilot delivery

feedback and evaluation

Development of CPOV

8 virtual meetings

Moodle course

learning about the SES

learning aboutaboriginal culture

evaluating resources

identifying appropriate activities

the site

Linda Burney. Aboriginal people have views on topics other than Aboriginal affairs.

Aunty May. Don’t try to learn about the Aboriginal perspective. Learn about the people by interacting with the people – take an inclusive approach – make it part of your life.

Eric Cook – Be persistent in your endeavours, value your identity and take pride in what you do

Question for learners – What are the key points each speaker is making?

Getting started with Aboriginal cultureGetting started with Aboriginal culture

working with the communityworking with the community

legislation and SES policylegislation and SES policy

cultural awareness in practicecultural awareness in practice

CPOV - version 2

Working with people with a disability

Facilitator training

2 day program- 2 sessions about delivering cultural awareness training

- 2 sessions about the online resources

CPOV - version 2 Smaller team

face-to-face meeting

Developer was also the content expert

External expertise was brought in as needed

Consultation undertaken

Site adapted

Extensive testing

Facilitator training

CPOV - version 3

An even smaller team

Extensive literature review

External consultation undertaken

Extensive editing and formatting to ensure consistency across existing 2 versions

Version 3 adapted from version 2

Facilitator follow-up workshop to review and critique content in this version

Working with people from culturally and linguistically diverse backgrounds

Conclusions

Factors in successful delivery

small team

facilitator Training

mentoring & support

annual ACE SES Joint Forum

perception of benefits

Aboriginal liaison/outreach staff

assessment of literacy & computer skills

college director actively involved

Conclusions

Some limitationsavailability of funding

availability of trainers

capacity of colleges, ACE Unit & SES support staff

distances, remote locations

language, literacy, numeracy skill levels

computer literacy levels

Cultural Points of View

Cultural Points of View http://cca.moodle.com.au/ - click on Cultural Points of View- browse any of the 3 versions until 4 Dec 2011

Ann Brady - Leaning Linesann.brady@learninglines.com.au

Kathryn Couttoupes - NSW ACE Unitkathryn.couttoupes@det.nsw.edu.au