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Credentialing and PrivilegingKrista Fairweather, BSc, RNQuality Improvement LeadMedical Director Education DayApril 4, 2019

College of Physicians and Surgeons of British Columbia 2

DisclosureI have nothing to disclose.

College of Physicians and Surgeons of British Columbia 3

Objectives• Outline governing structure for credentialing and privileging

• Understand definitions

• Review roles and responsibilities

• Examine tools for credentialing and privileging

• Review examples

College of Physicians and Surgeons of British Columbia 4

Why?• Credentialing and privileging processes ensure that patients receive care,

treatment and services from qualified and competent practitioners

College of Physicians and Surgeons of British Columbia 5

Expectations for Credentialing and Privileging Cochrane Report: • March 2011, Investigation into Medical Imaging Credentialing and Quality

Assurance

• Recommendation 24: Health care services are complex and require highly educated, skilled, and experienced practitioners. Health authorities create a single medical staff administration with information sharing agreements with the College so that results of licensing, credential review and privileging are available to all parties

Cochrane Review of NHMSFP:• January 2012, NHMSFP roles and responsibilities

• Recommendation: Participation with the health authorities in a unified provincial physician credentialing, privileging and performance assessment system as recommended in the diagnostic imaging review

College of Physicians and Surgeons of British Columbia 6

BC Medical Quality Initiative (BC MQI)• A governance structure which brings health-care partners together to

develop ways to improve the quality of medical care

• Supports medical practitioners to improve the services they individually and collectively provide

• Provides assurance to the public, boards, and Ministry of Health about the quality of medical care across the province

• Developed the Provincial Practitioner Credentialing and Privileging System i.e. CACTUS Software and the Provincial Privileging Dictionaries

College of Physicians and Surgeons of British Columbia 7

Roles and responsibilitiesCollegeregulates the practice of medicine under the authority of provincial law and is governed by the Health Professions Act and the Bylaws made under the Act.

Committeeestablishes accreditation and performance standards, procedures and guidelines for the NHMSFAP to ensure the delivery of high-quality and safe services in non-hospital facilities.

Medical Directors provide the leadership and are accountable for the quality and safety of the services delivered at non-hospital facilities.

NHMSFAPacts in the interest of the public to ensure the delivery of high-quality health services through accreditation.

College of Physicians and Surgeons of British Columbia 8

College BylawsSection 5-7 pertains to the medical director:(5) The medical director is responsible for

the selection, appointment and reappointment of all medical staff and must meet, at least annually, with each member of the medical staff and review the privileges granted to each member and document such review in a form approved by the registrar.

College of Physicians and Surgeons of British Columbia 9

College BylawsSection 5-11 pertains to medical staff application:(1) Only a registrant, dentist, oral maxillofacial surgeon, or podiatric surgeon in

good standing may be appointed to the medical staff of a facility.(2) A registrant, dentist, oral maxillofacial surgeon, or podiatric surgeon may apply

to the medical director for a medical staff appointment to a facility for a period of up to one year stating the procedures she or he wishes to perform and such applications are to be made annually and on a form approved by the registrar.

(3) The registrant, dentist, oral maxillofacial surgeon, or podiatric surgeon in their application to the medical director must include their qualifications and evidence of current experience in practice relevant to the procedure being requested.

(4) The committee may establish standards, rules, policies and guidelines respecting the skills and training necessary for the appointment of medical staff.

(5) Annual applications for reappointment must be made to the medical director, in a form approved by the registrar, and state any changes in the applicant’s hospital appointment or privileges and any material changes in clinical activities from the last application.

College of Physicians and Surgeons of British Columbia 10

Medical Director standard

College of Physicians and Surgeons of British Columbia 11

Policies

College of Physicians and Surgeons of British Columbia 12

DefinitionsCredentials – Professional education, clinical training, licensure, board and other certification, clinical experience, letters of reference, and other professional qualifications.

Credentialing – Reviewing, verifying and evaluating a practitioner’s application for privileges, credentials, letters of reference, CV, disciplinary actions, to establish the presence of the specialized professional background required for a position within a health-care organization.

College of Physicians and Surgeons of British Columbia 13

DefinitionsPrivileging – Determining a health-care professional’s current skill and competence to perform specific diagnostic or therapeutic procedures that the professional requests to perform and granting those procedures to be performed in a health-care facility.

College of Physicians and Surgeons of British Columbia 14

Current tools• Application forms

• Appropriate procedures list

• Hospital letter

• Certificate of professional conduct

• References

• BC MQI dictionaries

College of Physicians and Surgeons of British Columbia 15

Applications

College of Physicians and Surgeons of British Columbia 16

Appropriate procedures list

College of Physicians and Surgeons of British Columbia 17

Hospital letter• (Insert picture)

College of Physicians and Surgeons of British Columbia 18

Certificate of professional conduct

College of Physicians and Surgeons of British Columbia 19

References

College of Physicians and Surgeons of British Columbia 20

BC MQI dictionaries

College of Physicians and Surgeons of British Columbia 21

What’s new?• Checklist

• Guidelines

• New forms

• Certificate of professional conduct

• Reference forms

• BC MQI Cactus report

College of Physicians and Surgeons of British Columbia 22

Checklist

College of Physicians and Surgeons of British Columbia 23

Guidelines

College of Physicians and Surgeons of British Columbia 24

New forms

College of Physicians and Surgeons of British Columbia 25

Certificate of professional conduct

College of Physicians and Surgeons of British Columbia 26

Reference forms

College of Physicians and Surgeons of British Columbia 27

BC MQI CACTUS report

College of Physicians and Surgeons of British Columbia 28

Case study

College of Physicians and Surgeons of British Columbia 29

Ophthalmology

College of Physicians and Surgeons of British Columbia 30

Case study

College of Physicians and Surgeons of British Columbia 31

Urology

College of Physicians and Surgeons of British Columbia 32

Case study

College of Physicians and Surgeons of British Columbia 33

ENT

College of Physicians and Surgeons of British Columbia 34

College of Physicians and Surgeons of British Columbia 35

Thank you• Questions?

College of Physicians and Surgeons of British Columbia 36

References• College website (all accessed March 12, 2019)

– https://www.cpsbc.ca/files/pdf/HPA-Bylaws.pdf– https://www.cpsbc.ca/programs/nhmsfap/policies– https://www.cpsbc.ca/files/pdf/NHMSFAP-G-Application-for-Appointment-to-

Facility.pdf– https://www.cpsbc.ca/files/pdf/NHMSFAP-Reference-for-Applicants-for-

Privileges.pdf• http://bcmqi.ca/credentialing-privileging/dictionaries/view-dictionaries• http://www.phsa.ca/medical-staff/appointments-

compensation/appointments/credentialing-privileging• Cochrane DD. Investigation into Medical Imaging, Credentialing and Quality

Assurance: Phase 2 report. British Columbia Patient Safety and Quality Council; 2011 Aug. Available from: www.health.gov.bc.ca/library/publications/year/2011/cochranephase2-report.pdf

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