cpdso member event - the cpd standards office€¦ · 14:30 –“introduction into digital...

CPDSO MEMBER EVENTInnovation in Learning & Development

RICHARD GOTT

▪ MemberWise Network, Founder & Chair

▪ CPD Accredited Provider

▪ Dedicated to promoting value and good business practice

▪ Run conferences and events linked to good practice

▪ Chair of Independent Advisory Board for CPD Standards Office

▪ Advisory Board oversee assessment processes at CPDSO

▪ Tackle challenges in Assessment

MOTIVATION FOR TODAY

▪ Emergence of different learning styles

▪ Different Forms of Media used for Training & Learning

▪ Apps

▪ E-reading

▪ Webinars

▪ Hangouts

▪ Maintaining Training Quality

▪ Assessments

▪ Internal Measures

PEER-TO-PEER LEARNING

▪ A new approach

▪ Creating an Online Community

▪ Badging Participation

▪ Posting – Proactively sharing learning

▪ Responding – Responsively sharing insight/knowledge

▪ Attending – Face-to-Face Events / Conferences

▪ Let’s take a look…

MEMBERWISE CONNECT

REWARDING SHARING

REWARDING SHARING

REWARDING SHARING

INNOVATION

▪ Trends in Learning & Development

▪ Successful new training types

Embrace

Innovation in Training

▪ Systems to bring in changes

▪ Flexibility to new changes

Encourage

Innovation in Organisations

▪ How to implement, without affecting your day-to-day

▪ Platforms to use for new training

Implement

Innovative changes

▪ Simple measures to assess Training

▪ Iterations to improve each time

Quality Control

to ensure it runs smoothly

AGENDA & SPEAKERS

▪ 14:00 – “Welcome & Introduction” - Richard Gott, Memberwise

▪ 14:15 – “What’s Happening in L&D right now?” – Rudi Narendran, CPDSO

▪ 14:30 – “Introduction into Digital Badging” - Chris Kirk, Digital.me

-----------------------------------------Break @ 15:00 ------------------------------------------

▪ 15:20 – “CPDSO Update: Assessments, Members and More” – Amanda Rosewarne,

CPDSO

▪ 16:15 – “Where to start for great Webinars” – Jo Cook, Lightbulb Moment Ltd

▪ 16: 45 – Closing Remarks & Audience Q & A

▪ 17:00 – Final Drinks & Networking

WHAT’S HAPPENING IN L&D?Rudi Narendran, CPDSO

HOT TOPICS IN 2017

▪ Technology Supported Peer

Learning

▪ Mobile Learning

▪ Portability & Flexibility

▪ W-earning?1

▪ Understanding & embracing Social

▪ Facebook: Workplace2

▪ Microlearning

▪ Video

▪ Development is motivating

learning

▪ 35 million workers enrolled in MOOCs

in 20163

▪ Adaptive learning

▪ Blended learning

▪ Gamification of Learning

▪ Neuroscientific foundations

▪ Achievements & Badging

1: https://www.thehrdirector.com/business-news/learning-and-development/5-learning-trends-cant-ignore-2017/2: https://www.facebook.com/workplace3: https://hbr.org/2016/10/how-learning-and-development-are-becoming-more-agile

GOING TO PERU!

DUOLINGO

Adaptive Learning

Different learning styles – recognises strengths and

weaknesses and gives you more of the ones you are

weaker on!

MOBILE LEARNING

Bitesize Chunks – setting your

own commitment and pace

Individually set objectives

yourself periodically – self

management!

Simple Progress Tracking –suggestions on what to improve

SOCIAL

Join or Make Groups & Communities – compete,

compare and share

Share progress, achievements

& updates on social media

…or with anyone!

GAMIFICATION

Achievements & Badges –

progress markers

Incentivise

“Good”

Learning

behaviours

“Fun” Elements i.e. Mascots,

points system for prizes

CPD Standards Office Member Event - London26 June 2017

The future of credentials todayChris Kirk

See Every Skill

See

See every skill

Shareability

Discovery

Recognition

Celebration

Visibility

Transparency

Understanding

Examination

Validation

See every skill

Every

See every skill

Uniqueness

Wholeness

Large or Small

Formal or informal

Regulated or unregulated

Personal or Professional

Old or new

Progression

Milestones

Achievements

See every skill

Skill

See every skill

Technical

Academic

Human

Knowledge

Competence

Behaviours

Values

Motivations

Passions

Performance

See every skill

Human Skills

DigitalCredentials

So what are they?

See every skill

Universal

Safe & secure

Data-rich

Shareable

Verifiable

Trackable

Discoverable

Connected

Portable

EducatorsAwarding & Professional

Bodies

3rd Sector, Clubs & Societies

Employers

Our heroes issuing to make the invisible, visible

See every skill. See the skills you need

See every skill. See progress

See every skill. See the results

See every skill. See the impact

Helping frame, capture and communicate across the key transitions in life and workRevealing skills where they exist but are hidden and encouraging

the uptake of those yet to be developed

See every skill

Career inspiration

& navigation

“where could I go and what is needed to get there”

Job preparation

“confident I’m getting set for my first job, or returning to the workforce”

On the job success

“demonstrating I’m getting the job done well and being productive”

Career progression

“proving I’m ready for the next step”

Creating a safe, secure lifelong profile of verified skills

See every skill

Talent

Systems

Digital

CVs

Email

Signature

Instant validation of

the truth for the

reviewer

Intranets

Blogs /

websites

Better connecting people to opportunities to grow careers and business..

Bringing it to life

See every skill. see self-motivated students

#1 - College students have a whole directory of skill

areas to choose from

#2 – These skills are what local employers have said they need

#3 - Students have tasks they must complete that they upload evidence

against. College staff are trained to assess and issue credentials where skills are

demonstrated

The recipe for a masterchef

1

2

4

3

5

6

789

Career progression stepping stones

Workforce Workforce development

End point for traditional qualifications

Socially shared

See every skill. see leadership without limits

Over 130 Digital Credentials

developed so far…

• ‘Retrospective’ ILM Qualifications and Units

• Unique differentiator for Apprenticeships

• On-programme recognition of Skills,

Knowledge, Behaviour and End Point

Assessment

• Rolling programme of issuing to 3,000 ILM

learners

38

So far…

2500+ badges accepted

Over 23,000 views of those credentials

640 learners shared their badges

City & Guilds Group Ampersand Awards

Powered by…

See every skill

World leading credentialing management software

See every skill

EU/EEA Hosted

Together we can..

..make theinvisible, visible

Join us

See Every Skill

Thank You

www.digitalme.co.uk@digitalme_

CPDSO Update: Assessment, Members and

More…

Amanda Rosewarne

Director of CPD Research & Accreditation

WWW.CPDSTANDARDS.COM 47

THIS AFTERNOON…

Key Goal = Transform Your CPD Thinking

To achieve this, we will;

✓ Discuss the role of CPD Services Office

✓ The CPD Research Project: “The Science Bit”

✓ CPDSO Membership Community: Member Spotlights and Update

“The man who graduates today and stops learning tomorrow is uneducated

the day after.“

~Newton Diehl Baker~

CPDSO Accreditation

Services

“Campaigning for Excellence in Lifelong Learning”

Understanding the Art of CPD “Continuing Professional Development (CPD) involves intentionally

developing the knowledge, skills and personal qualities an individual requires to perform their professional responsibilities successfully, and stay current

and competent within their role and at work.”

CPD Research Project, 2013

The Art of CPD

All professional bodies and regulators have CPD requirements:

As a CPDSO provider, you can create educational marketing content as online or offline activities that are ‘CPDable’

As a result, you can issue CPD certificates to your clients and grow your business through a different sales and marketing mechanism

Lets Transform our CPD Thinking

UnderstandingCPD

What do we know?

THE CORPORATE CASE

➢Macro investment in training courses to meet regulation is typically non efficient

➢Training course ‘content’ is often irrelevant and without practical application

➢There is a ‘gap’ between HR procurement and the true philosophy of CPD

Understanding CPD…

In its simplest form - CPD is a philosophy:

A way to formally approach lifelong learning

Sounds boring….

.....BUT used effectively....

it is a weapon that should be at the heart

of every ‘learning organisation’

CPD for who, where, what and WHY?

Organisations that place relevant CPD and learning stay ahead of their markets

65% of individuals buy CPD training out of their own pocket

Increasing thirst for online and e:CPD

Our CPD research demonstrates clear relationships between engaging in CPD activities and:

Becoming promoted within an employing organisation

Being able to progress into a new role

‘Feeling’ more confident at work.

Having better relationships with your colleagues and manager.

CPD The real story

What do you think when you hear the term CPD?

‘I groan silently.’

The CPD Research Project has informed us that….

✓ Attitudes and behaviours e.g. The ‘psychological contract’ can Become negative, easily disgruntled, prone to feeling disillusioned

✓ How much individuals dislike CPD because they are ‘made’ to do it.

✓ Sometimes HR and L&D unaware of relevant CPD policy details

✓ If individuals undertake CPD, they become more employable, even if they dislike doing it.

CPD = employability

Using CPD on your CV

CPD = Employability + Promotional Prospects + Job Satisfaction

Bringing Learning Alive

Rethinking the Learning Experience

Rethinking the Learning Experience

Now people are learning FROM work

not for work

Celebrating the Information Age

The biggest change agent within the information age is automation…..

Moving humans to work on complex problems, with empathy, creativity and passion

Restructuring the Learning Experience

Recent CIPD Statistics:

42% of people want to access learning on their mobile

55% of people seek to learn on their way to work

Of the top ten learning tools available :

7 are online social and No. 1 is Twitter

Neuroscience: Movement is critical for learning

Move delegates after 20 minutes

Member Spotlight

DIGITAL IS DISRUPTING CPD AND WE CAN HELP YOU EMBRACE IT

DIGITAL IS DISRUPTING CPD AND WE CAN HELP YOU EMBRACE IT

▪ A platform that will enable training providers to assess against their standards enabling each individual on each course to identify their needs and gaps

▪ Bitsized online content is matched to the needs of each individual

▪ The technology will monitor what they looked at, how long they watched it for, where they dropped out, what is most popular or not etc.

▪ Training providers can use this information to ensure their content is current and effective

▪ The technology will help individuals continuously develop their knowledge and skills and embeds learning from the training programmes

▪ Online coaching sessions are recorded tagged and stored for future reference

▪ The platform will provide living measurable proof of CPD

▪ Digital badges are given to demonstrate CPD that can be used in CV’s etc

▪ All information is stored in an individual learning record store so the individual

takes that wherever they go and control their data

CPDSO Membership Community

CPDSO BRANDING guidelines and update

Build an Innovative & Professional Marketing Toolkit

Get CPD Ready…

& Build a Global Marketing Toolkit

oThink about your clients and potential audience

oUnderstand your position as a supplier

oBe innovative in your educational delivery – online, face to face or elsewhere!

oDon’t sell – become a trusted advisor and provide comprehensive guidance

oUnderstand educational cornerstones within your industry requirements and aim to handle questions confidently

oRemember that you are always a student in life – the best businesses grow from listening to their customers !

Thank you for your time…

…Any questions?

Amanda.Rosewarne@cpdstandards.com

www.cpdstandards.com

0845 862 1386

Where to start for

great webinars

#CPDSO

@LightbulbJo

#CPDSO @LightbulbJo

Jo CookJo@LightbulbMoment.info

@LightbulbJo

Director,Lightbulb Moment

#CPDSO @LightbulbJo

lightbulbmoment.info/LOLresource

#CPDSO @LightbulbJo

#CPDSO @LightbulbJo

What is a webinar?

#CPDSO @LightbulbJo

A webinar is…

Software platform

Lots of people!

#CPDSO @LightbulbJo

Webinars are growing

#CPDSO @LightbulbJo

TM In-Focus report

#CPDSO @LightbulbJo

#CPDSO @LightbulbJo

Webinars are

rubbish

#CPDSO @LightbulbJo

Conference call in real life

#CPDSO @LightbulbJo

TM In-Focus report

#CPDSO @LightbulbJo

Lack of skills

#CPDSO @LightbulbJo

What do you use webinars for?

Marketing

Learning

Other?

#CPDSO @LightbulbJo

Planning a great webinar

#CPDSO @LightbulbJo

Structure for webinars

Opening

Content with interaction

Involve others

Don’t sell!

Close with appropriate info

#CPDSO @LightbulbJo

Opening: basic tools

#CPDSO @LightbulbJo

Not just a poll

#CPDSO @LightbulbJo

Interaction throughout

#CPDSO @LightbulbJo

Involve the host/producer

#CPDSO @LightbulbJo

#CPDSO @LightbulbJo

Close

#CPDSO @LightbulbJo

Tips andtricks

#CPDSO @LightbulbJo

Plan interactions

#CPDSO @LightbulbJo

Deconstruct face to face delivery

#CPDSO @LightbulbJo

Use a range of tools

Biser Todorov GFDL http://www.gnu.org/copyleft/fdl.html

#CPDSO @LightbulbJo

#CPDSO @LightbulbJo

Involving people to ‘see’ them

#CPDSO @LightbulbJo

Summary

#CPDSO @LightbulbJo

Summary: structure

Opening

• Basic tools

• Rich interaction

Content

• Engaging

• Conversational

Closing

• More info

• Questions

#CPDSO @LightbulbJo

Summary: Design and deliver

Design to understand audience

Plan interactions with tech tools

Mix up tools and focus on real people

#CPDSO @LightbulbJo

A learning journey

#CPDSO @LightbulbJo

Contact info

Download resources:

www.lightbulbmoment.info/LOLresource

@LightbulbJo

Jo@LightbulbMoment.info

Bespoke training,free webinars andFacebook group

CLOSING REMARKS

▪ Richard Gott, Memberwse

▪ Richard.gott@memberwise.org.uk

▪ Amanda Rosewarne, CPDSO

▪ Amanda.roseware@cpdstandards.com

▪ 2017 FULL of innovative emerging trends

▪ Gamification

▪ Microlearning

▪ Live Video

▪ No need to be scared to try – good webinars can be easy to make!

▪ Credentialing moving into a digital realm, way we do this is changing

▪ Chris Kirk, Digital.me

▪ Chris.Kirk@cityandguilds.com

▪ Jo Cook, Lightbulb Moment

▪ jo@lightbulbmoment.info

THANK YOU FOR COMING!We hope you enjoyed it, and hope to see you again!