corporate profile 2019 - fuji xerox...quality and performance equivalent to brand new components....
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Fuji Xerox Co., Ltd.
Corporate Profile2019
A message from our top management
To help our customers create values in their businesses
Since our establishment in 1962 as a joint venture between Fuji Photo Film (then) and Rank Xerox (then), Fuji Xerox has followed our basic philosophy of helping customers and society foster mutual understanding through better communications. We revolutionized office work with Xerography; the technology that allows duplicating information on paper. We have not only established an innovative business model focusing on a rental service—providing utility— rather than providing devices, but also offered a wide range of products and services to support customers in communications and creating values.
With recent diversification and globalization taking place in businesses and ever growing competition, improvement in work processes is required for faster decision-making. Times have changed in terms of doing business; companies are now collaborating with each other globally to move a project forward rather than handling everything themselves. It is becoming increasingly crucial to distribute and share information rapidly and accurately to develop an environment that allows creation of new knowledge. Communication not only supports businesses but also decides the changes they make.
As the rapid evolution of Information and Communication Technology and IoT (Internet of Things) networks the world and diversifies media, the amount and types of distributed information have become ever larger. With our technologies such as AI (artificial intelligence) and expertise that we have cultivated over the years in communications overall, Fuji Xerox provides the best means of converting necessary information into optimal formats as well as expediting its distribution and sharing. Our goal is to help customers resolve issues in every phase of their work and expanding their businesses, which includes optimizing overall work flow and strengthening their relationships with their own customers. Moreover, we will not only provide solutions to individual companies but also offer a new communications environment with a wider scope to local governments and communities.
Fuji Xerox is reinforcing efforts in improving corporate management and structure through strengthened governance, and with our value proposition strategy Smart Work Innovation, we strive to resolve societal issues—such as improving work efficiencies and customer’s business competitiveness.
Our commitment to achieving sustainable growth remains unchanged.
Shigetaka KomoriChairman and Representative DirectorFuji Xerox Co., Ltd.
Kouichi TamaiPresident and Representative DirectorFuji Xerox Co., Ltd.
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Build an environment for the creation and effective utilization of knowledge.
Achieve growth and fulfillment in both our professional and personal lives.
Contribute to the advancement of the global community by continuously fostering mutual trust and enriching diverse cultures.
Philosophy
Mission StatementThe followings are common goal for Fuji Xerox and Japan and overseas affiliates, as well as all employees.
Shared ValuesThe Shared Values comprise six value statements, each emphasiz-ing our responsibility and how we should approach business as members of society and as individuals based on a fundamental respect for humanity.
P/L Overview (US GAAP)
Performance
Operating income(consolidated)
Revenue (consolidated) Consolidated revenue by geography(FY2018)
Consolidated revenue by business segment (FY2018)
Note : These figures represent the revenue and operating income of FUJIFILM Holdings Corporation's "Document Solutions" segment, which is equivalent to Fuji Xerox (consolidated).The operating income for fiscal 2017 ended March 31, 2018 entails one-time structural reform expenses of 70 billion Japanese yen. When excluding the one-time structural reform expenses, operating income for fiscal 2017 is 78.4 billion Japanese yen.
OfficeProducts&OfficePrinters:56.6%
Solutions& Services:26.0%
ProductionServices:12.3%
Other: 5.2%
Business Summary
Office Products & Printers Business
Providing office equipment such as multifunction devices and printers as well as related solutions.
Production Services Business
Providing digital printers and printing workflow solutions in the commercial printing segment focusing on graphic communications —from creating contents to processing and delivery.
Solutions & Services Business
Providing document services—which include system integration, cloud services, management of multifunction devices, and Business Process Outsourcing of mission-critical processes—, tailored to various industries or business processes to meet business challenges.
Seek to offer exceptional value
Value speed
Maintain high ethical standards
Pursue innovation
Collaborate closely
Respect diversity
1,080.9 1,047.8 1,005.6
0.0
400.0
800.0
1,200.0
2016 2017 2018
(¥ Billion)
(FY)
82.7
8.4
96.4
0.0
40.0
80.0
120.0
2016 2017 2018
(¥ Billion)
(FY)
Othercountries/regions:46%
Japan:54%
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Fuji Xerox's sales and service areas cover Japan and other Asia-Pacific countries/regions.
The Americas, Europe and other regions are covered by Xerox Corporation.
Major Locations
Fuji Xerox of Shenzhen Ltd.(Shenzhen, China)
Produces laser printers, multifunction devices and consumables
Fuji Xerox Eco-Manufacturing (Suzhou) Co., Ltd. (Suzhou, China)
Recycles used products recovered throughout China (excluding Hong Kong, Macao and Taiwan)
Fuji Xerox Hai Phong Co., Ltd. (Hai Phong, Vietnam)
Produces multifunction devices, low-end LED printers and others
Asia Pacific Operations(Singapore)
Promotes business development in the Asia-Pacific region
Fuji Xerox of Shanghai Limited (Shanghai, China)
Develops and produces low-to mid-speed multifunction devices as well as toner cartridges
Sales Offices
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Fuji Xerox Manufacturing Co., Ltd.An affiliate company established in January 2010. It is responsible for prototyping and manufacturing office equipment, printing devices and related products, as well as their components and consumables.
• Headquarters (located in Fuji Xerox Ebina Center)• Takematsu Center (located in Fuji Xerox Takematsu Center)
Manufactures ground toner and photoreceptors, providing key component materials that support the image quality and reliability of Fuji Xerox products
• Suzuka Center Manufactures key components including electronic and optical parts for multifunction devices. Also, the Center incorporates a resource recycling production system, where new products are assembled utilizing reused components that Fuji Xerox guarantees
quality and performance equivalent to brand new components.
• Toyama Center Manufactures imaging materials for copiers, multifunction devices and printers, and has a state-of-the-art plant exclusively for emulsion aggregation toner (EA toner)
Yokohama Minatomirai Center (Kanagawa, Japan)
Aiming at fulfilling market needs swiftly by strengthening ties with customers, Fuji Xerox R&D Square reinforces R&D functions through cross-divisional collaboration, shortening product development lead time, and streamlining R&D costs
Ebina Center (Kanagawa, Japan)
Principal site to develop multifunction devices, production printers and related products, as well as to establish manufacturing technologies
Takematsu Center (Kanagawa, Japan)
Develops and manufactures imaging materials for multifunction devices and printers
Tokyo Sales Office (Tokyo, Japan)
A core base for sales/marketing activities
Sales Offices
FX Palo Alto Laboratory, Inc. (California, United States)
A research base in Palo Alto, California that conducts research mainly on multimedia and information-related technologies
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Corporate Overview
Name
Headquarters
Telephone
Chairman of the Board and Representative Director
President andRepresentative Director
Date of establishment
Capital
Shareholders
Number of employees
Business sites
Fuji Xerox Co., Ltd.
9-7-3 Akasaka, Minato-ku, Tokyo 107-0052, JAPAN
+81-3-6271-5111
Shigetaka Komori
Kouichi Tamai
February 20, 1962Established as a joint venture between Rank Xerox Limited (currently Xerox Limited) and Fuji Photo Film Co., Ltd. (currently FUJIFILM Holdings Corporation)
20 billion yen
FUJIFILM Holdings Corporation (75%) Xerox Limited (25%)
39,483 / 7,291 (consolidated / unconsolidated, as of March 2019)
Headquarters: Tokyo
Research laboratories: Yokohama (Kanagawa, Japan), Palo Alto (California, U.S.)
Development/manufacturing sites: Japan: Yokohama (Kanagawa), Ebina (Kanagawa), Takematsu (Kanagawa), Suzuka (Mie), Namerikawa (Toyama) Overseas: Shanghai, Shenzhen, Suzhou (China), Hai Phong (Vietnam) and others
Main sales and service offices in Japan: Approximately 300 cities including key locations such as Sapporo, Sendai, Tokyo, Yokohama, Nagoya, Kyoto, Osaka, Kobe, Hiroshima, Fukuoka and Okinawa
Overseas bases (countries/regions): China (including Hong Kong and Taiwan), South Korea, the Philippines, Vietnam, Myanmar, Cambodia, Thailand, Malaysia, Singapore, Indonesia, Australia, New Zealand and the United States
Directors and Audit & Supervisory Board Members As of July 1, 2019
Shigetaka Komori
Kouichi Tamai
Masaru Yoshizawa Hisanori Makaya Kengo TanedaMasaki Okano Masashi Sakamoto Mutsuki TomonoKenji SukenoJohn Visentin Steven J. Bandrowczak Xavier Heiss
Hiroyuki Sakai Shigeru SanoMasayuki Higuchi Tetsuya Shiokawa
President
Executive Vice President
Senior Vice President
Corporate Vice President
Kouichi Tamai
Masaru Yoshizawa Hisanori Makaya
Kengo Taneda Masaki Okano Masashi Sakamoto Yasuaki Onishi
Mutsuki Tomono Daiji Nagaoka Toshiharu Yoneyama Masahiro FujimakiMasaaki Ikoma Tomoyuki Matsuura Yoshihito Sekikawa Chiaki SuzukiHiroyuki Hirano Akito Kanekawa Masaharu Furukawa Keiichi NaitoTaiichi Hatabu Ryo Miyata Yoshihito Nishimura Ken SugiyamaAmane Inoue Takashi Kawamura
Corporate Officers As of August 7, 2019
Chairman of the Board and Representative Director
President and Representative Director
Directors
Audit & Supervisory Board Members
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Affiliates
Affiliates in Japan
― United States ―FX Global, Inc.Holding company of Fuji Xerox affiliates in the United States
FX Global Supply Solutions, Inc.Conducts supply chain management for Fuji Xerox products in Europe and North America
FX Palo Alto Laboratory, Inc.Undertakes research on an outsourcing basis, mainly regarding multimedia and communication technologies
Xerox International PartnersProvides OEM sales and support of laser printers and consumables
― Asia-Pacific Countries/Regions ―Sales
Fuji Xerox Australia Pty. Limited ··············································· Australia
Fuji Xerox Document Management Solutions Pty. Limited ········· Australia
Upstream Print Solutions ··························································· Australia
Branch of Fuji Xerox Asia Pacific Pte Ltd. ······························· Cambodia
Fuji Xerox (China) Limited ························································· China
Fuji Xerox Global Services (China) Limited ···························· China
Fuji Xerox Industry Development (China) Company Limited. ········· China
Fuji Xerox (Hong Kong) Limited ··············································· Hong Kong
Fuji Xerox Document Management Solutions Asia Limited ········· Hong Kong
PT. Astra Graphia, Tbk. (General agency for Fuji Xerox) ····· Indonesia
Fuji Xerox Korea Company Limited ········································· Korea
Fuji Xerox Asia Pacific Pte. Ltd. ················································· Malaysia
Fuji Xerox Asia Pacific Pte. Ltd. (Myanmar Branch) ············· Myanmar
Fuji Xerox New Zealand Limited ··············································· New Zealand
Fuji Xerox Philippines Inc. ·························································· The Philippines
Fuji Xerox Asia Pacific Pte Ltd ··················································· Singapore
Fuji Xerox Singapore Pte Ltd ····················································· Singapore
Fuji Xerox Taiwan Corporation ·················································· Taiwan
Fuji Xerox Document Management Szolutions Asia Limited Taiwan ··· Taiwan
Fuji Xerox (Thailand) Co., Ltd. ··················································· Thailand
Fuji Xerox Vietnam Company Limited ···································· Vietnam
Lease
Fuji Xerox Finance Limited ························································ Australia
Fuji Xerox Leasing (China) Ltd. ················································· China
Fuji Xerox Finance Limited ························································ New Zealand
Fuji Xerox Leasing (Thailand) Ltd. ··········································· Thailand
Development, procurement and manufacturing
Fuji Xerox China Procurement Service (Shenzhen) Ltd. ········ China
Fuji Xerox Eco-Manufacturing (Suzhou) Co., Ltd. ················· China
Fuji Xerox of Shenzhen Ltd. ························································· China
Fuji Xerox of Shanghai Limited ················································ China
Fuji Xerox Software Development Center of China ················ China
Fuji Xerox Far East Limited························································· Hong Kong
Fuji Xerox Hai Phong Co., Ltd. ··················································· Vietnam
Affiliates in other countries/regions
Sales
Fuji Xerox Hokkaido Co., Ltd.
Fuji Xerox Iwate Co., Ltd.
Fuji Xerox Miyagi Co., Ltd.
Fuji Xerox Fukushima Co., Ltd.
Fuji Xerox Ibaraki Co., Ltd.
Fuji Xerox Tochigi Co., Ltd.
Fuji Xerox Gunma Co., Ltd.
Fuji Xerox Saitama Co., Ltd.
Fuji Xerox Chiba Co., Ltd.
Fuji Xerox Kanagawa Co., Ltd.
Fuji Xerox Tokyo Co., Ltd.
Fuji Xerox Tama Co., Ltd.
Fuji Xerox Hokuriku Co., Ltd.
Fuji Xerox Niigata Co., Ltd.
Fuji Xerox Nagano Co., Ltd.
Fuji Xerox Gifu Co., Ltd.
Fuji Xerox Shizuoka Co., Ltd.
Fuji Xerox Aichi Co., Ltd.
Fuji Xerox Aichi-Higashi Co., Ltd.
Fuji Xerox Mie Co., Ltd.
Fuji Xerox Kyoto Co., Ltd.
Fuji Xerox Osaka Co., Ltd.
Fuji Xerox Hyogo Co., Ltd.
Fuji Xerox Hiroshima Co., Ltd.
Fuji Xerox Okayama Co., Ltd.
Fuji Xerox Yamaguchi Co., Ltd.
Fuji Xerox Shikoku Co., Ltd.
Fuji Xerox Fukuoka Co., Ltd.
Fuji Xerox Nagasaki Co., Ltd.
Fuji Xerox Kumamoto Co., Ltd.
Fuji Xerox Kagoshima Co., Ltd.
Sales
Fuji Xerox Printing Systems Co., Ltd.Conducts wholesaling of office laser printers
Fuji Xerox InterField Co., Ltd.Markets office equipment, office furniture, stationary as well as consumables for copy machines, facsimiles and printers
Development
Fuji Xerox Information Systems Co., Ltd.Develops various software programs, including mission-critical systems, networks and applications
Manufacturing
Fuji Xerox Manufacturing Co., Ltd.Develops prototypes and manufactures office equipment, printing devices and related products, as well as their components and consumables
Outsourcing servicesFuji Xerox System Service Co., Ltd.
Provides business process outsourcing services
Fuji Xerox Service Creative Co., Ltd.Sales contract and management operations, finance and accounting operations, call center operations, and others.
Fuji Xerox Service Link Co., Ltd. Provides document-related services
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Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.
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