copyright 2010, the world bank group. all rights reserved. management of a census, part 2 the census...

Copyright 2010, The World Bank Group. All Rights Reserved.

MANAGEMENT OF A CENSUS, PART 2

THE CENSUS AND MATRIX MANAGEMENT

Quality Assurance of Census

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FUNCTIONAL ORGANIZATION

Traditional NSO Organization:Subject Matter Groupings:

o Economico Socialo National Accounts, etc.

Central Services:o Human Resourceso IT / Methodologyo Cartography / Geography / GISo Dissemination, etc.

(Regional Offices)2

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FUNCTIONAL CONUNDRUM

Census is a massive, complex programme:• Requiring careful planning• Sequential preparation• Time management• Specialized staff working together

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MATRIX MANAGEMENT

Uses Project ManagementDistributed ResponsibilityInterdisciplinaryEphemeral

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PROJECT MANAGEMENT

Divides tasks into manageable chunksBig tasks are sub-divided into smaller ones

concurrent sequential

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DISTRIBUTED RESPONSIBILITY

Responsibility delegated to teamsResponsibility accepted by teams

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TRUST

Senior Managers• Trust staff to achieve goals

Project Teams• Trust that Senior Management will back them

All• Trust that will get help when necessary

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SCHEDULING

Tasks sequentialResources limited– Physical resources– Human resources

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RESOURCE DETERMINATION

• Proposed

• Negotiated

• Accepted

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COMMITMENT

• Deliverables

• Delivery Date

• Milestones

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MONITORING PROGRESS

Tracking Mechanism

Records Progress

Early Warning System

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TRACKING SYSTEMS

• Project Team Reports• GANTT Charts• PERT Charts• Critical Path Analysis

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GANTT CHARTSource: http://en.wikipedia.org/wiki/Gantt_chart

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PERTPERT network chart for a seven-month project with five

milestones (10 through 50) and six activities (A through F).

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MONITORING SYSTEM

Input:• Project Team Reports

Output:• Tables• Charts• Warnings

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MONITORING SYSTEM

Manual

Automated

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RESPONDING TO WARNINGS

When the monitoring system identifies a delay which affects the critical path –

Management has 3 options:1.Find a way to bring a project back on

schedule;2.Reduce the time required for a future

segment (or a combination of 1 & 2);3.Delay Census Day

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ADVANTAGES OF MATRIX MANAGEMENT

• Expands Leadership Pool

• Stretches ability

• Motivation & Commitment

• Collegiality & Co-operation

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DISADVANTAGES

• Rivalry with Functional Organization

• Generates resentment from those passed over

• Risks failure when poor choices made

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SIDE BENEFITS OF MATRIX MANAGEMENT

For the NSO• Improves overall capability

• Separates the wheat from the chaff

• Identifies candidates for advancement

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For all employees• offers them more opportunity to grow• Provides challenges• Shows them what they can do and where

they need to improve their capabilities

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SIDE BENEFITS OF MATRIX MANAGEMENT

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SIDE BENEFITS OF MATRIX MANAGEMENT

For the over-achievers• Demonstrated their capabilities• Put them in the limelight• Enhanced their career opportunities

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