content strategy for designers: v2

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Content strategy for designersBrought to you by your friend Alaine Mackenzie For the Style & Class conference on December 13, 2014

Oh hey, that’s me

Content strategist @yellowpencilweb Occasional Twitter user @alainemack

Borrowing from content strategy will make you a better designer.

So what is content strategy, anyway?

– Kristina Halvorson, “The Discipline of Content Strategy”, A List Apart, 2008

Content strategy is “the practice of planning content creation, delivery, and governance.”

http://www.flickr.com/photos/wparsons/3502120483/

(Good) content strategy and (good)

design have a lot in common

Irrational love of oxford commas

Irrational love of bezier curves

Your content strategy arsenal

Content audit Voice and tone Content models Governance plan

Image by Pearson Scott Foresman [Public domain], via Wikimedia Commons

Content auditFind out what your client has now

Decide if it’s any good

The content audit for designers:Do an automated inventory

Read everything you can

Get to know the highest priority content and the cobwebs

Ask your client (lots of) questions

Voice and toneDefine your client’s personality

Understand your users’ emotions Ensure consistency

http://voiceandtone.com/public-site/

Voice and tone for designers:

Make a “this-but-not-that” list

Define your users’ emotions

Make sure words and pictures tell the same story

Make a “this-but-not-that” list

Fun but not childish Clever but not silly

Confident but not cocky Smart but not stodgy

Cool but not alienating

Kate Kiefer Lee, (amazing) content strategist at MailChimp: voiceandtone.com uxmag.com/articles/the-elements-of-a-style-guide

Voice and tone for designers:

Make a “this-but-not-that” list

Define your users’ emotions

Make sure words and pictures tell the same story

Define your users’ emotions

http://voiceandtone.com/public-site/

Voice and tone for designers:

Make a “this-but-not-that” list

Define your users’ emotions

Make sure words and pictures tell the same story

http://digixav.com/2012/03/19/comic-sans/

Content modelsDefine elements, priorities, and relationships

Content models for designers:List all the elements you need to design

Prioritize them for client and users

Think about structure

GovernanceFigure out who will take care of all this stuff

Governance for designers:Who will request, create, edit, approve, publish,

and maintain this stuff?

What people and skills will you need?

How much effort will it take?

Your content strategy arsenal

Content audit Voice and tone Content models Governance plan

Image by Pearson Scott Foresman [Public domain], via Wikimedia Commons

Borrowing from content strategy will make you a better designer.

You can do it!

Hey, thanks for your time.@alainemack alaine@yellowpencil.com

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