congressional advisory services

Study Visit to the Canadian Library of ParliamentOttawa, August 11-14 , 2008

CONGRESSIONAL ADVISORY SERVICESIsabel Millan / imillan@bcn.cl

Issues to Discuss

ADVISORY RESEARCH SERVICE

CAS Mission and role

For whom, what and how?

Values

Services and Products

Organization

Infrastructure

A tool to empower MP’s and their communities

An instrument for the creation, discovery and exploration of

knowledge

A social space to enrich their day-to-day activities and concerns

CAS Mission

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

Provide specialized advisory to MPs, for legislative

process and constituency work

Assist the Chamber of Deputies´ oversight function

Support MPs through a historic, contingent, and comparative perspective

Assist parliamentary diplomacy

CAS role

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

CAS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

For Whom?What?

and How?

MPs and their staff

Legislative and oversight Committees

Political Committees in Congress

For whom?

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

Holistic approach: take care of a wide and diverse set of concerns and needs

Advisory that includes Research

… services and products distributed through different channels

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

What and How ?

ConfidentialityOpportunityPertinence

Equality of AccessObjectivity: scenario analysis

Quality: research methods, validity, property rights respect, multiple and transparent sources use

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

Values

On demand And on supply

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

SERVICES AND

PRODUCTS

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

REFERENCE

Chilean and Foreign Law

General

Documental

Personal and Topical Press

MPs work file

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

SERVICES AND

PRODUCTSANALISIS ESPECIALIZADO

Juicio experto

sobre temas estratégicos nacionales e

internacionales

de interés parlamentario: proyectos de ley, políticas públicas,

programas de gobierno, iniciativas de ley, legislación nacional y extranjera,

experiencias comparadas, estados del arte en temáticas específicas.

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

ANALISIS ESPECIALIZADO

DESCRIPTIVE ANALYSIS Caracterización y examen técnico

PUBLIC POLICY EVALUATION Examen de resultados, impacto,

costos, o conflictos

PROSPECTIVE ANALYSIS Exploración, análisis, interpretación,

construcción de escenarios probables, anticipación de

tendencias

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

ADVISORY WITHIN COMMITTEES

Asesoría técnica y estratégica a Presidentes, parlamentarios integrantes y Secretarios en

atención a sus preocupaciones y demandas

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

DIRECTED WRITING

Fundamentación para un juicio o posición de un parlamentario o bancada, respecto de un tema

de carácter político y/o legislativo que no es atribuible a

la opinión de la Biblioteca o de sus investigadores

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

BASES PARA DISCURSOS

Exposición de argumentos para

discursos, conferencias y ponencias de

parlamentarios

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

DIPLOMACIA PARLAMENTARIA

Apoyo a labores de representación en organismos parlamentarios internacionales

y ante otros parlamentos

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

TYPES OF ANALYSIS

legal (national and comparative)

scientific

economic

psychosocial

government

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

TYPES OF ANALYSIS

international

political science

engineering

statistical

geographical patterns and trends

SERVICES AND

PRODUCTS

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

TYPES OF SERVICEreports, conferences, face-to-face,

maps, graphic presentations, getting staff started in facebook, blogs, etc

CHANNELS OF DISTRIBUTIONonline, telephone, web services,

paper, face-to-face, audio (geared to parties, constituencies,

etc.)

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

SPECIALIZED TOPIC AREASMultidisciplinary advisory and research

teams, organized by specific disciplines

Legal AnalysisGovernment and EconomicsSocial PoliciesNatural Resources, Science, Technology and Industry International Relations and Defense

ORGANIZATION

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

SPECIALIZED SUPPORT AREASReference, geography and statistics

teams, to support topic areas work and directly assist MPs

Knowledge Management Geographic Information System and Statistics

ORGANIZATION

ORGANIZATIONMISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE

STUDIES AND PUBLICATIONSMultidisciplinary research team, with a historic, contingent, and comparative

approachParliamentary diplomacy, publications

and extension services

Research Section

Unit of Extension and Publications

INFRASTRUCTURE

Websources, free information or services acquired: full text databases

Journals, books, newpapers

Repositories: cataloguing and retrieval

Physical premises

MISSION CUSTOMERS ORGANIZATION INFRASTRUCTURE PRODUCTS AND SERVICES STAFF DEVELOPMENT WHERE WE ARE