computer repair contracts bridge gap between client and manufacturer (slides)

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Courtesy of the

Small Business Computer Consulting Blog

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Computer Repair

Contracts Bridge

Gap Between Client

and Manufacturer

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There is Still a

Place for a

Computer Repair

Contract—

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Bridging the Gap

Between the

Client and the

Manufacturer

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A Typical Warranty

Claim

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Your Client Will,

More Likely, Need

You From the

Moment the PC

Stops Working

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• Diagnose the

Fault

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• Call the

Manufacturer’s

Support Number

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• Ensure that No

Sensitive Data

Leaves the Site

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• Install and

Reconfigure the

Machine for the

Client Network

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Bridging the Gap

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Ensure Your Clients

are Aware of

How a Typical

Warranty Claim

Scenario Plays Out

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Make Sure They

Understand

That a Typical

Manufacturer’s

Warranty

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Is Essentially Just

a Break / Fix

Service for Faulty

Parts

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In Order for

Clients to Have

the Best Support

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They Need a

Reliable

Manufacturer’s

Warranty

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AND a Computer

Repair Contract

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Do Your Computer

Repair Contracts

Run in Tandem with

Manufacturer’s

Warranties?

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Share Your

Strategies Below

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SPHomeRun.com Recommended Reading:

IT Service Contract Secrets

for Getting More Repeat Clients and

Recurring Service Revenue

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