community development report

An Update of Activities

COMMUNITY

DEVELOPMENT/I.T.

DEPARTMENT

Semi-

Annual

Report to

Town

Council

September 2, 2014

COMMUNITY DEVELOPMENT/IT

Advance

Planning

Current Planning

Environmental &

Design Review

Historic

Preservation

Code

Enforcement

Mobility Public

Facilities

Resources &

Hazards

Planning & Code

Enforcement

Transportation Econ. Dev. &

Special Events

Information

Technology

Signals, Signs &

Striping

Parking

Management

Traffic Calming

Traffic Safety &

Education

Regional

Advocacy

Promotion of

Danville as a

destination

Business

promotion,

retention, and

expansion

Promoting

community

through special

events

Management of

technology

infrastructure

Management of

Town’s online

presence

Sustainability

Implementation

Preserve the fundamental qualities that make

Danville an exceptional place today … ( Da nv i l l e 2 0 30 G en er a l P la n )

PLANNING

Advance Planning

Develop & Update of Guiding Documents

Current Planning

Development & Environmental Review

Code Enforcement

CURRENT PLANNING

Permit Type 2012/13 2013/14 Change Notable %

Change

Variances 17 16 -1 ----

Tree Removal 35 33 -2 ----

Sign Permit 24 31 +7 +29%

Land Use Permit 43 62 +19 +44%

Development Plan 24 40 +16 +67%

Minor Subdivision 3 3 ---- ----

Major Subdivision 2 2 ---- ----

Planned Unit Development 1 1 ---- ----

General Plan Amendment 1 0 -1

Zoning Text Amendment 1 1 ---- ----

Total Applications: 151 189 +38 +25%

CODE ENFORCEMENT

Ensuring Maintenance of Community Quality Complaint -dr iven, resolut ion -oriented, with emphasis on health and safety

Fiscal Year 2013-14:

232 Cases Opened, 220 Closed (95% closure rate)

Survey Responses:

Employee Effectiveness (95% rated “Superior” or “Good”)

Time to Respond (84% rated “Superior” or “Good”)

Employee Courtesy (100% rated “Superior” or “Good”)

Expectations Met (83% rated “Superior” or “Good”)

TRANSPORTATION

1. Roadway Network Maintenance

Signals and warning devices

Signs & striping

2. Traffic Calming

3. Traffic Safety Education

4. Roadway Improvements

5. Regional Advocacy

Roadway maintenance funding

Regional improvements (I-680)

Regional representation (CCTA, TVTC,

and TRAFFIX)

TRANSPORTATION

Maintenance of Traffic Devices Requi res approximately 1 ,600 contract ser v ice hours

annual ly (exc lusive of Town staf f t ime)to maintain :

54 Traffic Signals

12 Lighted Crosswalks & RRFBs

4 Overhead Flashers

8 Radar Speed Signs

TRANSPORTATION

I-680 Auxiliary Lanes – New Pavement and Decorative Retaining Wall

TRANSPORTATION

2014-15 School Year

• 1,571 passes sold to date (valley-wide total)

• Serving 1,027 riders in Danville at two high schools, one middle

school, and two elementary schools

• Notable ridership: 333 riders on 5 buses to Monte Vista High School

STREET SMARTS

A VALLEY-WIDE TRAFFIC SAFET Y CAMPAIGN

STREET SMARTS ANNUAL TRAFFIC SAFET Y POSTER CONTEST

Over 500

poster entries

submitted for

the 2014

traffic safety

storybook

STREET SMARTS ANNUAL TRAFFIC SAFET Y VIDEO CONTEST

147 participants

and 56 video

entries, with over

175 attendees

at the annual

Awards

Ceremony

STREET SMARTS HIGH SCHOOL TRAFFIC SAFET Y CAMPAIGN

CHP “Start Smart” Program

San Ramon Valley High School

October 15, 2014

7 pm to 9 pm

ECONOMIC DEVELOPMENT

Promoting Economic Vitality

1. Marketing & Branding Danville

2. Retail Retention & Promotion

3. Business Concierge

4. Business Community Partnerships

Danville Area Chamber of Commerce

Discover Danville Association

Regional forums (TVCVB, EBEDA, i-GATE)

ECONOMIC DEVELOPMENT

• Danville’s virtual “Gift

Card,” powered by Yiftee

• Launched May 21, 2014

• Marketing campaign in Fall

• www.yiftee/danville

ECONOMIC DEVELOPMENT

Installed nearly

100 wayfinding

signs and 28 new

decorative poles

throughout

Downtown Danville

ECONOMIC DEVELOPMENT

Dedicated website

for all Downtown

construction

activities; weekly

communication to

stakeholders and

interested parties

Rotating images of

project maps

Consolidated weekly

updates of all

projects

Video overview of all

downtown projects

SPECIAL EVENTS

INFORMATION TECHNOLOGY

Government 2.0 initiatives

Business analysis and

technology enhancements

Continuous operation of critical

technology -related systems

Security and data recovery

FY 2013-14: Responded to 1,782

technology service requests

INFORMATION TECHNOLOGY

Danville Connect Customer Relationship Management (CRM)

FY 2013-14: Processed 5,586 service requests

since inception (20% init iated by the public)

Predominately related to maintenance (73.4%)

fol lowed by code enforcement (7.5%), pol ice

(6.8%) and transportation (4.8%)

Survey Responses (FY 2013-14):

Employee Effectiveness (83% rated “Superior” or “Good”)

Time to Respond (83% rated “Superior” or “Good”)

Employee Courtesy (86% rated “Superior” or “Good”)

Expectations Met (81% rated “Superior” or “Good”)

INFORMATION TECHNOLOGY

Land Management Implementation

ITMP initiative to replace the current permitting software (no longer

supported by its manufacturer) with an integrated and mobile -enable

suite of community development applications

Document Management Implementation

ITMP initiative to organize the Town’s electronic and paper documents in

a manner that minimizes storage capacity demands and ensures find -

ability

Disaster Recovery

ITMP initiative to ensure the ability to recover data within prescribed

time frames in the event of a disaster

Upcoming IT Master Plan (ITMP) Projects

QUESTIONS?

STAFF CONTACT

Division Name Telephone E-Mail

Tai Williams, Community Development Director 925.314.3313 twilliams@danville.ca.gov

Planning Kevin Gailey, Chief of Planning

David Crompton, Principal Planner

Crystal DeCastro, Associate Planner

Zoe Meredith, Code Enforcement Officer

925.314.3305

925.314.3349

925.314.3334

925.314.3335

kgailey@danville.ca.gov

dcrompton@danville.ca.gov

cdecastro@danville.ca.gov

zmeredith@danville.ca.gov

Transportation Nazanin Shakerin, Traffic Engineer

Andy Dillard, Traffic Engineering Associate

Cathy DeLuca, Transportation Program Analyst

925.314.3390

925.314.3384

925.314.3382

nshakerin@danville.ca.gov

adillard@danville.ca.gov

cdeluca@danville.ca.gov

Economic Development

& Special Events

Jill Bergman, Economic Development Manager

925.314.3369 jbergman@danville.ca.gov

Information Technology Renee Collins, I.T. Manager

Keith Southern, I.T. Analyst

Andrea Scarfo, I.T. Technician

925.314.3327

925.314.3324

925.314.3322

rcollins@danville.ca.gov

ksouthern@danville.ca.gov

ascarfo@danville.ca.gov