communication 2.0 with blogs & wikis

Communication 2.0 with Blogs and Wikis

Nicole C. EngardOctober 30, 2007EMA 2007

Jenkins Intranet Timeline

Nicole C. Engard – EMA 2007

Problems to Solve

1

CommunicationBetween Staff,Managers and Staff, andBetween Departments

2

Too manyPlaces to lookFor information

EmailJenkins SiteStaff ScheduleRoom Rentals

3

Organization:No navigation On Intranet &No logical way To find info

4

Cluttered EmailInboxes

CommunicationWas all via Email

Nicole C. Engard – EMA 2007

Typical Project Procedure

• Set up a meeting with everyone involved

• Start a list of tasks on your calendar

• Create a document assigning specific people to tasks

• Share the document via email with committee members

Nicole C. Engard – EMA 2007

Communication During a Project

Nicole C. Engard – EMA 2007

Communication During a Project

Nicole C. Engard – EMA 2007

Communication During a Project

Nicole C. Engard – EMA 2007

Communication During a Project

Nicole C. Engard – EMA 2007

Communication During a Project

Nicole C. Engard – EMA 2007

Communication During a Project

And now,everyone knows little bits and pieces and no one knows everything.

Nicole C. Engard – EMA 2007

Why not use a blog?

Nicole C. Engard – EMA 2007

How many of you can say that one year down the line you’ll be able to

find that email regarding policy changes?

Then there’s the issue of finding information years

down the road

…

Nicole C. Engard – EMA 2007

Intranet 2.0 Solution - Blogs

• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• Fewer emails in our inboxes• Conversational (email-like) format• Date and time stamps• Ability to link to relevant pages &

comments

Nicole C. Engard – EMA 2007

What did the staff think?

Nicole C. Engard – EMA 2007

Kathy Coon – Deputy Director

• It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything!

• It's great having everything related to a project in one place.

• When I worked on my annual report last year, it helped put the year in perspective.

Nicole C. Engard – EMA 2007

Project’s Complete:Now What?

Nicole C. Engard – EMA 2007

Once your project is done, what do you do with all of those

documents you were passing back & forth?

• Store them on a shared drive? • Add links to them to your intranet? • Store them in your email? • Print them out?

Nicole C. Engard – EMA 2007

Why not use a wiki?

Nicole C. Engard – EMA 2007

Intranet 2.0 Solution - Wikis

• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• History of edits with date and time stamps• Ability to link to relevant pages &

comments

• Sound familiar?

Nicole C. Engard – EMA 2007

What did the staff think?

Nicole C. Engard – EMA 2007

It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way.

- Ken Snyder, Network Admin

Jenkins Law Library

Nicole C. Engard – EMA 2007

The Wikis being used for indexing projects make updating much smoother. No more lost files!

-Nancy Garner, Head of Info & Research Services Jenkins Law Library

Nicole C. Engard – EMA 2007

Let’s See It In Action!

Nicole C. Engard – EMA 2007

Any Questions??

Contact me:

Nicole C. EngardMetadata Librarian / Princeton Theological Seminarynicole.engard@ptsem.edu http://web2learning.net

Learn more: http://web2learning.net/learn-more

Nicole C. Engard – EMA 2007