claude walker–managing director claude walker national and
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Claude WalkerNational and International Principal Senior Executive
Professional Consulting Group (Australasia) Pty. Ltd. ACN 159 390 691Claude Walker–Managing Director
Mobile: +61 (0)413 100 047Email: claude@pcgaust.com.au
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Claude Walker
Professional Consulting Group Australasia Pty Ltd (PCG)
Independent Consulting practice delivering services to and with:
— City of Ipswich (ICC);
— Coffey;
— OPUS;
— Bornhorst &Ward;
— Wood and Grieve;
— LSI Consulting;
— Manidis Roberts;
— Stellar;
— Serviceworks Management;
— Cap Gemini; and
— CSC
QLD Water Utilities
Serviceworks Management (SWM) engaged PCG to establish capabilities within the newly created “Water Utilities” sector–specifically the 3 new Water Retailers in SEQ.
— Long-term multi million dollar “revenue assurance” contract with UNITYWATER
— Long-term multi million dollar contract to Run and Operate the Billing functions for SUNWATER
Civica Pty Ltd International Strategic Projects
— Network Leverage–Public and Private sector organisations
— Identify Strategic opportunities for Civica–leveraging their core competencies, namely in the Health, Library and Learning and Local Government sectors
UCMS
Managing Director–UCMS Partnerships
— Develop UCMS brand into new markets and sectors
— Strategic Alliance with Capita Plc
— Lead UCMS to grow and extend its business activities into other areas including Business Process Partnership through the establishment of a Strategic Services Partnership with the LGAQ QLD
Senior Vice President, International Development
— Extended UCMS operational capabilities outside Australia: Asia Pacific and Pacific Rim regions
— Managed and facilitated M&A projects as they arose to grow UCMS Capital Base
Pracom Ltd (Melbourne–HQ)
Senior Vice President International Sales, Commercial
— Established international business operation in the Asia Pacific, Europe, Middle East and Africa regions
— Pracom Mobile Real Time Management solutions sold and distributed through Systems Integrators to Mobile Network Operators in aforementioned markets
— Manage the entire sales processes to post-sales implementation to ensure the highest level of customer acceptance
Link Communications
General Manager, Commercial
FileNet Corporation Pty Ltd
Business and General Manager
Computron Technologies Pty Ltd
Managing Director, Asia Pacific
National and International Principal Senior Executive
— Business Development focussing on New Markets
— Change Management
— Commercial and Equity Development
— Disaster Recovery Management
— General Management
— Marketing–Implementation
— Procurement-Logistics
A Record of Results
Professional Profile
Key Commercial Focus:
Existing relationships at Board and Executive Levels within targeted organisations;
Board and Executive Relationship Development at all relevant levels;
Construct and negotiate commercial arrangements domestically and internationally.
Discovery, securing and managing strategic partnerships;
Producing profitable outcomes while understanding the connection between leadership capability and profit.
Commercial engagement through the need for strategic links to: - Leadership - People strategies for - Effective service delivery.
Understanding systemic software creation/development/testing lifecycles along with their supporting Professional Services requirements (delivery)
Developed Relationships & Services in the following countries:
Accomplished Through:
Strong Commercial Traction–new business-new markets
Strategic New-Business Planning–develop, support, implement and effectively communicate the structures and value of a: - Strategic Plan - Risk Reduction
Cost Management - control, account with comprehensive expenditure analytics. Significant numeric & logical thinking
Financial Negotiating facilitation of IPO. Raising Venture Capital domestically, Asia/Pacific and the Europe, Middle East and Africa regions
Advanced communication–consulting, presentation skills and effective feedback skills
Program Management–projects and change processes through planning, implementing, monitoring, communicating, reviewing and progress reporting to all key stakeholders
Team Development–effective, tailored constructed team practice
Ethical Behaviour
Malaysia Philippines
Hong Kong
UK
Holland Germany SpainItaly
South Africa
Australia New Zealand
Singapore Indonesia Thailand Taiwan
North America
Claude possesses excellent networking skills and an astute awareness in understanding his client’s needs.
He also has an uncanny ability to safeguard any relevant engagement to meet the political atmosphere that is prevalent in the client base he works within.
With an all-encompassing experience and success with large multinationals, substantial private and family businesses in a raft of commercial sectors, combined with his extensive work with State and Local government across the country, Claude can claim a significant and influential network in the all sectors.
With an in-depth knowledge of State and Local Government’s legal, financial and operational frameworks as well as a developed view of the sectors’ strategic direction Claude consistently bridges the corporate private sector and State/Local Government cultures for mutual benefit.
Through Professional Consulting Group transforming the business of local governments has been achieved through a series of relevant and outstanding skills directly aligned to each engagement.
Through the continuous efforts of PCG to “set the standard,” PCG continues to create and make ground breaking changes to local government business. This is in tandem with PCG’s consistent practice of demanding and delivering best-of-breed services with accompanying outcomes in the corporate sector.
Claude’s personality and style allow him to successfully achieve both business networks and business growth for his clients.
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Business Development:
— Business Development— Business Management, Management
Consulting, Business Process Management
Strategy & Performance Services:
— Business Strategy— Performance Management, Strategic Planning,
Business Continuity Plan
Professional Consulting ServicesProfessional Consulting Group Australasia Pty Ltd (PCG)
Capital Works Program Management:
— Capital Works— Program Management
Continuous Improvement:
— Continuous Improvement— Quality Assurance, Quality Control,
Quality Management
Utility Management
— Meter to Cash— Smart Metering— Revenue Assurance— Water Bill, Online Billing
Total Water Cycle Management:
— Flood Plain Modelling— TWCM Framework— Portable Water— Demand Management— Flood Plain Risk Management— Waterway Health
Disaster Recovery Management:
— Flood Recovery— Business Continuity Plan, Flood Assistance,
Disaster Recovery, Disaster Management— Integrated Program Management— Program Management
Sporting Precinct Design:
— Sporting Precinct Design
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Queensland Flood Disaster / 2013(PCG) Case Study
Through the collaborative efforts of Council staff and the PCG team working on these adversities, Council’s
profile within the Queensland Reconstruction Authority is considered a paradigm in disaster recovery.
—Mayor Paul Pisasale
City of Ipswich
Achievements
— Approval for $117M of submissions
— Project managed the spent ~$110M reconstructing
— Received ~$100M funding from QRA
— Finalised the Acquittal of 2011 Program (one of the few Councils to do so in the State) to deliver: - –On Time; –Within Cost; and –Delivered the highest Quality
— Met all the QRA KPI’s around: -
–Compliance;
–Eligibility; and
–Value for Money
— Ensured that restoration activity was delivered in a: -
–Speedy;
–Efficiency; and
–With Win/Win Outcomes
Queensland Reconstruction Authority (QRA) Process
— Flood damage assessed by Council & SME
— QRA advised of ~$’s to reconstruct
— Submissions were bundled & lodged for like assets– both REPA & Betterment
— QRA SME’s assess and challenge –Eligibility –Compliance –VfM
— Q&A’s prepared and lodged
— Once approval in place – market tested (tenders awarded)
— Contracts awarded
— Progress claims lodged (REPA & Betterment)
— Submissions acquittedICC Flood Program Overview 2011 & 2013
Roads Drains & Bridges
— 20 Submissions
— Submitted Value $80,110,303
Open Space & Built Environment
— 23 Submissions
— Submitted Value $28,224,987
Emergent Works & Counter Disaster
— 17 Submissions
— Submitted Value $8,527,292
To be delivered in the 2013 event
— River Heart (Completed 31/1/14)
— Richardson (Completed 31/1/14)
— Riverside Park (Completed 28/2/2014)
QRA is the funding agency made up of 25% State & 75% Federal Govt’s
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