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CIO AcademyCIO AcademyJourney to Influential IT LeadershipJourney to Influential IT Leadership
CIO AcademyCIO Academy
Strategic Competencies for 21st Century CIO SuccessStrategic Competencies for 21st Century CIO Success
Workshop MaterialsWorkshop Materials
CIO AcademyCIO AcademyJourney to Influential IT LeadershipJourney to Influential IT Leadership
IT Management Processes:What are the core operating processes that you – as a CIO – oversee?
IT Strategy Operating Plan Run the Business
• Strategic Planning & Roadmap (New)
• Strategic Planning & Roadmap (Refresh)
• Goal setting and communications (Organization)
• Annual Operating Plan• Portfolio Management• Project Management• Project Financials • Asset Forecasting• Capacity Management• Risk Management
• Project Governance / Quality Gates• Compliance Review• Security Review• Demand Management /
Technology Refresh• Continuous Process Improvement
(points of integration with Business’ processes)
• Vendor Management• Contract Management• IT Budget Management
Stakeholder Engagement Communications Organizational Planning
• Stakeholder communications• Innovation / Brainstorming to
address Stakeholder Needs
• IT Communications• Customer Satisfaction (End User)• IT Culture Development
• Talent Onboarding/ Off-boarding• Talent Review & Retention/
Calibrations• Performance Review Cycle• Goal Setting (Individual)• Goal Cascading (Individual)• Learning & Development• Knowledge Management (Projects)• Knowledge Management (IT
processes)
CIO AcademyCIO AcademyJourney to Influential IT LeadershipJourney to Influential IT Leadership
Process Definition:What are the key activities of your selected process, and where do you apply the Influencing skills we practiced today?
Annual Operating Plan (AOP)
Review business goals
Engage business stakeholdersNemawashi /
Socialize and Pre-sellPresent joint Sales/ ROI to executives
Assess tech needs and impact
Prioritize (“Murder Board”)
Sell/ Finalize with Senior Mgmt
Influencing skills:
CIO AcademyCIO AcademyJourney to Influential IT LeadershipJourney to Influential IT Leadership
Process Definition:What are the key activities of your selected process, and where do you apply the Influencing skills we practiced today?
Stakeholder Engagement Process(General Relationship and Expectation-management Process)
Identify stakeholders
• Present project metrics in familiar (“business friendly”) terms• Review Key Strategic Issues for continuity• Review how initiatives improve competitive positioning• ID how Tech could improve the operating model
Gather key info Create presentation
Conduct internal review
Influencing skills:
Meet with key stakeholders
CIO AcademyCIO AcademyJourney to Influential IT LeadershipJourney to Influential IT Leadership
Process Definition:What are the key activities of your selected process, and where do you apply the Influencing skills we practiced today?
IT Strategic Planning
Review firm strategy
Communicate with your stakeholders
Align IT’s activities with the strategy and firm’s needs
Nemawashi / Continually socialize your plans with the business
Engage the business unit(s)
Analyze the external environment
Identify common, strategic themes
Influencing skills:
Develop strategic objectives
Develop strategic initiatives
Prioritize and align IT and stakeholders
Define projects
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Budget Plning
Dmnd Mgmt
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CIO AcademyCIO AcademyJourney to Influential IT LeadershipJourney to Influential IT Leadership
Process Definition:What are the key activities of your selected process, and where do you apply the Influencing skills we practiced today?
Portfolio Management Process
On-board projectPrioritize with other
projectsPlan capacity Develop calendar
Monitor progress Off-board projectProject Mgmt
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