charting collective knowledge: supporting learning in the workplace

Charting collective knowledge: Supporting self-regulated learning in the workplace

Anoush MargaryanLecturer in Learning Technology

Shell Research FellowCaledonian Academy, Glasgow Caledonian University

Collaborators:Prof. Allison Littlejohn and Dr Colin Milligan

Glasgow Caledonian University, UK

http://www.slideshare.net/anoushThe slides are licensed under Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Unported Licence

“Now, we own the means of production--it's in our heads. It's what we know and can do. Do we really want to turn that

over to the organization to decide? Or do we want to be the people who say `I'm going to take charge of my own learning. I'm going to be curious and pay attention to what's changing

and where things are going and I'm going to pro-actively prepare myself for those things, regardless of whether or not the organization tells me I need to learn this.` We shouldn't

be waiting to receive permission or be empowered. We should be seizing that power and doing everything with it

that we can“

Michelle Martin, The Bamboo Project

Emergent work practices: Bricolage, patchworking

Emergent environments: Distributed, dynamically-changing, technologically-mediated, complex or

chaotic

Emergent capabilities: self-regulation, self-organisation, operating in ill-defined domains &

across geographic boundaries, networking, peering, sharing

Emergent technologies: social, adaptive, intuitive

What behaviours/capabilities do individuals require to operate in an open/ networked society ? 

How can collective knowledge be used by individuals and to support learning? 

How can individuals make sense of distributed, collective knowledge to support new learning and work patterns?

What sorts of adaptive technology tools can support the use of collective knowledge?

COLLECTIVEKNOWLEDGE

Collective knowledge – the aggregation of information, knowledge and artefacts residing in people, communities, networks, practices that is accessible through the web.

CONSUMPTION

COLLECTIVEKNOWLEDGE

Scanning - what am I looking for?

Filtering/Evaluating – what is relevant? Asking right questions – know who and know where

CONSUMPTION

CONNECTION

COLLECTIVEKNOWLEDGE

CONSUMPTION

CONTRIBUTION CONNECTION

COLLECTIVEKNOWLEDGE

collectiveintelligence

CONSUMPTION

CONTRIBUTION CONNECTION

COLLECTIVEKNOWLEDGE

CONSUMPTION

CONTRIBUTION CONNECTION

CHARTING

The Collective

ConsumeContributeConnect

The individual

Their GOALS

charting

You Your goal

Dynamic Knowledge, e.g. wikis

Shared resources (e.g. delicious)

Formal Learning

Recommended Resources

The collective

Smart Information

You Your goal

Your Knowledge

YouManager

Colleagues with similar skills

Team

External contacts

Dynamic Knowledge, e.g. wikis

Shared resources (e.g. delicious)

Peers with similar goals

Formal Learning

Recommended Resources

The collective

Smart Information

You Your goal

Your Knowledge

YouManager

Colleagues with similar skills

Team

External contacts

Dynamic Knowledge, e.g. wikis

Shared resources (e.g. delicious)

Peers with similar goals

Formal Learning

Recommended Resources

The collective

Smart Information

CONSUMEYou Your goal

Your Knowledge

YouManager

Colleagues with similar skills

Team

External contacts

Dynamic Knowledge, e.g. wikis

Shared resources (e.g. delicious)

Peers with similar goals

Formal Learning

Recommended Resources

The collective

Smart Information

CONSUME

CONNECT

You Your goal

Your Knowledge

YouManager

Colleagues with similar skills

Team

External contacts

Dynamic Knowledge, e.g. wikis

Shared resources (e.g. delicious)

Peers with similar goals

Formal Learning

Recommended Resources

The collective

Smart Information

CONSUME

CONNECT

You Your goal

Your Knowledge

CONTRIBUTE

YouManager

Colleagues with similar skills

Team

External contacts

Dynamic Knowledge, e.g. wikis

Shared resources (e.g. delicious)

Peers with similar goals

Formal Learning

Recommended Resources

The collective

Smart Information

CONSUME

CONNECT

Your Knowledge

You and Your Peers

Your goals

CONTRIBUTE

How do we support the achievement of goals?

ME

MY GOALS

The Ideal?

Everything you do contributes towards achieving your goals.

Actually, this is too simplistic

ME

MY GOALS

The Ideal (2)

Not every activity contributes towards achieving your goals and you will periodically assess and refine your effort.

ME

MY GOALS

The Reality

Goals may actually evolve over time.

ME

MY GOALS MY GOALS

Charting

Helps you relate where you are to where you started and where you want to be.

ME

MY GOALS

Charting (2)

Helps you relate where you are to where you started and where you want to be

… over and over …

providing the opportunity to dynamically interact with your goals and personal development.

ME

MY GOALS

Charting mock ups – *very* early conceptualisations

Charting mock ups – *very* early conceptualisations

Future work

Charting scenarios (in collaboration with Shell and TUG)

Prototype charting tool