characterizing collaboration a proposal for measuring citizen-government collaboration in the...
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Characterizing Collaboration
A proposal for measuring citizen-government collaboration in the
production of eServices
Pedro Prieto Martín, Asoc. Ciudades Kyoseipedro.prieto-martin@ckyosei.org
Collaborative eServices: Context
How can we effectively spread and better communicate best practice cases?
identify,and bad
good
WORKSHOP QUESTION:
NET-GOOD
9 members4 countries
4 pilots SMART INNOVATION
OPEN SOURCE ESERVICES
COLLABORATIVE BUSINESS MODELS
USER-DRIVEN
DEVELOPMENT
iNnovativE, smarT, civic centric
neiGhbourhOOD
~ 2 Mio €
“State of the Art”
NET-GOOD
9 members4 countries
4 pilots SMART INNOVATION
OPEN SOURCE ESERVICES
COLLABORATIVE BUSINESS MODELS
USER-DRIVEN
DEVELOPMENT
iNnovativE, smarT, civic centric
neiGhbourhOOD
~ 2 Mio €
?
What are Collaborative eServices?
STUDY ON COLLABORATIVE PRODUCTION IN EGOVERNMENT :
- Collaborative service definition- Collaborative service development- Collaborative service operation- Collaborative service assessment
“Public services that get better the more people use them”
NET-EUCEN:
HOW TO MEASURE IT?We need new benchmarking frameworks, integrated by indicators on collaboration and
openness, which measure the degree to which government are trying and succeeding in leveraging citizens’ collaboration.
OPEN DATA
Availability of machine readable high value public datasets
SUPPLY Existence of collaborative eGovernment services
UPTAKE In terms of levels of active participation by citizens
IMPACT Difficult to capture
– IT IS REALLY DIFFICULT!!
(govint.org)
Collaborative eServices & Open Government
Government should be TRANSPARENT
Government should be PARTICIPATORY
Government should be COLLABORATIVE
Transparency
Participation
Collaboration
2009.01.21:Memorandum on Transparency
and Open Government
…
Characterizing collaborative participation
?
1. WHAT – Intensity of Collaboration6. Delegated Control5. Delegated Power4. Collaboration3. Advice2. Consultation1. Information0. Manipulation1. Legitimate coercion2. Illegal Duress
2. WHEN – Phase within Policy Cycle:1. Agenda Setting2. Policy Formulation3. Decision Making4. Policy Implementation5. Monitoring and evaluation
Collaborative
Participation
Dimensions of Participation
3. WHO – Actors involvement:1. Type: Political, Corporate, Civil Society, Others
2. Stakes & Special Roles: - Affected, Interested, Participant, Influencer - Decision maker, Promoter, Facilitator
3. Selection methods: - Inclusiveness, Representativeness, Self-selection, Others
4. WHERE – Institutionalization level: 1. Low: "Sporadic“, "Episodic“2. Medium: "Periodic“, "Continuous" 3. High: “Functional Inst.” and “Organic Inst.”
5. HOW – Deliberativeness & Transparency:1. None 1.
None2. Low 2.
Low3. Medium 3.
Medium4. High 4.
High
Non- Participation
Consultative Participation
--
Conflict
beta
(Prieto-Martín & Ramírez-Alujas 2013)
Transparency Cliff
Intensity of Collaboration0. Manipulation
1. Information
2. Consultation
3. Advice
4. Collaboration
5. Delegated Power
6. Delegated Control (Monitoring)
Deliberativeness & Transparency No deliberation
Low
Medium
High
Institutionalization Level Sporadic Episodic
Periodic
Continuous
Functional Inst.
Organic Inst.
POLICYFORMULATI
ON
AGENDA SETTING
DECISION MAKING
POLICY IMPLEMENTATI
ON
MONITORING& EVALUATION
Stakeholders involvement Political
Actors
Civil Soc.
Corp. Actors
Others[20 - 15 - 0.5]
[15 - 13 - 0.9][10 - 1 - 0.5]
Representation of Participation
No transparency
Low
Medium
High
Affected
Participate
Influence Level
#
#
.#
[0 - 0 - 0]
Self-Selected
Representative
Inclusive
Elections
Decision Makers Promoter Facilitation
Eg: Participatory Budgeting Fortaleza (BR) - 2005
beta
(Prieto-Martín & Ramírez-Alujas 2013)
?
Thank you very much for your mindful listening!!
More information athttp://www.ckyosei.org
Pedro Prieto Martín, Asoc. Ciudades Kyoseipedro.prieto-martin@ckyosei.org
BACK-UP
SLIDES
First Spanish NGO devoted to (e)Participation, eDemocracy and eGovernance
• Officially established in 2006;
• Our research on (e)Participation started in 2004.
Areas of work:
• (e)Participation research and expertise
• (e)Participation advocacy, promotion and education
• Socio-technical design, construction and management of Civic Software systems
Our research has focused on:
• Civic Engagement
• Best practices for the design of (e)Participation systems
• Difficulties to promote innovation in the ICT for Governance field
Our main aim:
• The collaborative creation of Kyopol(aka. Symbiotic City)
About “Ciudades Kyosei”
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