chapter 15 change agent. leadership theories transformational leadership –clearly communicate a...
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Chapter 15
Change Agent
Leadership Theories
• Transformational Leadership – Clearly communicate a vision– Empower work group to accomplish goals– Provide mentoring to staff
Leadership Theories
• Servant Leadership is based on caring behavior and teamwork– Listening– Empathy– Healing– Awareness– Persuasion
Leadership Theories• Servant Leadership
– Conceptualization– Foresight– Stewardship– Commitment to growth of people– Building community
Covey’s Seven Habitsof Effective Leadership
• Be proactive • Begin with end in mind • Put first things first • Think win-win
Covey’s Seven Habitsof Effective Leadership
• Seek first to understand, then to be understood
• Synergize • Sharpen the saw
The Learning Organization
• An organization that is continually expanding its capacity to create its future
Change Theories
• Lewin’s Force Field Model – Driving and restraining forces
• Lippitt’s Seven Phases of Change• Table 15-1• Bauman’s five requisites for implementing change
Change Theories• Quinn’s three paradigms of organizational life– Technical, transactional, and transformational
– Transformational paradigm identifies the true leader
– First order and second order change
Complexity/Chaos Theory • Change and creativity cannot occur without experiencing some chaos
• Instability is actually desirable within a system or organization – Fosters change and higher levels of functioning
Motivational Theories• Herzberg
– Hygiene factors – Motivational factors
Three Factor Theory of Human Motivation in the Workplace• Equity• Achievement• Camaraderie
Three Factor Theory of Human Motivation in the Workplace
Transtheoretical Modelof Behavior Change
• Pre-contemplation• Contemplation• Preparation• Action• Maintenance• Relapse
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