care pair 2.4.14

Finding the right personal assistant

Russ Smith, CarePair3rd April 2014

How to participate today

Russ Smith

Russell Smith is the creator and director of CarePair. He was born with Muscular Dystrophy and has required carers all of his life. He has lived independently, working in jobs as diverse as college lecturer, software technical support and UK Sales Manager for a communication aid company for the last decade with the support of the Direct Payments Scheme. It was this scheme that sparked an ambition to make a change to the way that care provisions were delivered throughout the UK initially, but now also in the USA and Australia!

Initially CarePair came from a very personal need, Russell’s main carer had finished their shift, and the next carer had called in sick with two hours until their shift started. Russell did what is standard in his home town of Coventry and rang every agency in the city. Unfortunately they had no staff available at short notice and his only option, advised by the duty social worker, was to get admitted to hospital for the night. Luckily he had family nearby he could stay with, but he realised that not everybody in the same position as him had that support network. It was from this situation, and looking at the problem with a joined up thinking approach that led to the creation of CarePair.

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CarePairPutting People

TogetherHealth Apps Library Approved

ICO Registered - Z3544395

Setting the scene

As of March 2012, 53% of ongoing users of community services in England were on and

using personal budgets (Direct Payments) - some 432,000 people.

Setting the scene

• In its 2010 adult social care strategy, the UK government set an ambitious target of having all council-funded service users and carers on personal budgets, preferably as a direct payment by April 2013.

• The target has proved controversial with the Association of Directors of Adult Social Services... Although the care and support White Paper published in July 2012, confirmed the target - and the fact that it applied to community based support, it was dropped by the government in October 2012, when care services minister Norman Lamb reduced the target to 70% by April 2013.

Setting the scene

Assuming the April 2013 target is met, Direct Payments will be supporting 570,566 people.

Setting the scene

If each of these 570,566 people have a minimum of two different carers, CarePair has the

potential to support 1.7 million people in the social care industry.

Why create CarePair?

• To help employers find high quality carers on demand

• To help carers find jobs, to suit their hours and skills

• To reduce advertising costs

• To save unnecessary, extra, agency costs

Higher quality carers?

“Hi I am interested in this job as it fits around my schedule. I have no incuded my CV as id like you to contact me before so we can ask each other any unclear questions. I am available for the post immediately and do hold a driving license so we can “cruise” lol. I will look forward to hearing from you.”

Ardia

(direct copy)

Reply from a Gumtree Advert

Higher quality carers?

“...There’s my church of course. Oh, and I make clothes. I mae all my own and just today I finished a little PVC dress for my significant complication. The thing you’ll not see in my CV is my love of fet. It’s either your thing or it’s not, but if you wanted to go to any fet clubs this Christian will don his man-skirt and I’ll either be your guide or your moderator...”

Ambion

(direct copy)

Reply from a Gumtree Advert

Higher quality carers?

“Currently training to be a nurse, so my availability varies due to placements and study time. I work on the bank in a local nursing home some weekends too.”

Laura

(direct copy)

Self description on CarePair

Higher quality carers?

“Daytime hours preferred but negotiation possible between 8am and 8pm as responsibilities as a lone parent to a 10 year old.”

Susan

(direct copy)

Self description on CarePair

To reduce advertising costs

CarePair is free for all users

Gumtree From £4.99 per advert

Personal ads can be free but can also be removed if deemed

as business

Employer

PaPool £4 for 3 days £8 for 7 days

Subscription fee to get work

Carer

To save agency costs

ProviderAvg.

Hourly Rate

Avg. Night Rate

Hourly Rate

Difference

Night Rate

Difference

Coventry C.C £7.18 £32.50 £0 £0

Nationwide £12.80 £62.73 £5.62 £30.23

Radis £14.82 £95.45 £7.64 £62.95

Allied £13.91 £68.25 £6.73 £35.75

To save agency costs

ProviderAvg. Day

(14 hours)

1 Night TotalCost

Difference

£

Difference

£

Coventry C.C £100.52 £32.50 £133.02 £0 0%

Nationwide £179.20 £62.73 £241.93 £108.91 81.87%

Radis £207.48 £95.45 £302.93 £169.91 127.73%

Allied £194.74 £68.25 £262.99 £129.97 97.7%

To save agency costs

If I was to use a week of agency support, I would need to make up the deficit in funding. This in

turn would result in me having to cut back between 80% and 127% of a week’s support

in the future.

With CarePair I can set my hourly rate and find short term staff to match, leaving no deficit.

What is CarePair?

• CarePair is a matching service

• CarePair’s model is similar to that of a dating site

• CarePair provides introductions not recommendations

• Available through the website and as an iOS App

CarePair Android Coming Soon!

The CarePair website

Secure login for users

CarePair registration

Only 4 Steps to Register

Step 1

• Name• Contact details• Privacy option• Mailing list option

CarePair registration

Profile images help people know who they will be working with

Step 2

Upload a profile image

CarePair registration

Step 3

• Broad requirements• Requirement details• Hourly rate• Distance from job

CarePair registration

Step 4

• Preferences;• Music• Film• Social event• Food• Lifestyle• Job Preferences

CarePair registration

Complete Registrations

• Held for approval• Approved by hand• Rejected if fake• Contacted about issues• Bi-monthly relevance checks

CarePair registration

Once Approved

• Matches displayed• Match ranked• Search by region• For exact matches• Or any available carers

• View matches• Contact Members

The CarePair app

• Free on iTunes• Entry portal to the CarePair system• Easy for employers to post jobs• Easy for carers to fill vacancies• Contact via CarePair Messaging• SMS Text• Call

CarePair Android is in development!

The CarePair app

• The first step is to accept the terms

Posting a vacancy

The CarePair app

• Employers then log in

Posting a vacancy

The CarePair app

• The home screen is then shown• Add a job• My messages• My preferences• Log out?

Posting a vacancy

The CarePair app

Posting a vacancy

Choose a start time

Choose an end time

The CarePair app

Posting a vacancy

Broad details

Fine detailsHourly

rateLocation

The CarePair app

Posting a vacancy

Job is then savedto CarePair

Return to

home screen

The CarePair app

Posting a vacancy

My jobs showsall posted jobs

Touch a job to seeavailable carers

Touch a red pinto see a carer’s

name and the blue

ball to load their

profile

The CarePair app

Posting a vacancy

View a carer’s profile

Contact them viaMessage

CallText

The CarePair app

Filling a vacancy - First three login steps are the same as an employer

The CarePair app

Filling a vacancy

See employers listedin the Jobs Availablesection

Click on a job

to see the job

details

The CarePair app

Filling a vacancy

View an employer’sprofile by pressingtheir name

Press their address

to see their location

relative to you

The CarePair app

Filling a vacancy

• Contact the employer via;• CarePair messages• Call• Text Message

As of today,in CarePair…

Filling a vacancy

There are nationally;175 Employers (60.3448%)

115 Carers (39.6552%)

In the ‘Midlands’;42 Employers (45.1612%)

51 Carers (54.8387%)

The ‘Midlands’ comprises of; Staffordshire, Warwickshire, Worcestershire, Herefordshire, Shropshire, Birmingham, Coventry, Dudley, Sandwell,Solihull, Walsall, Wolverhampton, Stoke-on-trent, Telford & Wrekin, Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshireand Rutland.

Any questions?

Further information and contact details

www.carepair.co.uk

russ@carepair.co.uk

www.in-control.org.uk/webinarschedule2014

www.in-control.org.uk/stayconnected

communications@in-control.org.uk