can you hear me now? good. let's talk diversity, inclusion and employee engagement

ASPIRE TO GREATNESS

Can You Hear Me Now? Good. Let’s Talk Diversity, Inclusion & Employee EngagementJeff Waldman

Head of Talent, Security CompassFounder, SocialHRCamp

WE ALL HAVE A UNIQUE STORY TO TELL

WHAT’S YOURS?

THIS IS MY STORY

I WAS BORN WITH A SEVERE HEARING LOSS IN BOTH EARS

AND I WASN’T DIAGNOSED UNTIL I WAS 3 YEARS OLD

I COULDN’T SPEAK A WORD OF ENGLISH UNTIL MY 3RD BIRTHDAY

AND I WEAR HEARING AIDS IN BOTH EARS

IT GETS BETTER

I ALSO HAVE A SEVERE STUTTER

IT WASN’T SO EASY GROWING UP

I HAD ZERO CONFIDENCE

I WAS ALWAYS EXHAUSTED

THEN CAME MY LOWEST MOMENT IN EARLY FEBRUARY 1990

I HAD A DECISION TO MAKE

SOMETHING ELSE BIG HAPPENED IN 1990

“I LEARNED THAT COURAGE WAS NOT THE ABSENCE OF FEAR, BUT THE TRIUMPH OVER IT.

THE BRAVE MAN IS NOT HE WHO DOES NOT FEEL AFRAID, BUT HE WHO CONQUERS THAT FEAR”.

NELSON MANDELA

I DECIDED TO FIGHT

COURAGE PERSEVERANCEHARD WORKCONFIDENCEEDUCATIONPERSPECTIVE

I COULDN’T DO IT ALONE

MY SAVING GRACE?

SPORTS

MY SUPPORT SYSTEM

I HAVE SUCCEEDED

BUT EACH DAY IS A STRUGGLE

I GREW UP

I KNEW BUSINESS AND HR WAS MEANT FOR ME

WHY CARE ABOUT DIVERSITY & INCLUSION?

BUSINESS CASE

LANDSCAPE:OUR GLOBAL WORKFORCE IS AS DIVERSE AS EVER

ENGAGEMENT IS A PROBLEM

32% 50.8% 17.2%

ENGAGED DISENGAGED ACTIVELY DISENGAGED

Source: 2015 Gallup poll U.S.

ENGAGEMENT DEFINED?An employee’s emotional commitment to his or her organization and its goals and objectives.

“TO WIN YOUR MARKET, YOU NEED TO HIRE THE MARKET”

DIVERSITY MIX

COLOUR

RELIGIONGENDER

AGE

FAMILY STATUSSEXUAL ORIENTATION

DECISION-MAKING

ETHNICITY

DISABILITYPOLITICAL VIEWS

THOUGHT

SKILLS

EXPERIENCE

EDUCATION

SOCIOECONOMIC STATUS NATIONAL ORIGIN

CULTURE

LIFESTYLE

DIVERSITY INCLUSION

The “Mix”Getting the Mix to Work Well

Together

“Inclusion is a state of being valued, respected and supported. It’s about focusing on the needs of every individual and ensuring the right conditions are in place for each person to achieve his or her full potential”.

SO WHAT?

INCLUSION EMPLOYEE EMOTIONAL COMMITMENT=

WORKPLACE INCLUSION POSITIVELY CORRELATES WITH EMPLOYEE ENGAGEMENT

CAUSE AND EFFECT

Improve Workplace Diversity & Inclusion

Increase Employee

Engagement

Improve Business

Performance

“Teams that operate in an inclusive culture outperform their peers by a staggering 80%”

Source: Josh Bersin of Bersin by Deloitte, 2015

WARREN

HOW?

Values-Based Workplace Culture

HR Business Practice Re-Engineering

Senior Leadership Commitment – “Walk

the Talk”

Broaden Definition of Diversity – “Serve the

Market”

Focus on Consistent and Constant

Communication

Empower Employees –

Educate

Real Business Measures and

Metrics

OTHER LEADERS

SO WHAT’S YOUR STORY?

HOW CAN YOU HELP YOUR EMPLOYEES TELL THEIR STORIES?

THANK-YOU

CONTACT ME

jeffwaldmanhr@gmail.com

www.jeffwaldman.ca

jeffwaldman1

@JeffWaldmanHR

/JeffWaldmanHR

/JeffWaldmanHR

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