business intelligence empirical studies on top 50 finnish companies by mika hannula and virpi...

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Business Intelligence Empirical StudiesOn

Top 50 Finnish CompaniesBy

Mika Hannula and Virpi PirttimakiJournal of American Academy of Business Mar03

Vishal DesaiStudent

Ms Software Engineering First Semestervishal@ut.ee

Yes! You guessed right.

This is Helsinki.

Aim of the Study

To Find out what Business Intelligence represents for Finnish firms.

Paper was published in 2003.

Author’s understanding of BI

- Systematic process.- Acquire information- Analyse information

- Make decisions

Challenges for BI

- Rapidly changing environment- Loads of Information due to

technological advancements- Cost of BI operations

Solution

- Up-to-date information.- Info -> Knowledge -> Decision

- Managerial input

Objectives of the Study

To examine- The Initiation and Organisation of BI

- Future prospects- Benefits obtained from the Activities.

Medium

BI officials of 46 companies were interviewed via

Telephone.

Participation

- Cover letters and Questionnaires were mailed.

- 46 / 50 companies invited , listed in the magazine Talouselämä,

agreed to be interviewed.

Results

Usage since

> 10 years38%

5 - 10 years27%

3 - 5 years27%

1 - 3 years3%

< 1 year5%

> 10 years5 - 10 years3 - 5 years1 - 3 years< 1 year

Reason to start use

Need for enhanced information

Knowledge of Business Environment

Consider it a prerequisite

Trend

0 10 20 30 40 50 60 70 80 90

% companies

% companies

Better Info Quality

Better observation of threats and opportunities

Growth of knowledge base

Increase of Sharing information

Improved efficiency

Easier information acquisition

Quick decision making ability

Time saving

Cost saving

0 10 20 30 40 50 60 70 80 90 100

% companies

% companies

Benefits

Popular topics for Info

Competitors Customers Trends Country specific market info0

10

20

30

40

50

60

70

80

90

100

% companies

% companies

Important sources of Information

Own personnel (internal) Customers Market research institutes Competitors0

10

20

30

40

50

60

70

80

90

% companies

% companies

Users of BI

Top level Top level mostly Mid level others0

10

20

30

40

50

60

70

80

90

100

% companies

% companies

Change in Investment on BI

Inc greatly Inc slightly Remain same Dec slightly Dec greatly0

5

10

15

20

25

30

35

40

45

50

% companies

% companies

Targets for development

Recognising Info

Use of internal info

Efficient Acquisition of info

Use of Technology

Human resourses

Measuring benefits

0 10 20 30 40 50 60 70 80 90

Series 1

Series 1

Technology and BI

- Only 25% companies believe BI as a technology

- These companies believe that technology makes BI process easier.

- They believe that use of technology will increase in the coming years.

Conclusion- BI has already penetrated the Finnish

corporate- Enhanced information is the major

reason for use of BI- BI processes are costly and time

consuming but the firms care more for Data acquisition and analysis.

Optimistic or Pragmatic ?But definitely not Negative

- 92% of the officials invited participated.- Wide range of benefits claimed.

- No negative feedback. - Very positive feedbacks from all around.

What does it indicate?

The companies that use BI have all gained from its use.

The gains differ but so do the requirements.

My Evaluation

Medium : Very goodChoice of Participants: Fair

Choice of companies : Good

Thank you

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