building an inspirational consumer centric culture

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Building An Inspirational Consumer Centric Culture.

Meghna Apparao

Chief Business Officer, Licious

WHO is responsible for Customer Centricity?

.All of Us.

Voice of the Customer.

Guess Who?

Jacinda Ardern, PM, NZ

Robert D Junior, Actor

Steve Jobs, CEO Apple (erstwhile)

Ariana Grande, Singer

Serena Williams, Tennis Champion

Guess Who?

Arun Govil, Actor (Ram)

Khesari Lal Yadav, Bhojpuri Actor

Mahesh Babu, Telugu Star

Angoori Bhabi

it is DATA

DEEP|RANDOM

.The DATA Matters.

.The ANECDOTES Matter.

Not TRADE OFF!

saying SORRY!

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