building a digital gameplan for events

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This slide deck was presented at the European Meetings and Events Conference in Malaga, Spain on 1 March 2010. The Digital Gameplan is a strategic way of thinking about implementing technology in your events.

TRANSCRIPT

Building a Digital Game Plan

Presented by Samuel J. Smith

Wednesday, March 3, 2010

2

Who is Sam Smith?

Wednesday, March 3, 2010

3

Who is Sam Smith?

Wednesday, March 3, 2010

4

Who is Sam Smith?

Wednesday, March 3, 2010

5

Who is Sam Smith?

Wednesday, March 3, 2010

6

Law of two feet

Wednesday, March 3, 2010

7

THE WAY THAT WE

COMMUNICATECOLLABORATE & SHARE

IS CHANGING

Wednesday, March 3, 2010

8

Wednesday, March 3, 2010

9

Olden Days Today

Wednesday, March 3, 2010

9

Watch the News Read The News

Olden Days Today

Wednesday, March 3, 2010

9

Watch the News Read The News

Rate News Share the News Comment on News Upload Photos & Video Create The News

Olden Days Today

Wednesday, March 3, 2010

10

S O O N . Y O U R A T T E N D E E S W I L L D E M A N D SIMILAR EXPERIENCES F R O M Y O U R E V E N T S .

Wednesday, March 3, 2010

WORLDS ARE COLLIDING

FACE TO FACEMEETINGS

DIGITAL

11

Wednesday, March 3, 2010

WORLDS ARE COLLIDING

FACE TO FACEMEETINGS

DIGITAL

OPPORTUNITY

12

Wednesday, March 3, 2010

FACE TO FACEMEETINGS

DIGITAL

OPPORTUNITY

Extend Meetings Include More People Increase Interaction Leverage New Formats

13

Wednesday, March 3, 2010

EXTEND MEETINGS14

Wednesday, March 3, 2010

EXTEND MEETINGS14

Wednesday, March 3, 2010

EXTEND MEETINGS

WEBINARS

WEBCASTSBLOGS

SOCIALNETWORKS

VIRTUALEVENTS

PRESSRELEASE

THANK YOUEMAIL

WHITEPAPER

CASE STUDY SALES MEETING VIDEO

14

Wednesday, March 3, 2010

INCLUDE MORE PEOPLE15

Wednesday, March 3, 2010

INCLUDE MORE PEOPLE15

Wednesday, March 3, 2010

INCREASE INTERACTION16

Wednesday, March 3, 2010

INCREASE INTERACTION16

Wednesday, March 3, 2010

INCREASE INTERACTION16

Wednesday, March 3, 2010

INCREASE INTERACTION16

Wednesday, March 3, 2010

LEVERAGE NEW FORMATS

TELEPRESENCE

VIRTUAL

VIRTUAL WORLD

17

Wednesday, March 3, 2010

FACE TO FACEMEETINGS

DIGITAL

OPPORTUNITY

Extend Meetings Include More People Increase Interaction Leverage New Formats

18

Wednesday, March 3, 2010

19

SHORT DISCUSSION

1) HOW WOULD YOU RATE YOUR COMFORT LEVEL WITH DIGITAL TECHNOLOGY?

2) WHAT CONCERNS DO YOU HAVE ABOUT IMPLEMENTING DIGITAL TECHNOLOGY?

Wednesday, March 3, 2010

BUILDING A DIGITAL GAMEPLANTHREE STEP PROCESS

ESTABLISH OBJECTIVES ASSESS AUDIENCE MAP NEEDS TORESOURCES & TOOLS

20

Wednesday, March 3, 2010

BUILDING A DIGITAL GAMEPLANTHREE STEP PROCESS

ESTABLISH OBJECTIVES ASSESS AUDIENCE MAP NEEDS TORESOURCES & TOOLS

21

Wednesday, March 3, 2010

Source: @kellyagraham, Virtual Edge Summit 2010

22

Wednesday, March 3, 2010

Source: @kellyagraham, Virtual Edge Summit 2010

22

Wednesday, March 3, 2010

Source: @kellyagraham, Virtual Edge Summit 2010

23

Wednesday, March 3, 2010

Source: @kellyagraham, Virtual Edge Summit 2010

23

Wednesday, March 3, 2010

Source: @kellyagraham, Virtual Edge Summit 2010

24

Wednesday, March 3, 2010

Source: @kellyagraham, Virtual Edge Summit 2010

24

Wednesday, March 3, 2010

BUILDING A DIGITAL GAMEPLANTHREE STEP PROCESS

ESTABLISH OBJECTIVES ASSESS AUDIENCE MAP NEEDS TORESOURCES & TOOLS

25

Wednesday, March 3, 2010

GROUNDSWELLSOCIAL TECHNOGRAPH LADDER

26

Wednesday, March 3, 2010

Source: @kellyagraham, Virtual Edge Summit 2010

CISCOAUDIENCE TECHNOGRAPHS

27

Wednesday, March 3, 2010

TOOLS OF ENGAGEMENTHOW WILL ATTENDEES CONNECT?

PURPOSE BUILT DEVICES MOBILE PHONES LAPTOP, KIOSKS & OTHER DEVICES

28

Wednesday, March 3, 2010

29

ATTENDEES

COULDN’T ORDIDN’T ATTEND

DON’T KNOW YOU

GREATER EVENT COMMUNITYHOW WILL YOU REACH THEM?

Wednesday, March 3, 2010

SHARABLE CONTENTHOW WILL YOU SPREAD CONTENT?

PRESENTATIONWHITE PAPER

VIDEOCASE STUDY

TRENDSCHALLENGESDISCUSSION

KEY SUMMARY

30

Wednesday, March 3, 2010

1. Face-2-Face

SHARABLE CONTENTHOW WILL YOU SPREAD CONTENT?

31

Wednesday, March 3, 2010

1. Face-2-Face

2. Virtual Element

SHARABLE CONTENTHOW WILL YOU SPREAD CONTENT?

32

Wednesday, March 3, 2010

1. Face-2-Face

2. Virtual Element

3. Twitter

SHARABLE CONTENTHOW WILL YOU SPREAD CONTENT?

33

Wednesday, March 3, 2010

BUILDING A DIGITAL GAMEPLANTHREE STEP PROCESS

ESTABLISH OBJECTIVES ASSESS AUDIENCE MAP NEEDS TORESOURCES & TOOLS

34

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

35

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

35

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

36

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

36

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

37

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

37

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

38

Wednesday, March 3, 2010

MAPPING NEEDS TO TECHWHERE CAN DIGITAL TECH HELP?

Source: @samueljsmith

How do I want Digital Technology to help my event? Content Delivery / Networking & Community Building / Learning / Interaction & Collaboration / User Generated Content / Administrative Updates or Notes / Communication / Promotion

Which Attendee segment is the target? Sponsors? Exhibitors? Speakers? Standard Attendees? Virtual Attendees? Members? Non Members? Other? Attendees in a specific session?

When do I want to use Digital Technology?

> When during Event Lifecycle? Before / During / After / During (but Virtual)

> If During the event - when Plenary Session / Coffee Break / Lunch / Specific Session / Dinner / Other

Event Parameters:

What Privacy Level is this Event? Public / Private / Semi-Private

What constraints do I need to work around? Corporate Intranet? Venue Wifi? Multiple Sites?

What resources are at my disposal? Event Staff / IT Staff / Production Company / Financial Budget / All of the Above

Which tools are available to me? Social Media Tools / Crowdsourcing Applications / iphone applications / Virtual Events Technology / Communication Systems / Collaboration Technology

38

Wednesday, March 3, 2010

39

EXAMPLES OF DIGITAL TECHEVENT CAMP NYC FEB 2010

BUFFALO HATS DINNER BLOGGERS

Wednesday, March 3, 2010

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EVENT EXAMPLESLIKEMINDS

Wednesday, March 3, 2010

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EVENT EXAMPLES#UNTECH10

CONFERENCE COMMUNITY SPEAKERS -LIVE & VIRTUAL USTREAM VIA IPHONE

Wednesday, March 3, 2010

42

SUMMARIZE THISWHAT ARE YOUR TOP 3 TAKEAWAYS?

Wednesday, March 3, 2010

43

MORE INFORMATIONINTERACTIVE MEETING TECHNOLOGY BLOG

Wednesday, March 3, 2010

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44

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Wednesday, March 3, 2010

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Wednesday, March 3, 2010

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