build the culture you want to work in - dunamis · perkenalan 1. nama lengkap, nama panggilan. 2....

Build The Culture

You Want to Work InAn Overview

A Glimpse of Me

7

“I help organization to GROW by strengthening CULTURE”

Ermalia Normalita usually called Emma

Joining Dunamis Organization Services in 2014 as Consultant for Corporate Culture, Organization Effectiveness, Knowledge Management, and Facilitator of Influencer Training™.

Prior to Dunamis was with Nararya Consulting, a center of organizational culture and leadership development.

Doctoral Candidate in Strategy and Growth, Binus University

MM, Sebelas Maret University 2011.

Married with two children, happy reading books, love culinary and travelling.

https://id.linkedin.com/in/ermalia-normalita

Connect with me

Reasons to Quit

• More than 70% say they have different values than their employer.

• More than 60% don’t feel appreciated or valued by their employer

• More than 50% don’t feel their career goals are aligned with the plans their employers have for them.

• More than 40% don’t respect the person they report to.

• More than 30% believe they’ll be working someplace else inside of 12 months.

Source: Mike Myatt, Forbes, 2012

Perkenalan

1. Nama lengkap, nama panggilan.2. Organisasi / Perusahaan, Jabatan / Peran.3. Motivasi mengikuti Dunamis POV.

Your competitors can copy

your products,

your systems ,

your structure,

and steal your people,

But not your culture.

A strong culture can be built only from strong values that are alive. And those can be your

Competitive Advantage.

The Fish Culture

Philosophy

• Philosophy yang kemudian terkenal denganFish Fun Spirit :

1. Pilihlah Sikapmu (Choose Your Attitude)

2. Menemukan Hal Yang Menyenangkan (Play)

3. Jadikan Hari yang Membahagiakan Orang Lain (Make Their Day)

4. Hadir (Be There)

The Fish Culture Philosophy

They all share

the most powerful,

hard-to-replicate,

and sustainable

competitive

advantages.

GREAT CULTURES

Great Culture: Behaviors• Share information.

• Collaborate, communicate, and show respect.

• Focus on results and accountability.

• Show loyalty, share credit abundantly.

• Talk straight and confront real issues.

• Practice transparency, authenticity.

• Have fun!

Great Culture:

Results

• Achieve great results.

• Attract and keep top talent.

Mediocre Culture: Behaviors

• Do just enough to get by.

• Withhold and hoard information.

• Operate from hidden agendas.

• Blame others, take credit.

• Make excuses and violate expectations.

• Leaders don’t have your back.

© 2017 Dunamis Organization Services

Mediocre Culture:

Results

• Work is hard.

• Great performers leave.

Culture is the…

• Collective behavior of your

people.

• Nature of the relationships.

• Spoken and unspoken values,

norms and systems.

GREAT CULTURESare created intentionally

Too many organizations leave

building their culture to chance.

PETER DRUCKER

Culture eats strategy

for breakfast, and it is

only when you fully

understand what this

means, that you’ll lead

a successful company.

A Moment of Reflection

1. What are the emerging issues that you believe are important?

2. As we plan for the future, what are the things we need to remember?

3. How do your organization’s values relate to what’s ahead?

The best companies have

clearly defined values – that

determine behavior.

To be recognized as a world class

professional services firm - an

OASIS for Indonesia

VISION

We enable GREATNESS in

people & organization

everywhere

MISSION

Customer INTIMACY

STRATEGY

Result

Oriented

Open

Feedback

Strong

Character

World Class

‘K’ompetenceVALUES

1. Determine your values.

2. Leverage great leaders.

3. Focus on individual behaviors.

4. Reinforce them through systems.

5. Take a long-term approach.

So how do you build a

great culture?

LEADER AS ROLE MODEL

DUNAMIS APPROACH TO

© 2017 Dunamis Organization Services

DUNAMIS APPROACH TO

© 2017 Dunamis Organization Services

DUNAMIS APPROACH TO

© 2017 Dunamis Organization Services

DUNAMIS APPROACH TO

© 2017 Dunamis Organization Services

BIG BANG

DUNAMIS APPROACH TO

© 2017 Dunamis Organization Services

DUNAMIS APPROACH TO

© 2017 Dunamis Organization Services

BELIEFS, VALUES &ASSUMP-

TIONS

PRIMARY

SECONDARY

ENVIRONMENT

Sumber: Organizational Culture and Leadership Edgar H. Schein

Modeling

Instruction

System Environment

Tradition Curriculum

• Recruitment System • Placement• Performance Management• People Development• Promotion System • Reward and Recognition • Communication programs• Knowledge Management

• Five minutes talk• Coffee morning• Family day• Children party• Employee of the month• Service competition

• Change Agents• Regular update• NEOP

• Role modeling• Executive CIL

• Posters• Banner• Pin• Name card

• Executive message• Work Ethics• Business Ethics

DUNAMIS APPROACH TO

© 2017 Dunamis Organization Services

Where is my organization in terms of shaping our desired culture?…

Under-standing

B

4

Improvement Evaluation

Awareness

A

Buy In

C

Ownership

D

1

Big BangSocialization

2

InternalizationEvaluation

3

ImprovementEvaluation

© 2017 Dunamis Organization Services

Where My Organization is…

DUNAMIS APPROACH TO

LEADER AS ROLE MODEL

© 2016 Dunamis Organization Services

ANJ Finance Astra Credit Coy Apexindo Lowe Indonesia TRISAKTI

F - I Assessment F F - I F

Buana Finance Coca-cola Bottl. Bank Danamon Indo Tambang Megah

F - I F - I F - I F

Bank DKI Rajawali Group BPD Papua Aetra Air Jkt Bahana Group

F – I - E F - I F - I I F

OUR CLIENTS (Corporate Culture)

F : FormulationI : InternalizationE : Embedding Mechanism

35

TASPEN OJK Semen Indonesia IM2Reasuransi

Maipark

F – I - E E F – I - E F I

Angkasa Pura I ASKES Freeport Indonesia Bank IndonesiaTugu Pratama

Indonesia

F – I - E F- E F – I - E I F – I

Total Indonesia BPD Sul. Sel. ANJ Agri Tiara Marga Trakindo ICB Bumiputera

I F – I - E F F- I F

OUR CLIENTS (Corporate Culture)

OUR CLIENTS (Corporate Culture)

Akset Law Firm

I

Cornerstone

F

Nusantara Regas

I

DSN

F – I – E

http://bit.ly/POV_Culture130417

NPS Online

DUNAMIS ORGANIZATION SERVICES

Jl. Bendungan Jatiluhur No. 56

Bendungan Hilir, Jakarta 10210, Indonesia

Tel (62-21) 572 0761Fax (62-21) 572 0762

Email: info@dunamis.co.id