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Marketing TUI | Theme | | Page 1

Britannia Training Pilot Accreditation Course

Colin Budenberg

Marketing TUI | Theme | | Page 2

Starting Point

NOTECHS?

Marketing TUI | Theme | | Page 3

Starting Point

NOTECHS?

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Line Training Captains Think…

They don’t know what they are looking for

They don’t know much about CRM

CRM is about being nice !

They can’t do facilitation

Hardly

Surprising !!

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Line Pilots Think…

The Good News81% expect debriefing on CRMOnly 4% find CRM debriefs stressful

The Bad News67% worry CRM assessments are subjectiveOnly 11% think CRM is debriefed well

Hardly

Surprising !!

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Training Pilot Courses

TRE

Standardisation

Course

CRM Ground

Instructor

Technical Ground

InstructorTRE

Line Training

Captain

CRM / HPL CourseTRI

Classroom Skills CourseTRI CourseRHS Seat

Conversion

CORE / Accreditation Course

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Course Aims

Fit what the Trainers Need:

Develop intuitive training skillsGive advanced CRM knowledgeAssessment skills / Consistent markingDebriefing and feedback Skills

Course / Instructors must role model

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Successful Ingredients:

Thought provokingRelevant Includes new knowledgeInvolving Avoids anything naff!

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Course Content

Day 1: Pilot TrainingDay 2: Skills ListDay 3: Training RolesDay 4: Practical Exercises

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End result

Course approvedCRMIEs & CRMIs in placeCourses happeningWell receivedIts making an impact

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Closing Thought…

‘The best payback to an airline –is the development of trainers’

NASA

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