beyond safefood 360 with the developers api€¦ · beyond safefood 360 with the developers api...

Safefood 360° User Conference – New Orleans, 2016

Beyond Safefood 360 with the Developers API

Philip Gillen, Chief Operating Officer

Safefood 360° User Conference – New Orleans, 2016

Definition

In information technology, “integration” is the process of linking together different computing systems and software applications physically or functionally, to act as a coordinated whole.

Safefood 360° User Conference – New Orleans, 2016

Business software

• Sales Department – CRM

• HR Group – HRM / Payroll

• Finance – ERP

• Quality – FSMS / QMS

• + 200 other software applications!

Safefood 360° User Conference – New Orleans, 2016

Consequences

• Software silos

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Consequences

• Software silos

• Customer / supplier list?!

• Manual data duplication

• Change control difficult

Safefood 360° User Conference – New Orleans, 2016

Integration

• One congruous and harmonious ecosystem

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Integration

• One congruous and harmonious ecosystem

• One version of the truth

• Reduced double entry and errors

• Increased agility and competitive advantage

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Reality of Integration

• Complex

• Costly

• High abandon / failure rate

Safefood 360° User Conference – New Orleans, 2016

How to Integrate

Safefood 360° User Conference – New Orleans, 2016

Steps to Integration

1. Embed existing systems

2. Identify integration points

3. Establish business case / ROI

4. Decide EAI versus Point-to-Point

Safefood 360° User Conference – New Orleans, 2016

Steps to Integration

5. Prepare project plan

6. Develop / test integration

7. Implement

8. Validate

Safefood 360° User Conference – New Orleans, 2016

Integration Opportunities

Safefood 360° User Conference – New Orleans, 2016

Master Data

• Customer / Supplier List

• Item / Product / Material List

• Employee Data

• Documents

Safefood 360° User Conference – New Orleans, 2016

Module Data

• Complaints

• Monitoring

• Training

Safefood 360° User Conference – New Orleans, 2016

Third Party Services

• Pest Inspections

• Laboratory Micro testing

• Audits

Safefood 360° User Conference – New Orleans, 2016

Other

• Single Sign On

Safefood 360° User Conference – New Orleans, 2016

Developer API

Safefood 360° User Conference – New Orleans, 2016

What is an API

• A set of programming instructions

• A specification

• A manual

• Templates / samples

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Example

Safefood 360° User Conference – New Orleans, 2016

Customer Complaint

Safefood 360° User Conference – New Orleans, 2016

Integration “within”

Safefood 360° User Conference – New Orleans, 2016

Integration within

• Master Data

• Supplier/Customer Portals

• Related Records

• New Workflow / Rules module!

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Safefood 360° User Conference – New Orleans, 2016

Summary

• Integration can bring benefits

• Must be a solid business case or forget it

• Master data – biggest bang for your buck

• Remember integration within!

(reality check!)

Safefood 360° User Conference – New Orleans, 2016

Thank you