beer & beta by flockler - feb 4th 2016
Post on 13-Feb-2017
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LEAN SERVIC
E CREATIO
N
Exploratory TestingUsing exploratory testing sessions to eliminate waste.
LEAN SERVIC
E CREATIO
N
What is exploratory testing (ET)?• Lean testing method for lean organizations• Just damn test!
• ... With a sprinkle of magic.
Dev 1
UX
PO
Dev 2
Boss man
Session-based exploratory testing
CASE 1: BUG HUNT
Dev 1
UX
PO
Dev 2
Boss man
Hey! The app crashes after I change device orientation.
Dev 1
UX
PO
Dev 2
Boss man
Damn, yeah. My bad. That’s a valid bug.
Dev 1
UX
PO
Dev 2
Boss man
Ok, good finding. Let’s fix this issue before the release.
Dev 1
UX
PO
Dev 2
Boss man
The scrolling performance is bad
here...
All types of errors should be discussed, not just functional ones!
You have a 4 year old phone and this app is bleeding
edge, so let’s ignore this.
CASE 2: CHANGE REQUEST
Dev 1
UX
PO
Dev 2
Boss man
@Dev1, this new feature is cool, great job!
Dev 1
UX
PO
Dev 2
Boss man
There should be a confirmation dialog,
though...
Dev 1
UX
PO
Dev 2
Boss man
@Dev1, how long would it take to implement a confirmation dialog?
@PO, half a day, probably.
Dev 1
UX
PO
Dev 2
Boss man
Yeah, let’s put a confirmation dialog there before releasing the
app.
CASE 3: DECISION MAKING AND TRANSPARENCY
Dev 1
UX
PO
Dev 2
Boss man
Ok, let’s fix the found issues and then release the store update. It
seems we are on schedule.
Dev 1
UX
PO
Dev 2
Boss man
Nice progress guys, the app sure looks and feels great!
LEAN SERVIC
E CREATIO
N
How to ET?• Facilitator• Room• People – cross functional!!! But max ~8 attendees.• Time boxing
• 30min – 1h
LEAN SERVIC
E CREATIO
N
Facilitator• Takes care of prerequisites
• Reserves a room• Invites people• Makes sure people have everything needed to
commence testing
LEAN SERVIC
E CREATIO
N
Facilitator• Directs testing
• Helps people to test• Focuses testing if needed• Validates and consolidates the findings
LEAN SERVIC
E CREATIO
N
Facilitator• Reports results
• Answers instead of metrics!
Pekka KauppilaPekka.kauppila@futurice.com
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