banking services what’s available? how to decide what your city needs presented by: carol donlon...

BANKING SERVICESBANKING SERVICESWhat’s available?What’s available?

How to decide what How to decide what your City Needsyour City Needs

Presented by:Carol Donlon

Tisha MarScott Shannon

OVERVIEWOVERVIEWCollection Solutions

– Carol Donlon, Union Bank of California

Disbursement Solutions– Tisha Mar, Wells Fargo Bank

Information Reporting & Fraud Prevention– Scott Shannon, U.S. Bank

COLLECTIONS

• LOCK BOX– Automated high volume

processing– Customized low/moderate volume

processing

• CONSUMER HOME BANKING REMITTANCES– Bill Consolidator Options

COLLECTIONSCOLLECTIONS

• ACH (Automated Clearing House)– Electronic Debits for recurring or

one time payments

• E-Payment Alternatives– Empowered Web Site

•E-Checks•Credit Cards

COLLECTIONSCOLLECTIONS

• DEPOSITS– Branch locations

•Walk-In Deposits

– Cash Vault Processing•Armored Car Deposits

DISBURSEMENTSDISBURSEMENTS

• WIRE TRANSFERS– Same Day Payments– Security Features

• ACH (Automated Clearing House)– Low Cost Alternative to Wire Transfers– Security Features– Direct Deposit, Expense

Reimbursements, Vendor Payments, Tax Remittances

DISBURSEMENTSDISBURSEMENTS

• CONTROLLED DISBURSEMENT– Cash Position Tool

• RECONCILEMENT– Full (Bank reconciles account)– Partial (Bank provides data/reports to

reconcile)– Paid Check Images (CD-Rom and On-

Line)

INFORMATIONINFORMATION

• INFORMATION REPORTING– Secure access to account data

•Web, Software, Dial-Up•Balances, Stops, Transaction Details•Printed Reports•Download files in CSV or BAI formats

• ZERO BALANCE ACCOUNTS– Automated funding in net or separate

settlements

FRAUD PREVENTIONFRAUD PREVENTION

• POSITIVE PAY– Customer provides check issues

electronically– Bank matches items as they come in

for payment or at teller window– Exception Items delivered each

morning•Web, Fax, Information Reporting

– Pay/No Pay decision made by customer– Payee verification on horizon

FRAUD PREVENTIONFRAUD PREVENTION

• REVERSE POSITIVE PAY– Paid Check listing delivered each day– Customer makes comparison and

pay/no pay decision

• ACH BLOCKS/FILTERS– Customer determines acceptable

activity– ACH Positive Pay on the horizon