automate menial tasks, save 10+ hours a week
Post on 05-Dec-2014
207 Views
Preview:
DESCRIPTION
TRANSCRIPT
Automate Menial Tasks, Save 10+ Hours Per Week
From the Small Business Growth Strategies Series
Presented by
On average, we spend about 28% of our workdays writing and responding to emails.
- McKinsey Global Institute
That’s over 2 hours a day!
Over 10 hours a week!
Automating mundane, time-consuming tasks can save
some of that time.
Acuity Scheduling
Acuity is automation.
You automatically send clients…
Text reminders before appointments
Notifications when you need to cancel
And follow-up emails encouraging them to review your business or connect on
social media.
You’ll be happy to hear about these other tools that can also
help boost productivity.
Customer Support Software
Simultaneously increase productivity and customer
satisfaction.
Customer Satisfaction =
quick response time +
engaging approach
!
!
!
!
Quickly consolidate support cases across websites, email
and social channels
!
All employees are able to access cases, keeping everyone on the
same page.
!
Set up a branded self-service support page to minimize amount
of inbound inquiries.
!
Starting at just $3 a month.
!
Many large companies use it, including Vodafone and
Groupon.
!
You might be surprised to find out that Zendesk also appeals to
small businesses.
!
Because it’s made for such a range of business sizes, some of
the functionality can seem intimidating at first.
!
Plans starting as low as $1 a month
Storage & Sharing
Do you still print everything out?
Or send attachments back and forth over email editing and
reediting documents?
Now you can organize all of your important documents online and collaborate in
real-time.
!
!
!
Cloud-based file storage and sharing service used by over 4
million businesses and 275 people.
!
Easily and automatically back up all of your important files online.
!
Dropbox recently announced Project Harmony and Carousel.
!
Project Harmony allows users to easily collaborate with one
another.
!
Carousel allows you to store and organize all of your photos
in one place.
!
Business accounts start at $75 a month or $795 a year.
!
Dropbox was designed for individuals and has moved into the business space. Box was
designed for businesses.
!
It was designed to provide an efficient and secure way for
teams to collaborate.
!
Plans range from free Personal accounts with 10 GB of storage to Enterprise accounts for $35 a
month with unlimited storage.
!
!
Fun facts
• Both companies have filed for IPOs • Box CEO Aaron Levie is 28
Invoicing & Expense Tracking
Given a 9.9/10 rating by TopTenREVIEWS, FreshBooks is
continually evolving to meet small business needs.
!
The cloud-based accounting solution was designed with small businesses owners in mind, or, as
they say, “non-accountants.”
!
If you do a lot of project-based work, you might want to check
out Harvest.
!
It helps you track billable hours and quickly turn them into
invoices.
!
When it comes to simple recurring billing, Invoicera is one
of the best options.
!
If you have regular clients, just put in their card information and they’ll automatically be billed on
whatever basis you choose.
!
Invoicing & Expense Tracking
Whichever service you choose, we recommend starting with a free
trial account and making sure it’s the best fit for you.
Social Media
!
!
!
Social Media
Both Buffer and HootSuite allow you to schedule posts and come
highly recommended.
Tying it all Together
Zapier integrates all of the services we covered in this newsletter with
your Acuity account.
Example: when scheduling an appt with a new client, they’ll automatically
be added to your mailing list and invoicing software.
If you want to pack a more powerful punch and get more
done with less resources, consider automating some of
your everyday tasks!
Conclusion
“We hope you found this informa2on useful. If there are any other topics
you’d like to see us cover, please let us know. And if taking this approach helps your small business succeed, we’d love to hear about it. You can reach us at support@acuityscheduling.com!” Acuity Scheduling
@AcuitySchedulin
Acuity Scheduling is an online scheduling platform that saves thousands of small businesses time by allowing their customers to book appointments online, on their own time,
at any time, from anywhere in the world. For more information about services and pricing, visit
AcuityScheduling.com.
About Acuity Scheduling
top related