artificial intelligence (ai) personalization and learning

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Artificial Intelligence (AI), Personalization and Learning: Will it Work?

Karen Vignare, PhD, MBACEO & Founder, KV Consulting

17th Global Mindset conference onEmerging Trends in Learning & Working

Sydney - 03rd August 2016

Agenda• About me• Separating fact from fiction in AI• What do we know about adaptive learning technologies?• Piloting adaptive learning tools• The research results• Lessons Learned

Karen Vignare, PhD, MBA• 20 years experience online, emerging technologies in learning• Started online programs, worked with international universities• Managed blended learning, MOOCs, and adaptive learning projects• Extensive research portfolio• More about me at LinkedIn, https://www.linkedin.com/in/karen-

vignare

AI for Learning: Definitions• The central problems (or goals) of AI research include reasoning,

knowledge, planning, learning, natural language processing (communication), …….Approaches include statistical methods, computational intelligence, soft computing (e.g. machine learning), and traditional symbolic AI. • Many tools are used in AI, including versions of

search and mathematical optimization, logic, methods based on probability and economics. The AI field draws upon computer science, mathematics, psychology, linguistics, philosophy, neuroscience and artificial psychology.

Source: Wikipedia

New technologies for learning• Personalization does not have to mean technology but it most cases

organizations are leveraging technologies• (planning, advising, relationship management, courses, analytics and tracking to personalize)

• Adaptive learning and digital courseware technologies focus more on personalizing or adapting the course content and assessments to the individual students• The tools rely on algorithms that direct learners based on the content and

the paths they choose• For implementers/instructors reading the analytics and using that

information is a critical new role

What does the research say?• Connected to progress made in Computer Aided Instruction (circa

1980s) and research pointed to increased effectiveness• Meta-analyses showed promise and effectiveness but disagreement

on approach and value remained• Internet slowed gains as more people explored constructivism,

connectivism• Current online tools seem to be at same effectiveness as three

decades ago…• Costs could be lower, algorithms more powerful, but design and computer

modeling are still debatable

Current State: Most Rely on LMS Technology• LMS is still key to supporting online learning in higher education and

other tools are slowly being tested and brought in

© 2016 IMS Global Learning Consortium, Inc. All Rights Reserved

The Challenge & The Opportunity

The future is Now:

Leveragingdigital tools& resourcesto improve

instruction & outcomes

Another View of Digital Learning Environment

© 2016 IMS Global Learning Consortium, Inc. All Rights Reserved

Current State of Adaptive Learning SuccessNext Generation Digital Learning Environment

Courseware in Context Framework

Reported pilots

Interoperability and Integration

Latest version compliance LTI

Most report easy interoperability

Personalization Critical within system No clear standard match so reports are more on reported outcome success

Analytics, Advising, and Learning Assessment

Caliper and LTI Needs improvement as data exchange is not widely used (yet)

Collaboration Currently not as important

Accessibility and Universal Design

Critical to scale Major concerns (not just a vendor issue)

Gartner Education Hype Cycle 2015

Some of the Companies in the Space

Source: Tyton Partners

Source: https://www.edsurge.com/higher-ed/special-projects/dl/orientation

Source: http://coursewareincontext.org/

Leaders/Managers are Underprepared• The business is changing—accountability, stakeholders are all

demanding more • Outdated systems and processes• Very little training for administrators• Many became leaders decades ago and are not capable in current

business operations, technologies and processes• Higher education does not always attract the best “business” people

but does attract “researchers/scholars”

Piloting Adaptive Learning• At last job, used six different adaptive tools• Vendors range from publishers, platform tools, to university created

ones• Increased technology sophistication• Focus is on content variety, assessment breadth, and immediacy• As technology substitutions for online learning, mixed results• Within tool correlations are very promising

Content Map for Types of statistical studies

Source: https://www.khanacademy.org/exercisedashboard

Lessons LearnedThe future of adaptive learning in higher education depends on the commitment level of universities• Preparation...really take the time to understand the power of the tool, take a class• Skill up faculty, instructional staff and technology team• Pick your course(s) based on solving problems (is content difficult, would more

student practice help, does immediacy help students• Build content maps and you will need more content than you currently have

(unless you use pre-packaged)• Learn to use the dashboard• Iterate probably at least three times....

Questions

Karen Vignare, PhD, MBAkvignare@gmail.com240.462.2160

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