art of winning & science of losing - next jump...the art of winning & science of losing...

THE ART OF WINNING

& SCIENCE OF LOSING

Tarun GidoomalCo-Managing Directortarun@nextjump.com

Kevin McCoyCo-Managing Director / Co-Founderkevin@nextjump.com

@tarungidoomal

@kmccoy1972

LEADERSHIP is about DECISION-MAKING

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95+ CORRECT = A+✓

80 OR LESS = FIRED

USS Fitzgerald

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Below deck, they are supposed to

gather and communicate information

to the bridge … they failed to

“communicate vital information”

“she chose to be blind,” never sought

help and did not respond properly

when she saw the other ship … lost

situational awareness.

Character Imbalances Lying Hiding Faking

Greatest Threat to Objectivity

“When analytical judgements are wrong, it usually was not because the information was wrong. It was because an analyst made one or more faulty assumptions that went unchallenged”.

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Self Awareness = 51%; Coaching = 49%

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SCIENCE OF LOSING

PART 1: CHARACTER WORK [MIND]

UNDERSTAND: WHERE THE PROBLEM SHOWS UP, WHY IT EXISTS, AND SOME

SOLUTIONS WE HAVE FOUND SUCCESSFUL

ROLE AT NEXT JUMP

Customer Services -

Team (UK)

Job / Responsibility

Year

Merchant Partnerships

(UK)

Head of Merchant

Partnerships UK

Head of Revenue UK

Co-Head of UK Office

MV21 Leadership Team

2011 2018

Co-Head of UK Office + Biz 2 Technology + Global Sales Head Team

Co-Head of UK Office

Tarun Gidoomal@tarungidoomalCo-Head, UK OfficeNxJumper since 2011

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Lesson 1: Early in my Career

Fear of looking weak

Gym HomeWork

ROLE AT NEXT JUMP

Customer Services -

Team (UK)

Job / Responsibility

Year

Merchant Partnerships

(UK)

Head of Merchant

Partnerships UK

Head of Revenue UK

Co-Head of UK Office

MV21 Leadership Team

2011 2018

Global Merchant + Feedback + UK

Office

Co-Head of UK Office

Tarun Gidoomal@tarungidoomalCo-Head, UK OfficeNxJumper since 2011

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Lesson 2: Working with a TP

“I grew up learning a powerful lesson. That you need to take care of yourself. No-one else will take care of you. I became very good at that. But you can only go so far with that mindset, What I have learned is that I can be a part of something that produces results much bigger than I can produce on my own.”

Self Awareness: Knowing your starting point

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You is You

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THE TRUTH of WHO YOU ARE: tested under stress

CALM SEASGood judgment comes easier

Great time to reflect on mistakesPlan for the next storm

STORMY SEASThis is where poor judgment occurs

This is WHO YOU AREPractice is a must to upgrade

YOUR STORMY SEASWhen are you your worst self?▪ Stuck in traffic▪ Kids▪ Spouse▪ Missing goals▪ No sleep, starving▪ ??

STRENGTHEN YOUR CHARACTER just like muscles, otherwise they atrophy

Jim Loehr (Coach to world-class tennis, golf, NFL, NBA, Olympic athletes, top CEOs, FBI SWAT, any elite performer)

Character is a muscle.It can be exercised and strengthened.

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Creating Environment for Self Awareness

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Example #1: Culture

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Practice Ground

Example #2: PLB

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Example #3: Hiring

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1. Team Challenge2. Feedback in Feedback app3. Repeat the team challenge4. Reflection interview

Blindspot: Can’t see your own face

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FEEDBACK: GUIDING PRINCIPALS

Copyright 2018 Next Jump Limited

Work 3.0Work 2.0

CONSISTENCYMICRO FEEDBACK, 2X PER WEEK✓

INTENSE ONLY1-2 PER YEAR APPRAISALS ONLY

360 DEGREEEMPHASIS ON PEER TO PEER✓

RADICAL CANDORAUTHENTIC, DEVELOPMENTAL✓

TOP DOWNEMPHASIS ON MANGER LEAD

RUINOUS EMPATHY INAUTHENTIC, CODDLING

LINKED TO COMPBARRIER TO DEVELOPMENT

SEPARATE DEVELOPMENT & CONTRIBUTIONDEVELOPMENTAL

✓

TRANSPARENTWHAT YOU EXPOSE, IS WHAT YOU GET BETTER AT

✓BEHIND CLOSED DOORS

COACHING: weekly situational workshops

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