applicazioni m. bus. sap
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Discussion Topics
The Future of Wireless
Wireless vs. Mobile
WAP vs. SMS
mySAP.com Mobile Business
Wireless SAP Event Notification
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Analyst Predictions for Wireless
TechnologyConvergence of wireless data and computing will lead
to significant innovations in pervasive computing.Worldwide mobile subscribers will grow from 395million to over 1 billion in 2005 (IDC)
According to Gartner:2004, nearly 800 million peoplewill use mobile devices, forcing at least half of Fortune2000 companies to support wireless systems
IDC predicts the worldwide market in 2004 for B2Band B2C e-commerce will total $3.1 trillion , up from$350.4 billion last year.
By 2003, it is anticipated that the United States will beintroducing 3G (Third-generation technology).
Beyond 2005, the majority of data traffic will remain tobe Short Message Service (SMS) which until now ismainly used for messaging between individuals(Yankee Group, Europe)
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Wireless vs. Mobile
http://www.palm.com/products/palmm505/ -
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SMS vs. WAP
SMS (Short MessagingService)Similar to paging, SMS is aservice for sending short textmessages to mobile phones.
Messages must be no longer
than 160 alpha-numericcharacters and contain noimages or graphics.
WAP (Wireless ApplicationProtocol)WAP is a secure specification thatallows users to access informationinstantly via handheld devices such asmobile phones, pagers, two-way radios,
smartphones and communicators.WAPs that use displays and access theInternet run what are calledmicrobrowsers--browsers with small filesizes that can accommodate the lowmemory constraints of handheld devicesand the the low-bandwidth constraints of
a wireless-handheld network.Because WAP is fairly new, it is not aformal standard yet. It is still an initiativethat was started by Unwired Planet,
Motorola, Nokia, and Ericsson.
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Mobile Business
Mobile Customer RelationshipManagement
Mobile Business IntelligenceTravel Management
Mobile Quality Management
Mobile Procurement
Mobile Supply Chain ManagementUtilities Meter Reading
Mobile Time & Expenses
Mobile SAP Business Applications
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SAP CRM Handheld Sales
Functions
CRM Handheld Sales Functions
Business Partner Management
Activity Management
Opportunity Management
Sales Order & Quotation
ManagementCross-Selling
CRM Handheld ServiceFunctions
Assignment Management
Attendance ManagementAssignment Confirmation
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Infrastructure Supporting CRM
Handheld Devices
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Mobile SAP Business Intelligence
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Mobile Supply Chain
Management
Confirm deliveries by scanningbarcodes on incoming pallets
Receive instructions on where to storegoods
Check warehouse inventoriesScan goods as they're loaded ontrucks
Get on-the-spot printouts of freight
documentation
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Mobile Supply Chain Management
WirelessNetworkSAPEnterprise
SAPconsole
SCM
CRM
Non-SAP
Applications
LogisticsFacility
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MySAP Mobile Time & Expenses
Key functionality: Time sheets
The mobile time sheet communicates with theCross-Application Time Sheet (CATS) in yourmain SAP system. Information transfers easilyfrom one system to the other.
Employees just point and click to enter, copy,change, and delete time-sheet items.
Data entry fields can be customized forvarious employee profiles to optimize dataentry for various roles and individuals.
Detailed, long text descriptions of activitiescan be entered offline to enable betterunderstanding of projects and billing.
Each employee can save a preliminaryversion of time data in the main SAP systemto serve as a backup (for use in the event alaptop is lost, for example). Follow-onbusiness processes such as approval andbilling are triggered when the employeereleases a final version of this data.
Mobile employees are kept informed of thestatus of time data sent for approval. Thisenables them to react quickly to changingsituations.
Key functions: Travel expensesThe system displays the employee's trip list andthe status of each trip (draft synchronized,approved, or paid).Users can create new trips, copy existing trips, andassign individual receipts to each trip.Costs can be distributed to different accountingobjects, such as projects and orders.
Data validation and plausibility checks can beperformed offline.Errors detected during synchronization arereported on the employee's mobile device,enabling immediate correction.Tracking of exact reimbursement amounts enablesbetter control of employee expenses.
An expenses summary sheet can be printed out
for the employee's records or for administrationpurposes.Customized employee profiles allow rapid accessto personalized and role-based information.Standard customizing allows support for local andregional differences, such as country-specificversions and languages.
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MySAP Mobile Time & Expenses
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Proactive, two-way dialogue, direct with enterprise
systems
Context-sensitive response-options allow users totake action, without logging-on or querying for info
Extends decision-making capabilities to mobile users
anywhereDecreases latency, accelerates business processes,frictionless communication workflow
Added-value to existing ERP investments
Leverages existing 2G communication modalities (e.g.SMS, Voice,), as well as future technologies (2.5G,3G)
Wireless SAP Event Notification
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mySAPEnterprise
Non-SAPApplications
EventScenarios
Messaging Server
Conditional
NotificationScenarios
MessageBodyScenariosRecipientRoutingScenarios
ResponseOptionsScenarios
Interactive Message(IVR, SMS, HTTP,WAP, Fax, XML,
email)
Response Options
Press 1 Press 2 Press 3 Press 4
Wireless SAP
Event Notification
1. Events from any source can initiate adirect two-way dialogue betweenmobile users and corporate systems.
2. Allows individuals to engage inremote decision-making based onreal-time data, without logging-onor querying for information.
3. Conditions for notification, response,and message-routing span multiple,sources of disparate corporate data
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Wireless
The Possibilities are Endless.
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