application modernization: where consumer, social, and mobile converge

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Some organizations neglect or under-utilize one of the greatest IT assets in their portfolio - the line of business application. Most were built 10+ years ago with no Web, Mobile, or Social. This session describes the application revolution taking place, covering the options and best practices required for success. Migration and new development will be compared and contrasted. Real-world data will demonstrate the positive return on investment. We will discuss PSC's Application Modernization Center and how it helps move customers from merely maintaining Notes applications to increasing their value with XPages. If your organization is considering a migration or an XPages solution for your Notes/Domino investments, this session is for you!

TRANSCRIPT

Application Modernization: Where Consumer, Social, and Mobile Converge

John Beck, Worldwide Notes & Domino Sales, IBM @JhnBck

John Head, Director of Enterprise Collaboration, PSC Group, LLC @johnhead

© 2013 IBM Corporation

John Beck

No, I am not very talented at basketball (that's why I have a job at IBM!).

“Who am I?” I am responsible for global sales of IBM's messaging portfolio (Notes & Domino, Traveler, Mobile Connect and Protector)

– Previously, I have held cloud sales, product management, development and support roles within IBM all focused on the IBM Collaboration Solutions portfolio.

Working with Notes since R3 in 1995 and managed production Domino environment on NT Alpha (really!?!).

Recently moved my family to Wisconsin from Massachusetts (yes it is colder there).

“Why am I here?” As companies analyze their investments in messaging, they are realizing the incredible value that Domino applications have to their business and processes. They are also looking to shift that investment to new access modes and transform their end user computing environments.

Follow/contact/link to me:

+1 508.414.0734twitter.com/jhnbckhttp://www.linkedin.com/in/jhnbckjohn_beck@us.ibm.com

© 2013 IBM Corporation

John Head

jhead@psclistens.com

1051 Perimeter DriveSuite 500Schaumburg, IL 60173

(847) 517-7200

(847) 517-7600 fax

Facebook.com/PSCGroup

Twitter.com/PSCGroup

Linkedin.com/company/psc-group-llc

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Youtube.com/PSCGroup

Facebook.com/johndhead

Twitter.com/johnhead

LinkedIN.com/in/johndhead

Slideshare.com/johnhead

Youtube.com/johnhead

www.johndavidhead.com

www.pscgroup.com

© 2013 IBM Corporation

F O U N D E D I N 1 9 9 0

PSC Group, LLC is a professional

services and information technology

consulting firm that understands

technology is fundamental in the

development of business solutions.

Success is collaboration, creation and

innovation. It’s about taking what a

business does and making it better.

PSC consultants specialize in all things IBM Lotus, from infrastructure to administration to development.

From health checks to installation to find tuning your applications. Our specialty is in transforming your Notes

applications into the next generation of XPages applications. We can modernize your critical business

applications and infuse them with social and mobile functionality.

Smarter WorkforceIBM Employee Experience Suite

Kenexa Talent Management Suite

Exceptional Customer Experience

IBM Customer Experience Suite

IBM Platform for Social Business

Social NetworkingIBM Connections

IBM Notes & Domino Social Edition

IBM Sametime

Social AnalyticsIBM Social Analytics Suite

Social ContentIBM Enterprise

Content Management

Social IntegrationIBM WebSphere Portal

IBM Web Content Manager

Deployment Options

IBM SmartCloud for Social Business Dedicated Private Cloud On Premises Hybrid

IBM offers a full range of industry leading capabilities to meet the requirements of any organization

Smarter WorkforceIBM Employee Experience Suite

Kenexa Talent Management Suite

Exceptional Customer Experience

IBM Customer Experience Suite

IBM Platform for Social Business

Social NetworkingIBM Connections

IBM Notes & Domino Social Edition

IBM Sametime

Social AnalyticsIBM Social Analytics Suite

Social ContentIBM Enterprise

Content Management

Social IntegrationIBM WebSphere Portal

IBM Web Content Manager

Deployment Options

IBM SmartCloud for Social Business Dedicated Private Cloud On Premises Hybrid

IBM offers a full range of industry leading capabilities to meet the requirements of any organization

Agenda

© 2013 IBM Corporation

© 2013 IBM Corporation

Users are demanding modern user interfaces...

© 2013 IBM Corporation

...and Domino DELIVERS!

© 2013 IBM Corporation

Thousands of enterprises around the globe trust their core collaborative and business applications to Notes & Domino

Discussion databases Community forums Document storage and collaboration Customer relationship management Help desk and customer support Human resources

Inventory and project management Process tracking Sales force automation Product catalogs and price lists Billing systems Audit and assessment

Apps “by the numbers”:

280,000 active developers

$45m investment by IBM since 2007

10,000,000 applications in use

64,000 developers and 200 projects active in open source community

© 2013 IBM Corporation

Today's Notes/Domino offers the easiest, fastest and richest development of Web 2.0 apps

© 2013 IBM Corporation

© 2013 IBM Corporation

From this... Jacobs eLite 1.0

© 2013 IBM Corporation

To this with xPages - Jacobs eLite 2.0

© 2013 IBM Corporation

Agenda

© 2013 IBM Corporation

Domino is a Premiere application platform

• Claims heard about why one should move to SharePoint

• SharePoint could easily replace the Rapid Application Development feature set of

Notes/Domino

• SharePoint is self service driven and therefore will need less development

resources than a new Notes/Domino environment

• While in reality

• What most consider to be simple Notes client applications often require moderate to

significant development effort that cannot be done with SharePoint Designer,

instead requiring Visual Studio and .Net development skills

• Complex applications with business logic and workflow are not suitable for

SharePoint and require .Net development and additional Microsoft products to

provide the same level of capability you get in one product (Notes/Domino)

© 2013 IBM Corporation

Domino Application Competitive Advantages

Modernizing your applications for web browsers improves user experience and avoids cost Avoids significant migration costs and development time to re-write

applications

XPages technology has allowed organizations to rapidly modernize at a significantly lower (25-40%) cost

Faster time to value with XPages versus a re-write

Allows end user desktop simplification by minimizing client deployment needs delivering apps via web browsers and mobile devices

Far less expensive to transition to XPages than to rewrite Existing business logic preserved

XPages brings specific mobile controls at no addional cost that are not present in for competitive platforms like .NET and Force.com

Delivers offline for rich client usage (not possible on alternate platforms)

© 2013 IBM Corporation

What To Do With What You Already Have

Bring your Notes/Domino client applications to the Web with XPages!

• Preserves the investment in your current application's data and business logic while providing a modern Web 2.0 user experience

• Provides browser and mobile access and still allows you to take that application securely offline with all application logic available using the Notes rich client

• Expands the reach of your Domino applications to other IBM platforms like WebSphere Portal and IBM Connections thru iWidgets and Activity Streams

• Integrate Xpages apps with Sharepoint for Create, Replace, Update, Delete (CRUD) through web services and Open Data Protocol (oData)

© 2013 IBM Corporation

Agenda

F O U N D E D I N 1 9 9 0

© 2013 IBM Corporation

• Integration

• Workflow

• Rules Engines

• Collaboration

• SOA

• Portals/Websites

Our Partners

• Mobile Enablement

• Custom Applications

• Dashboards

• Process Improvement

• Agile/Sustainable Architectures

© 2013 IBM Corporation

PSC’s real world

experiences

with XPages

“The impact of a consumer

economy on the business

and enterprise

application space”

We are at an application crossroad- Email has become a commodity- Domino or Exchange or Google- Cloud or On Premises or Hybrid

Email and application platforms being broken apart- New Platforms- Smartphones are common place- Tablets are outshipping laptops

The Burning Questions – “What about the Applications?”

2013 State of the Application

What Applications are Your Users Using?

Your users are using this at home …

What Applications are Your Users Using?

And this …

What Applications are Your Users Using?

And this …

What Applications are Your Users Using?

And this …

What Applications are Your Users Using?

And this …

Do you think they really want to use this?

Do you think they want to use this?

Do you think they really want to use this?

And this?

Do you think they really want to use this?

Or this?

Do you think they really want to use this?

Or this?

© 2013 IBM Corporation

I know what your thinking …

Your users aren’t like others.

They use the apps we tell them.

They do all their business

on approved tools.

© 2013 IBM Corporation

You're wrong.

More than 50% of business users bypass

internal applications for public tools.

© 2013 IBM Corporation

Because the internal tools are:

Too slow

Too restrictive

Not accessible at home

Not on the mobile device

Not Sexy

End Users Expect Modern Applications

• End User expect consumer Web 2.0 Experiences

at work

• End Users will find their own solutions if

applications are not updated

• Corporate IT must modernize or become

irrelevant

PSC’s experience is that once a business application is put to use, it is rarely updated.

The more line of business the app is, the less care it has gotten.

Many companies using the same app since late 90s/early 2000s with NO changes.

Have you done an internal application audit?

How modern are your applications?

© 2013 IBM Corporation

Existing Domino Application Types

Documents & Discussions

40% of total apps

Based on Templates that come with Domino

Recommendation:

Move to standard platforms/apps

Update with new XPages Templates from IBM (2011)

Use third party tool(s)

SmartCloud Engage

Other Offerings

Enterprise Applications

25% of total apps

Highly transactional or huge volumes of data

Recommendation:

Rebuild on top of Enterprise Java, .NET or other technology

Business Applications

35% of total apps

Mission Critical

Organization Unique

Heavy use of custom workflow and/or security

Recommendation:

Move to the web via XPages

Taken from PSC's Application Modernization White Paper and Presentations

Why XPages?

• ‘Develop Once, Use Multiple Places’ is

finally reality

• Works in Notes Client, Browser, & Mobile

• User base can decide how they want to work,

where they want to work

• Corporate Web Branding easily applied

• Source Code Control (SVN, etc.)

• Most rapid updates of development tool in the

platform ever (ExtLib, etc.)

?

Notes Application

• Opening on Server thru

VPN

• ~ 30 to 60 seconds

• Opening Replica

• ~20 seconds

XPages Application

• Opening on Server thru

VPN

• ~ 6 to 10 seconds

• Opening Replica

• ~ 3 to 5 seconds

• Open in Web Browser

• ~ under 2 seconds

Performance of modern web applications brought to the platform

Why XPages?

Why XPages?

• XPages is developer friendly

• Notes developers w/ web skills can transition

easily

• Web developers can pick up XPages with

basic Domino training

• New Hires / College Grads can pick up

XPages development with a week of training**results may vary

PSC’s Methodology for Application Modernization using IBM XPages

01/29/13

42

© 2013 IBM Corporation

Samples of PSC’s

XPages Development

These are real world applications

App #1: Notes Client Application

App #1: XPages Application w/ OneUI

App #2: Standard Notes Document Library

App #2: XPages Version of Document Library w/ Custom Theme

• XPages Version

App #3: Excel Application

App #3: XPages Application

App #6: XPages Application

App #4: XPages with Custom Theme

App #6: XPages Application

App #4: XPages with Custom Theme

App #5: XPages Intranet

App #5: XPages Intranet

App #6: XPages Dashboard

Transformation through XPages

© 2013 IBM Corporation

Transformation through XPages

© 2013 IBM Corporation

IBM XWork Server to the Rescue

© 2013 IBM Corporation

• Companies who left Notes & Domino for other email platforms are a perfect target for the IBM XWork server

• Purchase a new IBM XWork server license. No mention of

‘Lotus’ or ‘Notes’

• Focus on the apps, not how or where the system is run

• Success Story

© 2013 IBM Corporation

In Summer of 2010, IBM asked PSC

to review a Notes application and

compare modernizing the

application with both

XPages and Microsoft SharePoint.

This is the result of that effort.

Notes Client to XPages – PSC’s Process

1. Take an existing Notes Client Application

2. Catalog the Notes Client Assets

3. Create XPages Application

4. Create Custom Theme

5. Build Mobile Interface

6. Compare with SharePoint application

Existing Notes Application

Document Workflow App

Existing Application Details

• 1 User Form – Agreement

• 4 Dialogs

• 5 System Forms – Keywords, Lookups

• 30 User Views

• 17 System Views

• Workflow & Business Logic• 20 Agents

• 2 Script Libraries

• Export to Excel for Reporting

• User Interface Elements

Document Workflow App

XPages Version

Document Workflow App

XPages Version - Mobile

• Uses the OpenNTF.org

Mobile Controls

Project

• Provides Custom UI for

iPhone and other

mobile devices

Document Workflow App

XPages User Interface Details

• Created a New XPages Interface

• Created Custom Theme with custom branding and color scheme

• Only Interface Changes• Home Page

• Document Workflow Form

• Views

• No changes to Workflow or Business Rules

• Used the XPages Mobile Controls on OpenNTF.org for iPhone interface

Document Workflow App

XPages Development Details

• Notes:

• Custom Theme is a one time effort. Can be reused by all future XPages Applications

• Mobile Controls were created as Custom Controls that can be reused

Comparing XPages to SharePoint

• Same Notes Client application

• Document tasks to build feature comparable

SharePoint application

• Use SharePoint development best practices

that PSC uses with our customers

• Estimate development costs

SharePoint Development Details

• Create SharePoint Site• Create Agreement Form & Dialogs

• Create Web Parts & Reports

• Create Keyword Lookup Lists

• Build Windows Workflows (not SharePoint Designer)

• Implement Security – Groups and Building Form Filters

• Build Excel Export

• Move Data using Third-Party Tool

• Create Master Page

• Create iPhone on top of SharePoint Mobile Extension

SharePoint Development Estimates

SharePoint Development Estimates Notes

• PSC recommends Windows Workflow over SharePoint Workflow using SharePoint Designer due to it’s quality and support

• iPhone development would be ASP.NET development talking to SharePoint Web Services

• Security would use Active Directory Groups and function by applying Filters to parts of the Form

• Data Export using Third Party tools would include documents, field data, and attachments

• Master Page Estimate includes colors, corporate branding, logo, and simple menu changes

Estimates Side by Side

XPages Task Hrs. SharePoint Task Hrs.

XPages User Interface 64 SharePoint Site 4

Custom Theme 16 Main Form 24

Excel Export 8 Web Parts & Reports 16

Mobile XPage 16 Windows Workflow 24

Implement Security 40

Excel Export 8

Move Data 16

Create Master Page 16

Create iPhone Interface 40

Offline ??

Total 104 Total 188

Application Modernization in 2013

• Your users are demanding modern applications in the workplace

• Smartphones and Tablets will force you to embrace modern and consumer driven development platforms and techniques

• XPages is ready to build real-world production applications

• You don't have to migrate to get Modern and Mobile

Application Modernization with PSC

PSC views the process of

modernizing application

platforms from a holistic,

enterprise perspective.

Building from our Hub

Services, our AMC provides

extensive services in each of

three critical areas – providing

our clients with a 360o View of

the process.

© 2013 IBM Corporation

Your users will work with

applications that match the

experience they have at

home.

You have to decide if they

use your apps

or something else.

© 2013 IBM Corporation

Agenda

Smarter WorkforceIBM Employee Experience Suite

Kenexa Talent Management Suite

Exceptional Customer Experience

IBM Customer Experience Suite

IBM Platform for Social Business

Social NetworkingIBM Connections

IBM Notes & Domino Social Edition

IBM Sametime

Social AnalyticsIBM Social Analytics Suite

Social ContentIBM Enterprise

Content Management

Social IntegrationIBM WebSphere Portal

IBM Web Content Manager

Deployment Options

IBM SmartCloud for Social Business Dedicated Private Cloud On Premises Hybrid

IBM offers a full range of industry leading capabilities to meet the requirements of any organization

Notes/Domino Social Edition – Application Development

Domino Designer 9.0 Social Edition beta

– Server-Side JavaScript debugger– XPages source editor Content Assist– New Home Page/Welcome Experience– New XSP Properties editor– Xpage source editor Hyperlink navigation with CTRL key– XSP source editor hover help

XPages runtime in 9.0 Social Edition beta

– 8.5.3 Upgrade Pack 1 plus more integrated to Notes/Domino 8.5.4– Dojo 1.7.2 with improved support for mobile web applications– CKEditor 3.6.3 includes support

for iOS 5– XPages in Notes client (XpiNC) performance enhancements

76 © 2013 IBM Corporation

© 2013 IBM Corporation

Notes Social Edition Public Beta - Work smarter with embedded experiences

Extend your Xpages apps to Mobile and Social

© 2013 IBM Corporation

© 2013 IBM Corporation

Choice and flexibility for devices

© 2013 IBM Corporation

XPages in Activity Streams

© 2013 IBM Corporation

Domino + XPages = OPPORTUNITY

Let me leave you with the following:

© 2013 IBM Corporation

An extensive ecosystem of skilled partners

OpenNTF

77K Registered users

670K visits in '12

221 Contributions & 132K Downloads in '12

>100K video views on YouTube

Reaching out – Stack Overflow & GitHub

OpenNTF Contests

3 contests complete; 73 contributors & 102 contributions

4th Contest underway

XPages integration with Connections

Quicktstart Domino & Connections image

Collaboration Today

Compilation of current and relevant news for IBM Collaboration Solutions

Community curated content

Community developed XPages app

REST API for embedding in your own site

Template source coming to OpenNTF soon

© 2013 IBM Corporation

Next steps for Notes/Domino developers

• Learn to use XPages

• It is the strategic direction for N/D application development

• Start from http://xpages.info

• Download ready-to-use libraries and components from openNTF.org

• XPages Extension Library, Mobile controls, Connections components...

• Invest in learning

• HTML5, CSS

• Mobile platforms

• JavaScript, Dojo, jQuery, Sencha

• Gadgets, iWidgets, OpenSocial

© 2013 IBM Corporation

More next steps....

• Start to use Java pervasively

• XPages business logic, agents...

• Discover the power and flexibility of OSGi

• Java tasklets from openNTF, XPages Extensibility API

• Join the IBM Social Business Toolkit Community

• https://greenhouse.lotus.com/communities/community/ibmsocialbusinessto

olkit

• Download the Social Enabler Project

• http://socialenabler.openntf.org/

OpenNTF Appathon (Starts Feburary 2013)

IBM Connections App Dev - Prizes: $5000

IBM XPages App Dev -Prizes: $5000

Anything leveraging Connections (social SDK, OpenSocial, iWidgets, REST APIs, customization, WebSphere, PHP, XPages, etc.) will be accepted.

http://appathon.openntf.org

© 2013 IBM Corporation

XPages Books

© 2013 IBM Corporation

Summary

• Social Business applications build on our heritage...

• ...but Social Business today demands new types of applications

• Beyond the firewall

• Systems of systems

• Both Cloud and on-premises

• The IBM Social Business Framework enables IBM customers and partners to capitalize on Social Business opportunities

• All IBM collaboration products are part of the framework

• Big opportunities for general web developers and established Lotus developers, building on their existing skills

• The new IBM Social Business Toolkit are planned to enable a new class of unified social capabilities based on the latest born-on-the web open standards

• Consistent extensibility across products, deployment models and user experiences

• Easy to get started with today's products and cloud developer options

© 2013 IBM Corporation

Some Additional Resources

• DeveloperWorks

• http://www.ibm.com/developerworks/

• http://www.ibm.com/developerworks/lotus/community/wikis.html

• Greenhouse

• https://greenhouse.lotus.com

• openNTF.org

• http://www.openntf.org

• xpages.info

• http://xpages.info

• Videos – Youtube, VideoFest...

• https://greenhouse.lotus.com/wikis/home?lang=en#/wiki/W6696b8ac7465_4a5f_9327_94f1a5d82132/page/VideoFest

• Resources also provided by the community

• http://xpages.tv/, http://xpagesblog.com/...

© 2013 IBM Corporation

Questions and Your Feedback

How to reach John:

John Head

jhead@psclistens.com

www.johndavidhead.com

www.pscgroup.com

Facebook.com/johndhead

Twitter.com/johnhead

LinkedIN.com/in/johndhead

Slideshare.com/johnhead

Youtube.com/johnhead

How to reach tall John:

John Beck

john_beck@us.ibm.com

Twitter.com/jhnbck

LinkedIN.com/in/jhnbck

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