apple express overview
Post on 26-Jun-2015
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Merging Technology with Transportation
• Apple Express is a North American Supply Management Organization, founded in 1985.
• Our company focuses on the development and implementation of customized supply chain solutions for the healthcare, information technology and retail industries.
• We conducts business 24 hours a day, 365 days a year
• Apple Express operates from over 60 facilities
• We also have a US-based operation
Our Company
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• Our History - 20 years of hospital and outpatient delivery experience
• Our People – Compassionate logistics and transportation professionals
• Our Coverage - 60 service locations across Canada; each 24/7/365
• Our Scalability - Through investment in operations, new technologiesand distribution methods we are able to partner with our customers tomeet their clients growing service level agreements
• Our Flexibility – Adapting to our client’s changing business requirements is a key to our success
Apple Express Value Proposition
Merging Technology with Transportation
Healthcare Partners Include
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High Tech Partners Include
Specialty Healthcare Transportation
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• Scalable transportation services
• 2 Hour Stat Deliveries• Dedicated• Sameday Air (NFO)• Nextday Air• Ground/Direct Drive• Cold Chain• Smart Courier
• 24/7/ service delivery capabilities
• Experienced drivers, serving home patients and healthcare institutions
• Back up drivers (Trained in all delivery services)
• Over 500000 Specialty Healthcare Deliveries per year
• Proactive Milestone Monitoring
Same DayTransportation & SmartCourier™
Staging & Configuration
Strategic Inventory
Management
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Core Competencies
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Same DayTransportation & SmartCourier™
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• Scalable transportation services:
• 2 Hour stat deliveries • Ground direct drive• Cold chain• Dedicated drivers
• 24/7/365 delivery service operations
• Considerate drivers experienced in white glove and after-hours delivery
• Serving: home patients, healthcare institutions, and retail establishments
• Contingency drivers (trained in all delivery services)
• Over 500,000 specialty healthcare deliveries per year
• Live customer care all day/night, weekends and holidays
• Proactive milestone monitoring
Specialty Transportation
• Sameday air (NFO)• Next day air• SmartCourier™
• Low-cost field repair, replacement, installation and preventative maintenance service performed by technical couriers
• Effective in the replacement of medical devices
• Devices serviced, among others, include
• Nursing Carts• Pumps• Home Dialysis Units• IT Peripherals
• 24/7/365 operations
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SmartCourier™
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Canadian Service Centre Locations
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• Industry leading transportation management system
• Scalable and redundant hardware infrastructure
• Extensive B2B integration capabilities (EDI/XML/AS2)
• Ongoing technology investment
• Real-time GPS tracking and fleet visibility• New WMS system• RF based inventory control
• Smartphone equipped fleet facilitates real-time milestone updates
• Self-serve portal access (order management and inventory)
• Business intelligence reporting
• Monitored service exception board
Apple Express Technology
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Strategic Inventory Management
• On demand distribution of medical devices
• Released
• Unreleased
• Quarantined
• State-of-the-art WMS
• Reverse logistics
• 60 warehouse facilities Canada-wide
• Including a US-based operation
• 24/7/365 operation
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Strategic Inventory Management
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Staging & Configuration
Advanced Infrastructure Team• Server staging
(SAN/SAS integration, advanced networking, virtualization)
• Networking infrastructure(Routers, switches, firewalls, wireless components)
• Software and operating system configuration(Linux, SCO Unix, Windows)
End User Device Team• Point of sale
(PCs, scanners, scales, keyboards,)
• PCs, laptops and tablets
• Miscellaneous Components (CRU / FRU)(USBs, time clocks, printers, scan guns…)
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Emergency Support• Same day staging
• Afterhours staging (24/7)
• Expedited shipments (direct drive, NFO)
• 24/7 ISP staging capabilities
• Business continuity integration
Value Added Services• Reverse logistics
• Kitting
• DOA Management
• Reclamation
• Resale
Staging & Configuration Services
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Thank you for your interest!
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