anh dang jan ruecker james choi jarrett robbins sakshi sachdev shan moin group b1
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Performance Appraisals
Anh Dang
Jan Ruecker
James Choi
Jarrett Robbins
Sakshi Sachdev
Shan Moin
Group B1
What is Performance Appraisal It is the process of obtaining, analyzing
and recording information about the relative worth of an employee.
The focus of the P.A is measuring and improving the actual performance of the employee and also the future potential of the employee.
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Approaches
Traditional P.A methods- quantitative tools to rate employees and are oriented to numerical or scalar ratings
Collaborative approach - management-by-objectives, work planning and review, 360°appraisals, peer review, etc.
Approaches that fall in between the traditional numerical approach and collaborative techniques
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Benefits for the individual Gaining a better understanding of their role Understanding more clearly how and
where they fit in within the wider picture Improving understanding of their strengths
and weaknesses and developmental needs Identifying ways in which they can improve
performance Providing an opportunity to discuss and
clarify developmental and training needs
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Benefits to Managers/Team leadersOpportunities to hear and exchange views and opinions away
from the normal pressure of work Identify any potential difficulties or weaknesses An opportunity to- plan for and set objectives
for the next period Think about and clarify their own role Plan for achieving improved performance Motivate members of the team
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Benefits to the organisation A structured means of identifying and assessing
potential Up-to-date information regarding the
expectations and aspirations of employees Information on which to base decisions about
promotions and motivation An opportunity to review succession planning Information about training needs which can act
as a basis for developing training plans
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Negative Aspects
The team’s target becomes secondary Teamwork suffers from unfair appraisals Energy will get lost Cooperation becomes competition The overall company’s vision does not
play a significant role
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Negative Aspects
Monetary reward is not the best motivator
More losers than winners creates a negative atmosphere
Behaviour is according to the target People could act like they are
supposed to
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Discrepancies with leadership theory
“Leadership is the ability to unify
participants behind common goals and
maximise their potential for
contribution.”
(MBE Group B1)
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Discrepancies with leadership theory
“Leadership is the ability to unify
participants behind common goals
and maximise their potential for contribution.”
(MBE Group B1)
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Leadership theories elements
Leadership grid (Psychological Theory) Holding informal meetings (PT) Developing the individual (Adair) Building and maintaining a team (Adair) Achieving the task (Adair) Help, support & understand people (EFQM)
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Deming Evaluation of performance is a deadly disease
Point 8: Drive out fear
Point 9: Break Down the Barriers Between
Departments
Point 10: Eliminate Slogans, Exhortations and
Targets
Management should lead not supervise.
Focus on the outcome must be abolished in
favour of leadership
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Means to combat barriers
Re-Design the appraisal process to minimise negative dynamics.
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How Uncouple performance appraisal from
development appraisal Define specific performance & behavioural
objectives Disconnect the appraisal process from
rewards system. Recognise individual differences Communication Develop relationships Use of Self assessment in the formal appraisal
process.
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Conclusion
Performance Appraisal system has its place
Understanding its limitations to improve the system
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References Beer, M.,(1981) Performance appraisals dilemmas and
possibilities, Organizational Dynamics, Winter 1981. AMACOM, a division of American Management Associations.
Nicolls, Dr., (2005), Notes on Performance appraisals, Warwick Manufacturing Group, People in Organisations, course notes, [Feb. 2010].
Warwick University MBE Homepage [2011]: http://www2.warwick.ac.uk/fac/sci/wmg/ftmsc/modules/modulelist/le/
Deming, W. E. (1986) Out of the crisis Cambridge, Mass: MIT Murphy, T. & Margulies, J (2004). Performance Appraisals. ABA
Labor and Employment Law SectionEqual Employment Opportunity Committee..
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