ambassador orientation may 30, 2013 waterloo, iowa 10:30 am – 3:30 pm

Ambassador OrientationMay 30, 2013

Waterloo, Iowa10:30 am – 3:30 pm

Welcome!

• Introductions

– Name & Town/City

– Where do you work and what is your role?

– Why were you interested in becoming an ambassador?

Why are we here today?

• To become part of an outreach network

• Grassroots advocacy and information sharing

• YOU are the experts!

What do you know?Workforce Quiz

Workforce Quiz

1. The Direct Care Worker Advisory Council counted how many different job titles for direct care professionals?

A. 10B. 20C. 40

Workforce Quiz

2. Where do the majority of direct care professionals work?

A. Nursing HomesB. Home and Community Based SettingsC. Hospitals

Workforce Quiz

3. How much demand for DCPs is projected between 2008 and 2018?

A. 15,000 additional professionalsB. 8,000 additional professionalsC. 5,000 additional professionals

Workforce Quiz

4. True or False:

With an estimated 73,000 workers in 2012, DCPs are Iowa’s largest workforce.

Workforce Quiz

5. What was the estimated cost of turnover in the Iowa direct care workforce in 2012?

A. $ 75 MillionB. $ 143 MillionC. $ 193 Million

About the Direct Care Workforce Initiative

Overview of the Initiative• Legislative mandate

• Direct Care Worker Task Force, then Advisory Council

• Recommendations for standardized education and credentialing

• DCWI piloting recommendations

Who Is Involved?

Direct Care Worker Advisory Council

RecommendationsMarch 2012

Direct Care Professional Career Pathways

The Message

Audience -Who Are You Talking To?

• Peers – DCPs, employers

• Other organizations & companies in your area

• Legislators

Audience Continued…

• Public

• Media – newspaper, radio

• Who else?

Legislators• Legislators want to hear from their constituents

• Many hold regular forums in their home district

• Advocacy template on Wiki

• We will help you connect with your legislators

Message Varies

• Message may be a little different depending on audience

• What are the differences?

Main Messages

• Building a quality and stable workforce

• Ensuring quality care and support

• Professional recognition and paths to advance and

specialize

• Statewide standards and consistent training = cost

savings

• Flexibility and Portability

Message Mapping

Message Map

• Way to organize ideas

• Reference for conversations

• Tool for highlighting main points

Message Map

• Handouts

– DCPs

– Employers

Message Map Practice

• Break into two groups

• Pick someone to be the “presenter”

• Everyone else is the “audience”

– Is the audience DCPs or Employers

• Presenter walks through message map

• Audience can ask questions about Initiative

Report Out

• How did the presenter feel about the presentation?

• What questions did the audience have?

Ambassadors

Role of Ambassadors

• An outreach network – best representatives

• Grassroots advocacy

• Information Sharing

• On the ground, in your communities

• Resource and education

Ambassador Expectations

• Goal: at least one activity per month– More is great!

• Submit mileage/stipends

• Submit activity reports

Ambassador Expectations

Ambassadors are only asked to do what they are comfortable doing

We will support you

Ambassador Activities

• Roundtable discussions

• Lunch and learns

• Presentations

• Meetings with providers

• Meetings with

Legislators

• Emails or letters to

Legislators

• Letters to the Editor

• Newsletter or magazine

articles

Ambassador Activities

• We may call on you for an activity

• You can ask us to join you for activities

We Provide You With the Tools!

Tools and Resources

• Wiki: http://iowadirectcare.wikispaces.com/

– PowerPoint presentations– Outreach Toolkit Guide– Diagrams– E-Update Sign-up– Invitation to present– Cost of Turnover report

Other Resources

www.idph.state.ia.us/directcare

www.facebook.com/iowadirectcare

www.iowacaregivers.org

* Business cards *

Save the Date

Ambassador Webinars

• 2013 dates – All webinars at 3:30 PM

– June 11, 2013– July 9, 2013– August 13, 2013– September 10, 2013– October 8, 2013– November 12, 2013– December 10, 2013

Ambassador Webinars

• Same web address and call-in every monthhttps://www1.gotomeeting.com/join/962854569 1-800-444-2801, code 6592625

Action Plan

Action Plan

• Find action plan in folder

• Take a few minutes to write down some actions you can take in the next few months

• Report back to the group one activity you will do next month

Reimbursement & Reporting

Reporting & Reimbursement

• Stipend and mileage request form

– Stipends for people who aren’t able to do activities on work time

• Complete the Activity Reporting Form

– Even if you don’t need a stipend or mileage

– Helps us know what’s happening and how many people we are reaching

Congratulations, New Ambassadors!

Welcome to the Iowa Direct Care Workforce Initiative

Questions?

Indira BlazevicState Public Policy Group (SPPG)

iblazevic@sppg.com

Phone: 515-237-0324