allocating our houses
Post on 27-Apr-2022
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355 ToRmusK RoAd, CAsTLemiLK, gLAsgoW g45 0HfTel: 0141 634 8016 fax: 0141 634 9016
e-mail: info@ardenglen.org.uk
A Recognised Charity no. sC032542
ALLoCATingouR Houses
You have applied for housing with Ardenglen Housing Association.The purpose of this information leaflet is to:-
• Explain to you how your application is dealt with
• Let you check that the points which have been awarded are correct.
• Let you know how to complain if you feel that you have been dealt with unfairly.
What will happen when i apply for housing with Ardenglen?
• Inthemajorityoflets,theAssociationusesapointssystembasedonhousingneedtodeterminewhogetspriorityforhousing.
• AsmallnumberofletsaremadeeachyeartoexistingtenantsofArdenglenthatareallocatedpurelybylengthofapplication.Thesearecalled“AspirationalTransfers”
• Onceyourapplicationhasbeenreceiveditwillbeassessedtoseewhetheryouqualifyforanypoints,andifsohowmany.
• Thosewithmostpointshavemorechanceofbeingrehoused.Thosewithzeropointshaveverylittlechanceofbeingrehoused.
What happens if i get accepted on to the waiting list?
Thereareactually3waitinglistsanddependingonyourcircumstancesyouwillbeacceptedontooneoftheselists.
List1: TenantsofArdenglenHousingAssociation.
List2:WaitinglistapplicantswhoarenotArdenglentenants.
List3: Peoplenominatedbyotheragencies.
IfyouareacceptedontooneoftheliststheAssociationwillwritetoyoulettingyouknow:-
• Whichapartmentsizeyouqualifyfor
• Whichlistyouareon
• Thelevelofpointsthatyouhavebeenawarded
Does this mean I will be offered a house? How allocations are made.
TheAssociationcannotguaranteethatanofferwillbemadetoeveryoneonthewaitinglist.
Offersaremadetoapplicantsonall3waitinglistsaccordingtoaquota,whichisseteachyear.Thismeansthatapplicantsonallwaitinglistshaveachanceofbeingofferedahouse.
Does this mean I will be offered a house? How allocations are made.
Themainfactorswhichinfluenceoffersbeingmadeare:-
• Thenumberofpointsyouhavecomparedtootherpeopleonthelist.Usuallythepersonwiththemostpointsreceivestheoffer.Therearerareexceptionstothis.
• Thenumberofhousesthatbecomeavailabletolet.
• Thetypeofpropertyandareathatyouarepreparedtoaccept.Ifyouareonlypreparedtoacceptpropertyinhighdemandareasyoumayhavelongertowait.
How many offers will be made?
Thenumberofoffersyoureceiveisunlimited.Whereverpossible,wewilldiscusswithyoutheareasthatyouarewillingtoconsideracceptinganofferofhousingin.Fromtimetotimewemayletyouknowwherehousesforletbecomeavailableandinviteyoutohaveyourinterestnotedinsuchproperties
What happens if i do not get accepted for offers of housing?
Therearecertaincircumstanceswhereyourhousingapplicationmaybesuspendedfromreceivingoffersofhousing.Reasonsforthiswillincludeoutstandingtenancyrelateddebtorpreviousantisocialbehaviour.Inthesecircumstancesyouwillreceivealeafletgivingyoudetailsofthereasonforsuspensionandwhatyoushoulddotohaveitlifted.
How do you assess if my household is overcrowded?
Anyentitlementtoovercrowdingprioritywillbemadeonthebasisthateachhouseholdshouldhaveaccesstoalivingroomplus
•Onebedroomforcouples/partners•Onebedroomforsingleadults/parents•Onebedroomfortheonlychildinahousehold•Onebedroomforapersonover14yearsold•Ifyourhouseholdhasmorethanonechild; -Onebedroomfor2childrenofdifferentsexesaftertheoldest
childreaches10yearsold
How do you assess if my household is overcrowded?
-Onebedroomforchildrenofthesamesex,aftertheolderchild reaches14years(unlessthereisa10yearagegapinwhichcaseabedroomeach)
Thesearethenormalrulesweuse.Ifyouprefertobeconsideredforadifferenthousesizethanusual,youshouldletusknow.
PleasenotefromApril2013Ardenglen’spolicydiffersfromthesharingbedroomcriteriasetbytheGovernmentforthepurposesofassessinghousingbenefit.TenantswhoareassessedashavingmorebedroomsthannecessaryasperGovernmentruleswillbesubjecttoa14%(1extrabedroom)or25%reduction(2ormorebedrooms)inhousingbenefit.
Statement of Confi dentiality
Allinformationprovidedbyyouwillbetreatedintheutmostconfidencebystaffandwillnotbeforwardedtoathirdpartywithoutyourpriorwrittenconsent.
Review of Policy
Ardenglencloselymonitorallpoliciesandproceduresonaregularbasisinordertocontinuetoimprovetheserviceswhichweoffer.Anycomments,suggestionsorcomplaintmadebyapplicantswillbetakenintoconsiderationduringthenextAllocationReview.
How do i complain?
Wehopethatyouwillnothavecausetocomplain.However,ifyoudowishtomakeaformalcomplaint,thisshouldbedirectedinthefirstinstancetotheSeniorHousingOfficer.Shouldyouremaindissatisfied,theSeniorHousingOfficerwilldiscusstheAssociationComplaintsProcedurewithyouandwillbeavailabletoadviseandassistshouldyouwishtotakeyourcomplaintfurther.
Statement of Confi dentiality
Review of Policy
How do i complain?
1. IF YOU DO NOT HAVE SECURE ACCOMMODATION OF YOUR OWN
You can receive points at ONE of the levels shown below
You are threatened with homelessness- Youarethetenantofaprivatelandlordandyourlandlordhas
servedyouwithaNoticetoQuit. OR- Youareanowner-occupierandyourhouseisbeing
repossessedwithinthenext2months.OR- Youliveintied,armedforces,NASSorsupported
accommodationandhavebeentoldyoumustleavethiswithinthenext2months.
You do not have secure accommodation- Youarelivingintemporaryaccommodation(suchasa
hostel,caravan,bedandbreakfastorothertypeofshortstayaccommodation),butthereisnoimmediateneedforyoutoleaveOR
- Youdonothavesecureaccommodationandyoucannotreasonablycontinuetolivethere.Forexample,youlivewithyourpartnerorspouseandtherelationshiphaspermanentlybrokendown
Separate households coming together- Youandyourpartnercurrentlyliveapartinseparatehouses
whereyouarenotthehouseholders.Youwanttocometogethertoliveinthesamehouse.
You are living with family and need a permanent home of your own
- Youareliving“careof”anotherhousehold(forexample,withfriends,parents,partner’sparents,otherrelatives)
You have no fixed address
You do not have long-term secure accommodation- YouhaveaShortScottishSecureTenancy,OR- YouhaveaprivateleasebuthavenotreceivedaNoticeto
Quitfromyourlandlord
Type of Housing need poinTs
THe PoinTs sYsTem:
30
15
15
12
12
5
2. IF YOUR PRESENT ACCOMMODATION IS IN POOR CONDITION AND/OR IT DOES NOT HAVE BASIC FACILITIES
You can receive points at ONE of the levels shown below
ONE of the following statements applies to your present accommodation
TWO OR MORE of these statements apply to your present accommodation
• Statementsonpropertyconditionandfacilities- Youarethehouseholder,andthehousehasstructural
problems- Youarethehouseholder,andthehousehassevererisingor
penetratingdamporwaterpenetration- Therearenowindowsinaroomthatyouorapersonwhowill
bere-housedwithyousleepsin- Thepropertydoesnothavesatisfactorycentralheating- Thekitchendoesnothaveasinkwithasupplyofbothhot
andcoldwater- Thepropertydoesnothavesatisfactoryfacilitiesforthe
cookingoffood- Thereisnoinsidetoiletfortheexclusiveuseofthepeople
livinginthehouse- Thereisnofixedbathorshowerandwash-handbasin,with
hotandcoldwater- Thepropertyhasothersignificantdefectsnotcoveredinthe
listabove
Type of Housing need poinTs
10
15
3. IF YOU HAVE TO SHARE BASIC FACILITIES WITH OTHERS
You can receive points at ONE of the levels shown below
Ifyoushareanyofthefollowingfacilitieswithfamilyorfriends,orasalodger
Ifyoushareanyofthesefacilitiesinabedsitorhostel,orinaHouseinMultipleOccupation
• Facilitiessharedwithothers- Cookingfacilities,Toilet,Bathorshower,Livingarea/room
TYPe of Housing need PoinTs
4) IF YOUR PRESENT ACCOMMODATION IS OVERCROWDED, OR IF IT IS TOO BIG
You can receive points at ONE of the levels shown below
- 3ormoreextrabedrooms- 2extrabedrooms- 1extrabedroom- Youneed1ormoreextrabedroom,becauseyouhave
regularovernightaccesstochildrenwhodonotlivewithyoupermanently
- Youorsomeonewhowillbelivingwithyouispregnant,andthiswillresultinaneedforanextrabedroom
- Abedroomyouhaveistoosmallforthepeoplesharingit(e.g.twochildrensharingasmallsinglebedroom)
- Anynumberofextrabedroomsandyouliveina4apartmentorlarger.
OnlyArdenglentenantswhohavelivedintheirpresenthouseforatleastoneyearcanreceivethesepoints.Theaimistohelpusmakethebestuseofourhousesbyfreeinguplargerhousesthatareinhighdemand.
- Oneormoreextrabedroomsyoudon’tneed (tenantsofanysociallandlordcanreceivethese
points,iftheyarewillingtomovefromahousethatislargerthantheyneed)
You need
or
You have
6
10
251512
12
12
12
8 per bedroom
6 per surplus
bedroom
5. IF YOU NEED TO BE RE-HOUSED FOR HEALTH REASONS
To receive these points, you must complete the medical questions in the housing application form. You can receive points at ONE of the levels shown below.
One applicant needs to be re-housed for medical reasonsYou are housebound or an emergency caseForexample,youcannotleaveyourhouseatallorwithoutphysicalassistance;gettingupanddownstairsisimpossibletomanage;yourcurrenthouseisnotorcannotbeadaptedforyourneeds;oryoucannotreturntoyourpresentaccommodationifyouareleavinghospitaloranursinghomeYou have mobility problems or serious physical or mental health problems, and your current housing severely restricts your daily activities Forexample;gettingupanddownstairsisdifficulttomanage;oryouhavedifficultyleavingandenteringyourhousewithouthelpYou have other health or mobility problems that could be alleviated by more suitable housingForexample,asthmasaggravatedbyheatingtype;mentalhealthproblemsthatareadverselyaffectedbyyourpresenthousingconditions;mobilityproblemsthathavesomeimpactondailyactivityInallcaseswheremedicalpointsareawarded,weneedtobesatisfiedthatyouhaveadisabilityorarecognisedillnessormedicalconditionandthatre-housingwouldmakeapracticaldifferenceinhelpingtoalleviateormanagethecondition.Ifmorethanonepersoncoveredbytheapplicationneedstobere-housedformedicalreasons:
- 30,15,or5pointswillbeawardedasabove(basedonwhicheverpersonhasthegreatestneed)
- Anadditional5pointswillbeawardedtorecognisethesituationofthehouseholdasawhole
TYPe of Housing need PoinTs
30
15
5
5
10
6. IF YOU NEED TO BE RE-HOUSED DUE TO SERIOUS HARASSMENT
You can receive points at ONE of the levels shown below.
• Youormembersofyourfamilyareexperiencingveryseriousproblemsduetotheactionsofothersthataretargetedspecificallyatyou.Yourphysicalsafetyoryourhomeisatriskand/oryourabilitytocopewithdailylifehasbeenseriouslyaffectedasaresult.
• Youormembersofyourfamilyareexperiencingthesetypesofseriousproblems.Whileyoumaynotconsideryourselftobeinimmediatephysicaldanger,yourqualityoflifeisbeingadverselyaffectedbytheharassmentdirectedtowardsyou.
Wewillusethesepointstoaddressissuessuchascriminalharassment,domesticabuse,racialharassmentandothertypesofhatecrimes.Ifyoureceiveharassmentpoints,wewill:
- ProvideinformationaboutmakingahomelessapplicationtoGlasgowCityCouncilsincethiswillgenerallyprovideaquickerroutetore-housingforpeopleinthesetypesofemergencycircumstances.
- Keepintouchwithyou,sothatapplicationiskeptunderregularreview.
TYPe of Housing need PoinTs
40
20
7. YOU NEED TO MOVE TO GIVE OR RECEIVE ESSENTIAL SUPPORT
Youoramemberofyourfamilyneedstomovetotheareatogiveorreceiveessentialfamilysupport(wemayseekconfirmationfromsocialworkdepartmentorotherofficialagency)
8. YOU NEED TO BE RE-HOUSED FOR SOCIAL REASONS OR BECAUSE OF THE PARTICULAR NEEDS OF YOU OR A MEMBER OF YOUR HOUSEHOLD
You can receive points for ONE OR MORE of the needs shown below
Youhaveexperiencedproblemswithneighboursoveraperiodoftimeand/oryouaredissatisfiedwiththeareayoucurrentlylivein,andwishtobere-housedbecauseofthis
Youwanttomovetobeclosertoworkoracollege/trainingcourseyouareattending
YouhaveotherneedsnotdescribedinthePolicythatweagreearerelevanttoyourre-housingneeds
TYPe of Housing need PoinTs
5
5
5
HomeLess oR AbouT To be HomeLess
Needadvice?Needassistance?Needaccommodation?TheCommunityCaseworkServicescanhelp.Justcallusorvisityourlocaloffice.
FormoreinformationaboutHousinginGlasgowpleasevisittheGlasgowHousingOptionsGuideatwww.glasgow.gov.uk/housingoptions
Homeless Team Opening Hours08.45-16.45MondaytoThursday/08.45-15.55Friday
ContactsEast Casework Service33BurnmouthRd,G334STTel:01412766153
South East Casework Service187OldRutherglenRd,G334STTel:01412768201
South West Casework Service27BrockburnRoad,G525BGTel:01412766180
Greater Pollock Casework Service27BrockburnRd,G535BGTel:01412766182
West Casework Service20DunkennySquare,G158NBTel:01412873158
North Casework Service30MansionSt,G225SZTel:01412766169
Refugee Support Service180CentreStreet,G58EETel:01412871800
Prison Casework ServiceBarlinniePrison,G332QXTel:01417702123
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