alfresco community survey 2012 results
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Alfresco Community 2012Annual Survey Results
Community Edition Release Update
• I know we are past due• Actively working toward a release
before DevCon• Likely called 4.2.a• Want to help test? Nightly builds at:
http://dev.alfresco.com/downloads/nightly/dist/
Some headlines…
• 17.5% of responses collected in 2011;• 43% from Europe, 36% from North America;• 1 in 4 evaluating Alfresco compared to 1 in 3 last
year;• Over half were from high-tech, telco and
professional services;• 1 in 5 has been working with Alfresco 3 years or
more;• 40% have paid for subscriptions;• 47% have attended an Alfresco event in the past
12 months;• 59% of respondents have posted in the Forums,
compared to 43% the previous year.
ABOUT THE RESPONDENTS
What is your relationship to Alfresco?
Eval
uatin
g its
use
Custo
mer
—Te
chni
cal
Custo
mer
—Non
-Tec
hnica
l
Partn
er—
Tech
nica
l
Partn
er—
Non-T
echn
ical
Non-P
artn
er—
Tech
nica
l
Non-P
artn
er—
Non-T
echn
ical
Empl
oyee
—Te
chni
cal
Empl
oyee
—Non
-Tec
hnical
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
20112012
How long have you been working with Alfresco?
17.8%
9.3%
13.5%
38.6%
20.8%
0 – 3 Months
4 – 6 Months
7 – 11 Months
1 – 3 Years
3 Years or More
Where is your office located?
2% 10% 2%
43%
36%
7%Africa
Asia
Australasia
Europe
North America
South America
Select the industry that most closely matches the business you are in:
2%6%
7%
14%
6%
2%26%
5%
2%1%1%
26%1%
Construction/facilities
Media/entertainment/publishing
Education
Government/Public Sector
Financial Services and Insurance
Healthcare Provider
High Tech and Telecommunications
Manufacturing
Non-profit
Oil/Gas/Energy
Pharmaceutical
Professional Services
Retail
Which edition of Alfresco do you use primarily?
55.2%
0.8%
40.9%
3.1%
Alfresco Community
Alfresco Team
Alfresco Enterprise
Alfresco Cloud
EVENTS (NOT ONLINE)
Is there an Alfresco meetup or user group that meets regularly and is convenient to your location?
24.1%
35.7%
40.2%
Yes
Unsure
No
Very little change over last year
If you answered “Unsure” or “No” to the previous question, would you attend an Alfresco meetup or user group if one was available in your city?
Yes, definitely Probably would attend Not sure Probably would not attendNo, definitely not0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
50.00%
20112012
If there are any meetups, events, user groups, or conferences that are not Alfresco-specific that Alfresco should have a presence at, please provide a list here:
• Belgrade • Devoxx
• British Computer Society Jersey • eCom Geneva
• Casandra • FOSDEM
• CeBit • Greater Seattle Linux User Group
• Club Chaine Documentaire • Java User Groups
• Costa Rica Java User Group • Les journées de la GED
• Congrès des Archivistes du Québec • Linux Australia
• Denmark • NoSQL
• Documation • Portuguese Java User Group
• DocFlow Russia • TED Talks
• Ubuntu Meetup UAE
In the past year, I have attended
Local Meetup Lunch-and-learn Alfresco Devcon Americas Alfresco Devcon EMEA0%
5%
10%
15%
20%
25%
30%
35%
20112012
Alfresco DevCon 2012 is in Berlin (5-7 Nov) and in San Jose, California (13-15 Nov). Which are you planning to attend?
18.9%
10.4%
4.0%
66.7%
Berlin
San Jose
Both
Neither
Berlin, GermanyNovember 6 &
7
San Jose, CaliforniaNovember 14 & 15
http://devcon.alfresco.com
ALFRESCO.ORG
Alfresco keeps me up-to-date on what is happening in the Alfresco community:
Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
20112012
In thinking about how you stay informed about what’s happening in the Alfresco community, what tools do you typically use (select all that apply):
0%
20%
40%
60%63.3% 62.4%
57.8%
44.7%
21.5%
11.4%17.3%
30.0%
5.9% 7.2%
25.3%
7.2%
In the last year, please estimate how many posts you made in the Alfresco Forums:
None 1 – 3 4 – 6 7 – 10 More than 100.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
20112012
Compare this to actuals, just for fun
Thinking about your most recent experience in the Forums, which of the following best describes your experience:
Exce
eded
exp
ecta
tions
Exac
tly w
hat I
nee
ded
Som
ewha
t hel
pful
Respo
nse
not h
elpf
ul
Never
rece
ived
a re
spon
se
I hav
en't
used
the
foru
ms i
n th
e la
st y
ear
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
20112012
Also should compare this one to actuals w/r/t unanswered posts
How strongly do you agree or disagree with this statement: I feel welcome in the Alfresco forums:
Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
20112012
I primarily use the Alfresco wiki for (select all that apply):
I don
’t us
e th
e Alfr
esco
wiki
Produ
ct ro
adm
ap in
form
ation
Releas
e sc
hedu
le
Releas
e no
tes
Gener
al pr
oduc
t inf
orm
ation
Techn
ical r
efer
ence
Other
, non
-tech
nical
infor
mat
ion0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
7.5%
33.6%
22.0%
32.4%
55.2%
82.2%
10.0%
How strongly do you agree or disagree with this statement: I can find what I’m looking for in the Alfresco Wiki:
Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
20112012
What is the one thing you would change about the Wiki?
1) Keep up-to-date 22% 2) Version info 18% 3) Better search 10% 4) Better content and design 7% 5) Examples 7% 6) Tutorials/better help 7% 7) Likes it as is 6% 8) Roadmap 3% 9) Structure 3% 10) Input of Docs Team 2%
Regarding blogs.alfresco.com, I would like to read/hear an increased level of personal insight from:
Nobod
y - fi
ne a
s it i
s
Alfres
co S
enio
r Man
agem
ent
Alfres
co P
rodu
ct M
anag
ers
Alfres
co E
ngin
eers
Alfres
co P
artn
ers
Alfres
co C
omm
unity
Con
tribu
tors
0%
10%
20%
30%
40%
50%
60%
70%
20112012
COMMUNITY ENGAGEMENT
In the past year, what contributions have you personally made to the Alfresco Community:
Creat
ed a
foru
m to
pic
Respo
nded
to a
foru
m to
pic
Raise
d an
issu
e in
Jira
Contri
bute
d co
de v
ia Ji
ra
Edite
d th
e Alfr
esco
Wik
i
Post
ed a
n Alfr
esco
rela
ted
stat
us o
n so
cial
Wro
te a
n Alfr
esco
rela
ted
blog
Parti
cipa
ted
in a
n Alfr
esco
roun
dtab
le
Condu
cted
an
Alfres
co w
ebin
ar
Attend
ed a
n in
-per
son
Alfres
co e
vent
Gave
a pr
esen
tatio
n at
an
even
t
Publ
ished
a scr
eenc
ast o
n Alfr
esco
Contri
bute
d to
an
open
sour
ce p
roje
ct
Creat
ed a
new
ope
n so
urce
pro
ject
0%
10%
20%
30%
40%
50%
60%
20112012
Love this slide!
When I look for add-ons, integrations, and other open source projects…
Alfres
co A
dd-o
ns
Alfres
co Fo
rge
(Dep
reca
ted)
Bitbuc
ket
Googl
e Cod
e
Github
Sour
cefo
rge.
net
Alfres
co W
iki
Alfres
co Fo
rum
s
Blogs
list
ed o
n bl
ogs.a
lfres
co.co
m
Blogs
not
list
ed o
n bl
ogs.al
fresc
o.co
m
Alfres
co.co
m
Alfres
co ch
anne
l on
IRC
Alfres
co T
echn
ical D
iscus
sion
mai
ling
list
Ad ho
c sea
rch
engi
ne q
uery
0%
10%
20%
30%
40%
50%
60%
70%
80%
20112012
In the past year, I leveraged these types of contributions…
I hav
e ne
ver l
ever
aged
a com
mun
ity cod
e co
ntrib
utio
n
Lang
uage
Pac
ks
Shor
t cod
e sn
ippe
ts
Shar
e Das
hlet
s
Shar
e Th
emes
Other
Sha
re a
dd-o
ns/e
xten
sions
Busin
ess-
or I
ndus
try-s
pecifi
c Con
tent
Mod
els
Metad
ata
Extra
ctor
s/Tra
nsfo
rmer
s/Ren
ditio
ns
Entir
e So
lutio
ns/A
pplic
atio
ns
Devel
oper
Too
ls
Mobile
App
licat
ions
Inte
grat
ions
with
oth
er S
oftw
are/
Serv
ices
/Too
ls
Altern
ativ
e Clie
nt A
pplic
atio
ns
Busin
ess Pr
oces
s Defi
nitio
ns0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
20112012
If you answered “I have never leveraged a community code contribution” in the previous question, why is that?
Didn’
t hav
e th
e ne
ed
Didn’
t kno
w whe
re to
find
suc
h th
ings
Nothi
ng m
et re
quire
men
ts
Qualit
y no
t goo
d en
ough
Not a
ctiv
ely
mai
ntai
ned
Didn’
t wor
k with
my
rele
ase
of A
lfres
co
Licen
se w
as in
com
patib
le
Pref
er to
dev
elop
our
own
0%
10%
20%
30%
40%
50%
60%
70%
20112012
What types of code contributions are you interested in contributing to the community?
I don
’t wan
t to/
cann
ot m
ake
any
cont
ribs
Bug fi
xes
Lang
uage
Pac
ks
Shor
t cod
e sn
ippe
ts
Shar
e Das
hlet
s
Shar
e Th
emes
Other
Sha
re a
dd-o
ns/e
xten
sions
Busin
ess-
or I
ndus
try-s
pecifi
c Mod
els
Metad
ata
Extra
ctor
s/Tra
nsfo
rmer
s
Entir
e So
lutio
ns/A
pplic
atio
ns
Devel
oper
Too
ls
Mobile
App
licat
ions
Inte
grat
ions
with
oth
er S
yste
ms
Altern
ativ
e Clie
nt A
pplic
atio
ns
Busin
ess Pr
oces
s Defi
nitio
ns
Chang
es (n
ot e
xten
sions
) to
Alfres
co C
ore
Chang
es (n
ot e
xten
sions
) to
Alfres
co E
xplo
rer
Chang
es (n
ot e
xten
sions
) to
Alfres
co S
hare
0%
5%
10%
15%
20%
25%
30%
35%
40%
20112012
Dashlet Challenge 2012 Ends Tomorrow, BTW!
If you answered “I don’t want to/cannot make any code contributions” to the previous question, please select the reason why:
Do no
t own
the
code
Unsur
e of
inte
rest
No tim
e to
clea
nup
No tim
e to
mai
ntai
n
Do no
t see
ben
efit
No pl
ace
to h
ost
Uncle
ar a
bout
the
proc
ess
Lack
ski
lls0%
10%
20%
30%
40%
50%
60%
20112012
If you could only pick one thing that would make the Alfresco community a more vibrant and valuable place for all stakeholders, what would it be?
Likes
it a
s is
Mee
tups
/eve
nts
Bette
r doc
umen
tatio
n
Bette
r sup
port
Does
not k
now
Nonse
nse
Mor
e co
llabo
ratio
nOth
er
Traini
ng
Ease
of u
se
Engine
er in
volve
men
t/sup
port
Rewar
ds s
chem
e/sim
ilar
Roadm
ap a
nd re
lease
sch
edule
Add-o
ns in
fo
Brand
ing/m
arke
ting
Inco
rpor
ate
feed
back
Inte
grat
ion
Keep
up-to
-dat
e
Mor
e ce
ntra
lized
Mor
e ex
pert
blogs
/arti
cles
Videos
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
THANKS!
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