alcatel lucent eterprise solution bakrie brother
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Alcatel-Lucent
Enterprise IP Communication Solutions
All Rights Reserved © Alcatel-Lucent 2007, #####
Agenda
1. Introduction : Alcatel-Lucent OmniPCX Enterprise
2. Type of handset
3. OmniPCX Enterprise Features
4. OmniPCX Enterprise Application
5. Proposed Solution
Introduction
Alcatel-Lucent OmniPCX Enterprise
All Rights Reserved © Alcatel-Lucent 2007, #####
Architecture
Com Server
Media Gateway
PSTN
Media Gateway
PublicNetwork
NetworkInfrastructure
Back-upCom
Server
IP phone
Analog Phone
FAX
SIPPhone
Digital Phone
3rd partyPABX
Management Console
ApplicationServer
IP SoftphoneDECT
AP
All Rights Reserved © Alcatel-Lucent 2007, #####
Alcatel-lucent OmniPCX Enterprise
Hardening Linux Operating system Scalable from 10 up to 100,000 user High Reliability High Availability option SIP & H.323 Support Intelligent networking for Multi-site configuration feature-rich and practical communication
services : More than 500 features are available
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Hardware platforms Chassis Based HW :
optimized in cost for over 250 lines,
rich range of features,
ideal for centralized large configuration
legacy cabling.
Powered by 48 Vdc Rectifier
19” Rack-mount ( 12 RU )
IP Appliance Servers
Communication Server in Industrial Appliance Servers
TerminalTerminalss
IP Phone
IP Softphone
Digital
WiFi PhoneDECT
SIP/H323
Analog
Fax
ExtensionType
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Topology
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Reliability
A platform designed to support mission critical applications
LAN
High resiliency• 99.999% uptime• Data base mirroring, permanent
update • Switch over between
communication engines w/o communication cut off
• Easy to remotely download a new SW release or prepare a modification without interrupting communications
Spatial mirroring over the LAN
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IP WAN
HQ ISDNPSTN Branch
Small Branch
Very Small Branch
H323 terminal/SIP Terminal
Media Gateway
IP Reflexes
Intelligent Networking
IP Telephony
Fiber
– according to customer requirements– Sensitive to ROI issues– Moving to IP at your own pace– Migration ready
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PSTNISDN IP LAN/WAN
network
Remote shelve
Media gateway
Media gateway
TDMnetwork
Hybrid architecturepocket of convergence
One platform for a variety of profiles
Customer profiles Profiling according to customer requirements
Protect Investment
Moving to IP at your own pace
Migration ready
PSTNISDN
Remote shelf
TDMnetwork
Traditional voice architecture
IP LAN/WAN network
PSTNISDN
Appliance server
Media gateways
IP centric architecture
Edge Switch
Access Switch
Traditional Telephony Hybrid Environment Pure IP Telephony
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LegacyLegacyPABX PABX
Q-SIG
DPNSSAnalog Tie lines E&M
OmniPCX Enterprise : Interoperability with Legacy PBX
Interoperability with non OmniPCX Enterprise PABX
IP : SIP, H323
Digital : QSIG, DPNSS
Analog : E&M, FXS/FXO
H323OmniPCXEnterprise
Media Gateway
SIP
FXO/FXS
Handset Option
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1x20 character display 2 directions navigatorDirect access to repertoryHandsFree (on 4018)Mute keyRedial keyDirect access to maibox6 programmable keys2 ethernet ports (4018 only)
3- Smith Kevin
Alcatel OmniDesktop : 4008/4018
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Adjustable graphical B&W display (64 x 128 pixels - 70 X 38 mm)
6 soft keys
Alphabetic keyboard
4 directions navigator
HandsFree
Mute key
Redial key
Direct access to maibox
Programmable keys (up to 70)
Headset plug
2 ethernet ports
XML openess
Alcatel OmniDesktop : 4028
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• Adjustable graphical 4 levels grey display
• 10 soft keys• Alphabetic keyboard• 4 directions navigator• HandsFree• Mute key• Redial key• Direct access to maibox• Programmable keys (up to 70)• Headset plug• 2 ethernet ports• XML openess
Alcatel OmniDesktop : 4038
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Adjustable graphical colour display 240 x 320 pixels (¼ VGA) 73,5x55,6 mm - 4096 colours
10 soft keys
Alphabetic keyboard
4 directions navigator
HandsFree
Mute key, Redial key
Direct access to maibox
Programmable keys (up to 70)
Headset plug
Bluetooth connectivity
2 ethernet ports
XML openess
Alcatel OmniDesktop : 4068
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Accessories
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Alcatel-Lucent OmniTouch 4125 Compact Conferencing Module adds
• high quality, easy-to-use audio conferencing
capabilities to Alcatel-Lucent IP Phone
• Plug and play audio conferencing
• Easy to connect – plugs into headset jack of
Alcatel-Lucent IP Phone
• Easy to use - no configuration required
• Uses existing phone line
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Alcatel-Lucent OmniTouch 4135 IP Conference Phone
• SIP connectivity enables connection to the Alcatel-Lucent OmniPCX™
• Enterprise Communication Server
• Support for power over Ethernet (PoE)
• Call recording function on SD memory card enables meetings and file notes to be saved and transferred to acomputer
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IP Touch characteristics:
Connected to the LAN Voice compression standards: G711, G723.1, G729a IP Touch power supply- External power supply using an AC/DC power supply- Powered through the Ethernet cabling according to the
802.3af standard Static or dynamic IP addressing- Built-in DHCP client- Integrated (Com Server) or external DHCP server Quality of Service: Integrated Ethernet switch with QoS management
- TOS / diffserv- 802.1 p/q- QoS tickets
Support of XML Services
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IP Desktop Softphone
Two emulation skins : complete or mini
IP Touch 4068 emulation : same services including XML applications
Call by name and dialing are performed via PC key board
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IP Touch terminal
OmniPCX Enterprise
XML API server(including PRS)
XML IP Touch application
Internet/IntranetInternet/Intranet
Business Application server
XML allows external applications to be integrated into our IP Touch terminalsXML allows external applications to be integrated into our IP Touch terminals
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IP Touch Caller Display
IP Touch Doorcam
IP Touch Alarm BroadcastDisplay a fire alarm message with a map of the nearest exits
IPTouch Broadcast Messenger
Windows or Linux Server
Administrationconsole
Web browser
Alcatel OmniVista 4760 directory
Alcatel XML API Framework
My IPTouchXML
IPTouch Service
Web Service
IP TouchMessenger Adjust the heating and light in room
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Full integration with OmniPCX Enterprise : Scalable and cost effective
On-site voice mobility ( DECT and Voice over wireless LAN ) Hand-over, roaming High level of voice quality High level of PABX
features AP
DECT Phone DECT Base Station
Fixed Mobile Convergence : Cellular Extension
Dual Mode Phone On-site: Voice over WLAN Off-site: Cellular Extension
VoWLAN PhoneAccess point
Mobility
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Attendant solutions : 4059 IP
•The 4059 Attendant Application and IP Desktop Softphone “4068”, which includes:
1. a standard PC running the IP Attendant Application with a Busy Lamp Field (BLF) option
2. an ergonomic telephony keyboard with LEDs, shortcut keys, and USB connection
3. the IP Desktop Softphone emulating an IP Touch 4068 Phone for voice
(BLF option)ABC A Protocol
Voice
4059 application
IP desktop softphone
USB link
4059 USB Keyboard
OmniPCX Enterprise Features
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Available Feature
All Rights Reserved © Alcatel-Lucent 2007, #####
Call by Name
Call by typing name or first name or initials on a set equipped with an alphabetical keypad
Contact information stored on the OmniPCX Enterprise directory or any other LDAP directory
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Text Messaging
Users of an Alcatel-Lucent phone equipped with an alphabetical keypad can send and receive
text messages to and from a fellow employee or group of employees (e.g., an urgent callback
request or meeting reminder message sent to all participants).
Note: The maximum length of the messages exchanged over a private network is 128 characters.
This service, integrated in the OmniPCX Enterprise, is not an SMS transmission service.
Sending or receiving SMSs on an Alcatel-Lucent 8 Series phone is possible by integrating, via an
XML interface, an application produced by an Alcatel-Lucent partner.
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Voice guide
Voice guides indicate how to use the OmniPCX Enterprise solution services: they guide users step-by-step and facilitate the operation of various functions.
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ARS
The ARS (Automatic Route Selection) service determines the cheapest routing for your calls in a multi-carrier environment.
Regardless of the access mode (direct or indirect), type of connection (analog or digital) and the type of telephones used, the ARS service selects the most cost-effective route according to the time periods (day of the week, time of day, etc.) A solution of this type can take full advantage of the low-cost offers of the different telecom carriers.
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Manager/Assistant
Offers managers and their assistant(s) advanced services such as call filtering,
discreet listen-in, text messaging, absence management, etc.
Filtering: e.g., filter all the calls; filter all the calls except those in a predefined list; filter outside calls only . If a manager has several assistants, the manager can apply a specific scenario to each one. Discreet listen-in: manager monitor a conversation between his assistant and a caller (on a screened line). In this case, the manager's microphone is deactivated and the assistant is informed by a message displayed on the screen. The manager can take the call at any time.
Text messaging with immediate display: An assistant can send a short text message to a manager whose line is busy. For example, the manager can be informed of a person’s arrival for his or her next meeting. The message is displayed directly on the manager's screen without any intervention by the manager.
Absence notification: With this feature, an assistant has a specific key to indicate his/her presence or absence to the manager(s).
Speed dial number: Even when the "forwarding" mode is activated, the assistant can reach the manager by dialing a speed dial number.
OmniPCX Enterprise Application
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Integrated Voice Mail : OmniMessage 4645
• A tool for storing voice and from internal or external callers.
• Integrated into the CPU / Dedicated CPU
• Available for all user
• Possibility to send Voice mail to Email
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management platform for single sites or networks
Modular suite of integrated applications
Client-server architecture, remote access
• Configuration
• Directory• Alarms
• Accounting• Performance
OmniVista 4760 Network Management System
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Large Contact Center
OmniGenesys Contact Center Solutions
Dynamic contact center Real-time optimization
VxML voice portal leadership First with SIP and multi-modal
RSI with OmniPCX Enterprise Best integration to lower TCO Scalability OXE as SIP gateway
Embedded Call Center
OmniTouch CC Standard Edition
Sklill based routing CC IVR (TTS, ASR)
Midsize Contact Center
OmniTouch CC Premium Edition
Email Alliance with Microsoft
CRM Dynamics R3.0
Contact Center
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Innovative user experience
Ad
aptive
to you
r nee
ds
Consistent User Interface
My Instant Communicator: the enterprise real-time communications pillar
One Number Services
Telephony Services
Messaging Services
Teamwork Services
Unified Communication
Proposed Solution
for
Bakrie Brother
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Proposed Capacity
Alcatel-Lucent OmniPCX Enterprise
1.Crystal ACT28 Media Gateway ( rack mounted )
2.IBM Appliance Server
3.200 Analog Users
4.95 IP Phone users
5.3 4059 IP Attendant + Softphone + USB Headset
6.2 Greeting Assistant 4068 + 40 key add-on Module
7.32 SIP Network Link
8.Automated Attendant
9.Redundant Rectifier module
10.Cable from PABX to MDF
11.Billing system software
24 Months
Hardware
Warranty
Thank You
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