a managed, cost effective ict environment for schools

A managed, cost effective ICT environment for schools...School Technology Architecture and Resources

Cloud Computing Online Spaces

Blogs

WikisLearning through gaming

Ultra Mobile PC’s1-1 Devices Video Conferencing

Video Streaming in the Classroom

Interactive Whiteboards

Learning Content Management Systems

Blackberries

Podcasting

iPhoneUltranet

Learning Material Sharing

Cross School Collaboration

Open Learning Spaces

Instant MessagingGreen Screen Technology

Innovative ICT in schools....

Cloud Computing Technologies Available Today

Today, ICT in Victorian schools is...

• Becoming mobile

• Converging on the cloud

• Becoming more affordable

As these trends continue, ICT devices could be on school booklists in the next 1-3 years.

Today's challenges in supporting ICT in the classroom environment• Increased use and reliance on ICT.

• Increased computer-student ratio (1:5 – 1:2 – 1:1 – 2:1).

• Increased demand for services.

• Increased expectation of wireless technology.

• At this stage – no major change to our ICT support systems

The challenges of ICT from a school perspective..

In the left corner – innovation, eLearning, new e-curriculum delivery models

In the right corner – support, management, maintenance, $$$

Efficiency?

1600 different school curric network solutions

= little/no economy of scale in technical solutions

= potential for overworked technicians

= an inefficient system for future ICT service delivery

Purpose of eduSTAR

Develop, pilot and measure the benefit of technology based models for the implementation of a managed, cost effective ICT environment in schools.

Implemented in a sample of 10 schools by August 2009

Business Requirements

Enable

Provide

Enhance

Architecture Framework

Managed Operating

Environment

eduSTAR Lite Progress to date – The first steps towards a MOE• eduSTAR for Mobile Devices

– Teacher R61 (all models)– Teacher R500– NetBooks (Acer AspireOne and Lenovo S9/S10)

• 25 standard applications (Office, Encarta etc.)

• Setup and configuration tool

• Self restore

• Build MOE

Mobile Device Configuration Tool

Ready, easy access to my files

Share my work with

others

Ready, easy access

to applications

and research material

What do our schools want?

Collaborate with others inside and outside my

school

Managed Operating Environment

Other applications

DEECD Central Office

School

eduSTAR v1School Level Management

Environment

eduSTAR v1Enterprise Level

Management Environment

School ICT Progression Strategy Phase 2

• Central Software Distribution

• Results

• Inventory

• Reporting (Central and School Level)

Managed Operating Environment

School Perspective

OS

Core Apps

Patches

Anti Virus

Policies

Accounts

Web Apps

OCS

EduMail

Technology Base

Today's Demonstration of a School ICT Environment

Standardise• Start Menu

• Favourites (Users can additionally add their own)

• User Experience (Log-on, log-off, web browser, 25 core apps)

• Desktop

• Single Sign On

Manage• OS Deployment (Unified approach to desktop deployment)

• Application Installation and Inventory (State-wide and school level distribution)

• Application Virtualisation

• PC rollouts (deployment and inventory)

• Patching

Monitor• Server Health Status (Up/Down, % Free Disk, CPU

utilisation etc.)

• Email warnings and incidents to TSSP Technicians

• Software Inventory (how many schools are using inspiration?)

• Asset intelligence.

Empower• School ICT Support Staff to:

– Add school software– Change passwords– Customise school settings

• All users– Self service password reset– Self restore machines

Demonstrations• School computer – Student / Staff Experience (XP and

Vista)– Log-on– Drives– My Docs– Apps

• Teacher – Student password reset• School technician – Console• School technician – Application rollout (QuickVic)• School technician – DER Machine Rollout• Central office – Software and Hardware inventory

Next Steps• KPMG – Benchmark schools prior to eduSTAR MOE

• Install eduSTAR MOE on curric, rebuild network.

• Leave in place for Apr, May, ½ June

• KPMG – Perform after benchmark in late June, early July.

• Cost benefit analysis Business Case for further implementation

The Config Manager Console

Computer Management

Collections – a config manager term for “group of computers or users”

Software Distribution (Packages and Advertisements)

Target software or OS deployment to a collection

OS Deployment

Other features that we will explore• Software updates

• Software metering

• Asset Intelligence and Inventory

• Reporting