7 habits of highly effective people

HL 7 HabitsBy Stephen R. Covey

HL 7 Habits

EFFECTIVE HABITSEFFECTIVE HABITS

Knowledge-What to, Why toKnowledge-What to, Why to

Skills-How toSkills-How to

Desire-Want toDesire-Want to

HL 7 Habits

HL 7 Habits

Character and PersonalityCharacter and Personality

Personality

Character

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Character & CompetenceCharacter & Competence

Character Competence

Trustworthiness

Trust

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Four Levels of LeadershipFour Levels of Leadership

Personal-Trustworthiness

Interpersonal-Trust

Managerial-Empowerment

Organizational-Alignment

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Principles & ValuesPrinciples & ValuesPrinciples

Values

The worth or priority we place on people, things, ideas or principles

Natural Laws or fundamental truths

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PARADIGM PARADIGM

It’s the way we see the world-not It’s the way we see the world-not in terms of visual sense of sight, in terms of visual sense of sight, but in terms of perceiving, but in terms of perceiving, understanding, interpreting. understanding, interpreting.

HL 7 Habits

Emotional Bank AccountEmotional Bank Account

Deposits Withdrawals

Kindness & Courtesy Unkindness & Discourtesy

Keeping Promises Breaking Promises

Honoring Expectations Violating Expectations

Loyalty to the Absent Duplicity

Making Apologies Pride, Arrogance

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MATURITY CONTINUUMMATURITY CONTINUUM

Dependence - YouDependence - You

Independence - I-Private VictoryIndependence - I-Private Victory

Interdependence-We- Public Interdependence-We- Public VictoryVictory

HL 7 Habits

Seek First to understand … Then to be understood

Synergize

ThinkWin/Win

Put first Think first

BeProactive

Begin withthe End in Mind

INTERDEPENDENCE

INDEPENDENCE

DEPENDENCE

7 S

harp

en th

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w

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BE PROACTIVEBE PROACTIVE

The Habit of Personal VisionThe Habit of Personal Vision

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BE PROACTIVEBE PROACTIVE

An Underlying PrincipleAn Underlying Principle

Individuals are responsible for their Individuals are responsible for their own choices and have freedom to own choices and have freedom to choosechoose

HL 7 Habits

BE PROACTIVEBE PROACTIVE

Key ParadigmsKey Paradigms

“ “I am responsible for my behavior I am responsible for my behavior and the choices I make in life.”and the choices I make in life.”

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StimulusFreedomFreedom

totoChooseChoose

Response

SelfAwareness

Imagination

IndependentWill

Conscience

Reactive ModelProactive Model

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THOUGHTSTHOUGHTS

WORDSWORDS

ACTIONSACTIONS

HABITSHABITS

CHARACTERCHARACTER

DESTINYDESTINY

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CIRCLE OFCIRCLE OFCONCERNCONCERN

CIRCLE OFCIRCLE OFINFLUENCEINFLUENCE

HL 7 Habits

CIRCLE OFCIRCLE OFINFLUENCEINFLUENCE

CIRCLE OFCIRCLE OF

CONCERNCONCERNProactive Focus

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BEGIN WITH THE BEGIN WITH THE END IN MIND END IN MIND

The Habit of The Habit of Personal LeadershipPersonal Leadership

HL 7 Habits

Begin with the End in MindBegin with the End in Mind

An Underlying PrincipleAn Underlying Principle

Mental creation precedes physical Mental creation precedes physical creationcreation

HL 7 Habits

Begin with the End in MindBegin with the End in Mind

Key ParadigmsKey Paradigms

“ “I can choose my own future and I can choose my own future and create a vision for it.”create a vision for it.”

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CENTREWisdom

Security

Power

Guidance

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Alternative Center

•Spouse Centeredness

•Family Centeredness

•Money Centeredness

•Work Centeredness

•Possession Centeredness

•Pleasure Centeredness

•Friend / Enemy centeredness

•Self centeredness

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Principle CenterPrinciple Center

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Personal Mission StatementPersonal Mission Statement

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PUT FIRST THING FIRSTPUT FIRST THING FIRST

The Habit ofThe Habit ofPersonal ManagementPersonal Management

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First Thing FirstFirst Thing First

An Underlying PrincipleAn Underlying Principle

Effectiveness requires balancing Effectiveness requires balancing important relationships, roles important relationships, roles

and activitiesand activities

HL 7 Habits

First Thing FirstFirst Thing First

Key ParadigmsKey Paradigms

“ “I will focus on importance instead I will focus on importance instead of urgency.”of urgency.”

HL 7 Habits

Habit1-You are the creatorHabit1-You are the creator

Habit2-Mental CreationHabit2-Mental Creation

Habit3-Physical CreationHabit3-Physical Creation

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The Time Management MatrixThe Time Management Matrix

Not Urgent

I ACTIVITIESI ACTIVITIES

CrisesCrises

Pressing problemsPressing problems

Deadline-driven projectsDeadline-driven projects

II. ACTIVITIES:II. ACTIVITIES:

Prevention, PC activitiesPrevention, PC activities

Relationship buildingRelationship building

Recognizing new opportunitiesRecognizing new opportunities

Planning, recreationPlanning, recreation

III. ACTIVITIESIII. ACTIVITIES

Interruptions, some calls, Interruptions, some calls, Some mail, some reports, Some mail, some reports, Some meetings, Proximate, Some meetings, Proximate, pressing matters, Popular pressing matters, Popular activitiesactivities

IV. ACTIVITIESIV. ACTIVITIES

Trivia, busy work Some mail Trivia, busy work Some mail Some phone callsSome phone calls

Time wastersTime wasters

pleasant activitiespleasant activities

Not Important

Important

Urgent

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InterdependenceInterdependence

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THINK WIN - WINTHINK WIN - WIN

The Habit ofThe Habit ofInterpersonal LeadershipInterpersonal Leadership

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Think Win-WinThink Win-Win

An Underlying PrincipleAn Underlying Principle

Effective, long term relationships Effective, long term relationships require mutual benefit.require mutual benefit.

HL 7 Habits

Think Win-WinThink Win-Win

Key ParadigmsKey Paradigms

“ “I get better results in my I get better results in my relationships by cooperating relationships by cooperating interdependently than by competing interdependently than by competing independently.”independently.”

HL 7 Habits

Human InteractionsHuman Interactions

Win - WinWin - Win

Win - LoseWin - Lose

Lose - WinLose - Win

Lose - LoseLose - Lose

WinWin

Win - Win or No dealWin - Win or No deal

HL 7 Habits

• Supportive Systems (4) and Processes (5)

1

Win/WinCharacter

2

Win /Win Relationships

3

Win / WinAgreement

Win-Win Dimensions

Next

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Dimensions of Win-WinDimensions of Win-Win

CharacterCharacter

• IntegrityIntegrity

• Abundance MentalityAbundance Mentality

• MaturityMaturity

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cons

ider

atio

nco

nsid

erat

ion

Lose/WinLose/Win Win/WinWin/Win

Win/LoseWin/LoseLose/LoseLose/Lose

Courage

Low

--

----

> H

igh

Low

- -

- -- -

> H

igh

Low ----------> High Back

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Five Dimensions of Win-Win Five Dimensions of Win-Win Contnd..Contnd..• RelationshipRelationship

• AgreementsAgreementsDesired ResultsDesired ResultsGuidelinesGuidelinesResourcesResourcesAccountabilityAccountabilityConsequencesConsequences

HL 7 Habits

Five Dimensions of Win-Win Five Dimensions of Win-Win Contnd..Contnd..

• SystemsSystems

• ProcessesProcesses

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Seek First To Understand, Seek First To Understand, Then To Be UnderstoodThen To Be Understood

The Habit of The Habit of Empathic CommunicationEmpathic Communication

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EmpathyEmpathy

An Underlying PrincipleAn Underlying Principle

Diagnosis must precede prescriptionDiagnosis must precede prescription

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EmpathyEmpathy

Key ParadigmsKey Paradigms

“ “If I listen first to understand, If I listen first to understand, then I will be better then I will be better understood.”understood.”

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CommunicationCommunication

ReadingReading

WritingWriting

SpeakingSpeaking

ListeningListening

ThinkingThinking

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ListeningListening

IgnoringIgnoring

PretendingPretending

Selective ListeningSelective Listening

Attentive ListeningAttentive Listening

Empathic ListeningEmpathic Listening

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SYNERGIZESYNERGIZE

The habit ofThe habit ofCreative CooperationCreative Cooperation

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SynergizeSynergize

An Underlying PrincipleAn Underlying Principle

The whole is greater than the sum The whole is greater than the sum of its partsof its parts

HL 7 Habits

SynergizeSynergize

Key ParadigmsKey Paradigms

“ “I value the differences in others I value the differences in others and seek the Third Alternative which and seek the Third Alternative which produces better long term results.”produces better long term results.”

HL 7 Habits

LEVELS OF COMMUNICATION

Defective (Win/ Lose or Lose / Win)

Respectful (Compromise)

Synergistic (Win / Win)

COOPERATION

HighLow

Low

TRUST

High

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Sharpen The SawSharpen The Saw

The Habit of RenewalThe Habit of Renewal

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RenewalRenewal

An Underlying PrincipleAn Underlying Principle

Production (results) requires Production (results) requires development of production development of production capability (resources).capability (resources).

HL 7 Habits

RenewalRenewal

Key ParadigmsKey Paradigms

“ “I will increase my effectiveness I will increase my effectiveness through personal renewal in each of through personal renewal in each of the four dimensions of my life.”the four dimensions of my life.”

HL 7 Habits

Four Dimensions of RenewalFour Dimensions of Renewal

PhysicalPhysical

SpiritualSpiritual

MentalMental

Social/ EmotionalSocial/ Emotional

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90/10 Principle

HL 7 HabitsBy Stephen R. Covey