6 ways hospitals can improve performance and experiences

6 WAYS HOSPITALS CAN IMPROVE PERFORMANCE AND EXPERIENCES

Hospitals are being driven to improve performance and the patient experience because our society is shifting into a large, more

health-conscious population. With that being said, check out this reference guide to see 6 ways hospitals can change for beneficial

results!

1. STAFF COMMUNICATION & TEAM STRUCTURE Reorganizing staff

management and team structure can benefit employees and patients. Hospitals should create an even playing field for better teamwork so those in other positions don’t feel undermined.

2. ADEQUATELY STAFF & SCHEDULE Constantly having an

adequate amount of staff on the floor can better treat patients and lessen ER wait times. This also involves scheduling more personnel during peak periods like holidays and weekends.

3. RENOVATIONS

Updating and renovating a hospital can positively increase the patients’ experience and make the overall work environment more comfortable. Enhancements include things for family and friends of patients which can be free WIFI, coffee carts, lounges, etc.

4. ENVIRONMENTALLY FRIENDLY Implementing changes

that involve green initiatives like eforms (electronic forms), LED or CFL lightbulbs and energy-efficient HVAC systems can reduce costs and decrease the impact on the environment.

5. FOLLOW-UP CALLS

When a patient is discharged from the hospital, a follow-up call should occur a short time after they leave. This will leave the patient with a satisfying feeling and promote post-discharge care instructions, should they apply.

6. AUTOMATED WORKFLOW

Hospital automation software can further increase work efficiencies by eliminating mundane tasks to free up staff to conduct work elsewhere that is more beneficial to patient care.

BENEFITS

Some of the improvements don’t require much work and can make a significant difference in the way a hospital operates from reducing costs to increasing patient satisfaction.