6 tools for productive remote working for banking sector

6 tools for Productive Remote Working for

Banking Sector

“⊳ All the banks have taken resort to the tools

(as mentioned below). These tools, as

provided by a renowned service-provider,

are proving to be extremely beneficial to

the bankers.

3

1.IVR

Interactive Voice Response is an

automated telephonic provision that

helps in contactless contacts of the

recipient with the bank representative.

Yes, you read it right. With this tool,

the client’s information is recorded and

filtered through calls to the executive.

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2.Voice Broadcasting

This tool helped delivering a pre-

recorded voice message to be

circulated to all the customers of the

bank. Besides saving the time of

calling up each customer individually,

the task of conveying important

information to many at one time.

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3.Bulk SMS

You all are familiar with this service

since the banks provide some basic

and essential information through a

single SMS. Every month, banks

send messages to all the account

holders of a particular bank.

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4.Toll-Free number

The customers have the privilege to

dial a toll-free number in case of any

doubts. As no charges are levied for

calling the numbers; the customers

can take their time to get their queries

answered.

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5.Cloud Call Center

This software has made the lives of the

bankers easier. The security offered to

store all calls and data is guaranteed.

This customer service operation has a

variety of elements that have brought

banking to the doorsteps.

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6.Automated Dialer

As the name suggests, it is an

automatic dialing service which

operates through an electronic device

or software. The best use of it is that

the banker can choose it to convey an

automated message through a phone

call

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Contact Us

Email: - info@go2market.in

Phone No:- +91 8595 08 08 08

Website:- https://www.go2market.in/6-tools-for-

productive-remote-working-for-banking-sector/

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Thank You

Tags

Go2market, go2marketindia, ivr, voice

broadcasting, bulk sms, toll-free number, cloud

call center, automated dialer, automatic dialing

service, toll free number service, bulk sms

service, voice message, interactive voice

response, remote working