510 group project presentation
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TEAM 2Becca Baker, Casey Fox, Mary Rayme, Pamela Wiggins 2
PURPOSEEvaluation of Reference Answering Services
Which is the best reference? And why?
Q&A, CHAT, F2F, DATABASE, INTERNET ?
QUESTION ONE[CLOSED-ENDED]
When was Lincoln assassinated?
1
Pros
Question 1When was Lincoln assassinated?(April 15, 1865 at Ford’s Theatre in Washington D.C.
by John Wilkes Booth of Maryland.)
fast easy anonymous social entertaining
Cons slow not cited sloppy inaccuracies
Q&A?
Pros
Question 1When was Lincoln assassinated? ?Information found by librarian in Webster’s Biographical Dictionary (1995). Also found in the World Book Encyclopedia.
fast well-negotiated authoritative cited professional
Cons travel to library parking have to get
dressedto go out in public
f2f[ face-to-face ]
(Even Lincoln had bad hair days!)
InternetPros
Question 1When was Lincoln assassinated?
?(April 15, 1865 at Ford’s Theatre in Washington D.C.
by John Wilkes Booth of Maryland.)
Cons slow may not be
cited inaccuracies
fast easy anonymous social entertaining
databasePros
Question 1When was Lincoln assassinated?
?(April 15, 1865 at Ford’s Theatre in Washington D.C.
by John Wilkes Booth of Maryland.)
Cons cumbersome visually unappealing not really fast or
accessible for ready reference
authoritative accurate scholarly
chatPros
Question 1When was Lincoln assassinated?
?(April 15, 1865 at Ford’s Theatre in Washington D.C.
by John Wilkes Booth of Maryland.)
Cons slow not cited must type to negotiate
fast easy anonymous provided transcript of
transaction via email
QUESTION TWO[OPEN-ENDED]
Where do babies come from?
2
Pros
Question 2Where do babies come from?“When a man and a woman come together, a baby is often conceived.”~ anonymous user on WebAnswers.com
?
fast easy anonymous social entertaining
Cons slow not cited sloppy inaccuracies impersonal
Q&A
Pros
?
fast well-negotiated authoritative cited professional
Cons travel to library parking have to get
dressedto go out in public
f2f[ face-to-face ]
Question 2Where do babies come from?“It’s NOT the Stork! A Book about Girls, Boys, Babies, Bodies, and Families, and Friends,” by Harris and Emberley, recommended by a librarian at the Lawson McGhee Library.
InternetPros
?
Cons slow not cited inaccuracies
fast easy anonymous social entertaining
Question 2Where do babies come from?eSchoolToday.com provides a scientific explanation about human reproduction.
database
Pros
?
Cons cumbersome visually unappealing not really fast or
accessible for ready reference
fee wall
authoritative accurate scholarly
Question 2Where do babies come from?Gale’s InforTrac Junior and Gale Virtual Reference Library provided information for young people about human sexuality and reproduction.
chatPros
?
Cons slow not cited must type to
negotiate
fast easy anonymous provided transcript of
transaction via email
Question 2Where do babies come from?“It’s So Amazing: A Book About Eggs, Sperm, Birth,Babies and Families” by Harris and Emberley, recommended by a librarian online via the Enoch Pratt Free Library system in Baltimore, Maryland.
CONCLUSIONSSo…which reference answering service was best and why?
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