10 practical tips to drive your nonprofit's website from good to great

Post on 18-Jan-2015

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Did you know 41% of Canadian donors turn to an organization’s website for the information they need to decide if they will make a donation? If you are unsure or don’t know if your website provides the right information to attract and engage prospective and current donors and supporters online, join us for an hour long workshop with Raheel Gauba, Blackbaud’s design guru. In this session Raheel will share core principles of great web design while walking you through examples of some of the best Canadian nonprofit websites on the Internet today. Learn what makes a good website even better! 1. Every pixel has it's purpose 2. Design to be audience centric 3. Less is always more 4. Maintain + Improve your brand 5. Know your purpose 6. Focus on moving the audience (Call to action) 7. Think outside the box 8. Put your CMS to good use 9. Harness the power of email 10. Personalize your donation form

TRANSCRIPT

Drive Your Nonprofit’s Websitefrom Good to Great Presented by Raheel Gauba

Online Strategist for Nonprofits - Blackbaud

Bound for Greatness: A free webinar series by Blackbaud

#liveInt 12

BRAND

#liveInt 13

IS A FEELING. IS PERSONALITY.IS A POINT OF VIEW.

IS SUPPORTER-CENTRIC VALUES.

A BRAND

..D

x

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foundations

14

of successfulwebsites

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SHARE INFORMATION

MORE EFFECTIVELY

15

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COMMUNICATE IN A

PERSONALIZED MANNER

16

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SUPPORT ORGANIZATIONAL GOALS

17

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BUILD A COMMUNITY

STRENGTHEN RELATIONSHIPS

&

18

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SOME INTERESTING FACTS

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NEW!

94% of people cited web design as the reason they mistrusted or rejected a website.SOURCE: 2012 Mobile User Survey

94% of people cited web design as the reason they mistrusted or rejected a website.SOURCE: 2012 Mobile User Survey

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SOME INTERESTING FACTS

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NEW!

It takes only 0.05 seconds (blink of an eye) for visitors to form an opinion about your website.SOURCE: BBC

It takes only 0.05 seconds (blink of an eye) for visitors to form an opinion about your website.SOURCE: BBC

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SOME INTERESTING FACTS

19

NEW!

40% of people will abandon a web page if it takes more than three seconds to load.SOURCE: eConsultancy

40% of people will abandon a web page if it takes more than three seconds to load.SOURCE: eConsultancy

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SOME INTERESTING FACTS

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NEW!

48% of people cited a website’s design as the number one factor in deciding credibilitySOURCE: SME Website Statistics. Feb 27, 2014

48% of people cited a website’s design as the number one factor in deciding credibilitySOURCE: SME Website Statistics. Feb 27, 2014

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how do we get from

good to great

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#1 EVERY PIXEL HAS A PURPOSE

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#2 DESIGN MUST BE AUDIENCE CENTRIC

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#3 LESS IS ALWAYS MORE!

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#4 MAINTAIN + IMPROVE YOUR BRAND IDENTITY

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#5 THE PURPOSE OF THE WEBSITE SHOULD BE OBVIOUS

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#6 FOCUS ON MOVING THE AUDIENCE (CTA)

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#7 THINK OUTSIDE THE BOX!

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#8 PUT YOUR CMS TO GOOD USE!

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HARNESSTHE POWER OF EMAIL!

#1 Activity on Smart Phone.

But nonprofits are competing for mindshare in

the inbox

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HARNESSTHE POWER OF EMAIL!

86%86%87%80%

} use the internet mostly for email

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HARNESSTHE POWER OF EMAIL!

$ $

$

$

$

Sign up

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PERSONALIZE & AUTOMATEYOUR DONATION FORMS

38

Past activity is a good

indicator of future

interaction

casual visitor

emailprospect

pastdonor

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PERSONALIZE & AUTOMATEYOUR DONATION FORMS

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$50 $75 $100 $125 [Other] Give monthly!

$10 $25 $50 $75 [Other]

#liveInt 40

BRAND

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TRUSTBRAND

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LOYALTYTRUSTBRAND

#liveInt 41

Luminate Online MarketingMarketing Automation for Nonprofits

Smart Donation FormsSupporter Scoring

eCommerce, Page Builder & more!

#liveInt 42

Website Design & BrandingWebsite Redesigns

Search Engine OptimizationUsability Testing & Analysis

Fine-tune your transactional pagesfor higher conversion

Branding & more!

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your turn!

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reference websiteshttp://www.girleffect.orghttp://www.girleffect.org/2015-beyond/girls-voices/http://slaveryfootprint.orghttp://www.amnestyusa.orghttps://www.namesforchange.org/Introhttp://sexgerms.comhttp://www.2015quilt.comhttp://mcsc.cahttp://www.one.org/us/http://www.cwf-fcf.org/en/index.htmlhttp://lrcp.tours.lhsc.on.ca/intro-to-chemo/about-chemotherapyhttp://rockquation.cahttp://missingkidsstamps.cahttp://www.warchild.org.ukhttp://www.adra.cahttp://albertacancer.ca

Drive Your Nonprofit’s Websitefrom Good to Great Presented by Raheel Gauba

Online Strategist for Nonprofits - Blackbaud

Twitter: @raheelgaubaraheel.gauba@blackbaud.com

slideshare.net/raheelgaubaslideshare.net/blackbaud

Bound for Greatness: A free webinar series by Blackbaud

THANK YOU!

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