10 insights to improve productivity and profits | jeremy eden and terri long

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This presentation consists of highlights from the interview with Moe Abdou,

founder & host of 33voices®.

Jeremy Eden and Terri Long are co-founders and co-CEOs of Harvest Earnings Group, Inc. Jeremy has decades of consulting and performance improvement experience in business and government including McKinsey. Terri was in the corporate banking world for eighteen years before joining Jeremy in 2000. Our co-founders met in the mid-90s when Terri was the client and an SVP at what is now U.S. Bancorp. Jeremy was the consultant assigned to work with

her on the bank’s earnings improvement project.

Jeremy Eden & Terri Long

@HarvestEarnings

Co-Founders of Harvest Earnings Group, Inc.

Problem solving with any size organization always starts with following the MONEY. To solve a problem, you have to first believe

it before you’ll ever see it.

Insight #1

Insight #2

The only metric that matters in any size business is EARNINGS. Everything

else is a supporting role.

Insight #3

In every organization, there lies a problem deep within, that if identified and solved, could

have a disproportionate impact on the bottom line; find the easiest one.

Insight #4

Next time you’re stuck finding a solution, take Einstein’s advice and ask yourself whether or not you’re

working on the right problem:

“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.”

Insight #5

Want ignite more imagination in your team? Try brainstorming to find problems worth solving as opposed to finding solutions.

Insight #6

A good leader sees it his highest responsibility to put out fires and to inspire bold initiative.

A great one never overlooks the details.

“Details matter — it’s worth waiting to get it right.”

- Steve Jobs

Insight #7

The 5 words that keep good executives from becoming great:

‘I want everyone on board.’

Insight #8

The important thing a curious leader does is never stop questioning. Trying asking:

The 5 why’s, asking, “why?” five times’

OR “how do we know that to be true?”

Insight #9

A business that celebrates its uniqueness, ignores its competition and

hardly benchmark, for that breeds complacency and commoditization.

Insight #10

Try measuring the effectiveness of your KPI’s (Key Performance Indicators) by

turning them upside down. What if instead of measuring customer satisfaction, you look at

the percentage of dissatisfied customers?

Is there a simple problem that if you could solve, would have a

domino effect on the bottom line?

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Presentation created by Chase Jennings

Insights by Moe Abdou