1 copyright © 2011, oracle and/or its affiliates. all...
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1 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
2 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Development Update: Oracle Transportation
Management & Global Trade Management
Jim Mooney
Vice President, Logistics Development
August 2011
3 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Agenda
• Opening Comments
• Release Information
• Back at the Lab….
• Special Topics
• Curriculum
• Q & A
4 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Top Ten List
• Top Ten Phrases you love to hear from OTM Support:
1. Have you logged an SR?
2. Can we close the SR?
3. We can only work on it 24x7 if it is Sev-1.
4. That does not qualify for Sev-1.
5. Yes, Development confirmed it is a bug and targeted it for 7.0.
6. No, we cannot disclose future releases, so I cannot tell you a date for 7.0.
7. Please turn off all logging, it is impacting performance.
8. There was no logging on, you need to replicate with logging on.
9. I know it is crashing your system, but development say’s it is working as designed.
10. Please log an Enhancement Request.
5 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Agenda
• Opening Comments
• Release Information
• Back at the Lab….
• Special Topics
• Curriculum
• Q & A
Release 2.5
Release 1.0
Release 2.0
Release 2.1 Release 2.6
Release 3.0
Global data
model and
Java code to
provide the
Web-designed
infrastructure.
Application integration to
the web infrastructure
(industry
standard XML).
Provided
enhanced
functionality
related to early
adopter
implementation
requirements.
Settlement and
content that close
the loop on the full
business cycle.
Reporting and
status
enhancements
based on
operational
feedback.
Planning and
optimization
for multi-tier
distribution
networks.
Release 3.1
Reporting, Order
Management, and
Visibility.
Release 3.5
SCEM, Reporting,
and Order
Management
functionality, and
security.
Release 3.7
Enhancements
to Inventory
Visibility, and
Optimization
functionality.
Release 4.0
Expand
breadth and
depth of the
product
footprint.
Enhanced
usability
Release 4.5
Freight Forwarding
and Brokerage,
Automotive Vertical
enhancements,
and Touring
Optimization
Founded
Release 5.0
Transportation Sourcing
Load configuration, ITL APIs
and workflow, Document
Management, Claims, Appt
Scheduling
August2000
October2000
March 2001
August2001
July2000
March2000
November2001
June2002
October2002
May 1999
June2003
June2004
March2005
Release 5.5
First release as
Oracle.
May 2006
Nov2005
Oracle Acquisition
of G-Log
OTM TimelineFoundation built for success
7Copyright © 2010, Oracle and/or its affiliates. All rights reserved.
May
2006
Release 5.5
Cooperative Routing,
Product Name Change
& Re-Branding,
Integration with eBS,
Consolidated Tender,
Enhanced UI,
Scalability &
Performance,
Carrier Commitment ,
FF Enhancements,
RIQ with Show Routing.
August
2006
Release 5.5 CU1
Container/Equipment
Visibility,
Integration
enhancements,
Enhanced Help including
“Show-me” & Custom
Help
Merge-In-Transit ID
December
2006
Release 5.5 CU2
Cooperative Route
Execution,
Enhanced Air
Processing,
Simplified UI for mid-
tier,
UI & Dock Scheduling
Enhancements.
Release 5.5 CU3
Fusion Transportation
Intelligence,
Dock Scheduling
Enhancements,
Container Optimization,
Shipment Cost
Adjustment,
Customer Management
Cooperative Route
Execution Enhancements.
May
2007
Release 6.0
Fleet Management,
Multi-Tier Network
Execution,
Siebel Order Capture
Integration,
eBS Integration Phase
II,
Small Parcel System
Integration.
Sourcing
FTI
April
2009
Release History TimelineTrack Record of Innovation…
Release 5.5 CU4
Fusion Transportation
Intelligence,
Dock Scheduling
Enhancements,
Sourcing
Enhancements,
Parcel CWT Rating,
Rail Enhancements,
Optimization
Enhancements.
January
2008
Release 5.5 CU5
Dock Scheduling,
Cumulative Broadcast
Tenders,
Sourcing
Enhancements,
Optimization
Enhancements,
Service Provider
Assignment Record
Management.
June
2008
8Copyright © 2010, Oracle and/or its affiliates. All rights reserved.
September
2009
Release 5.5
CU6
Dim Rate Factors
Dock Scheduling
Ground Schedules
UI / Usability
Configurable Auto-Tendering
Service Provider Assignment
Settlement and Financial Management
Allocation
FTI
Cooperative Routing
January
2010
Release 6.1
Global Trade Management
Fleet Management
Mobile Communications
Load Configuration
Freight Payment
FTI
Ocean Sourcing
Usability
Planning Diagnostics
...and more
Release History TimelineTrack Record of Innovation
Release 6.2
December
2010
• Commitment to Innovation
• 6.2 is the 10th release since G-Log acquisition in Nov 2005
• Oracle’s Innovation Investments
• Fleet Management
• Global Trade Management
• Transportation Business Intelligence
• Cooperative Routing
• Transportation Sourcing
• Dock Scheduling
• Small Parcel
• Carrier/Trading Partner Connectivity
• Load Configuration
• TMS Core – planning, execution, settlement
Fleet Mgmt
Global Trade
LTL Sourcing
Business Intelligence
Small Parcel
Load Configuration
Rail Transportation
Operational Reporting & Document Mgmt
User Interface Configuration
GTM – E-Business Suite Integration
9
Oracle Transportation Management10+ Years of Evolution into a Broad and Deep Platform
Transportation
Management
Transportation
Operational Planning
Freight Payment,
Billing & Claims
Forwarding &
Brokerage Operations
Fleet Management
Transportation
Cooperative Routing
Transportation
Sourcing
Fusion Transportation
Intelligence
Logistics Inventory
Visibility
Global Trade
Management
10 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
OTM/GTM Lifetime Support Policy
Release End Premier End Extended End Sustaining
5.5 Nov 2010 Nov 2013 Indefinite
6.0 May 2014 Not Available Indefinite
6.1 Dec 2014 Dec 2017 Indefinite
6.2 Dec 2015 Dec 2018 indefinite
Prior to 2011, Support Policy was the same for all 6.x versions:
•Premier: May 2014
•Extended: May 2017
•Sustaining: Indefinite
11 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Agenda
• Opening Comments
• Release Information
• Back at the Lab….
• Special Topics
• Curriculum
• Q & A
Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Oracle Proprietary and Confidential.
Web
Server
External
Report Server
(interactive)
External
Report Server
(content)
Browser
HTML, PDF,
Excel, XML
Content
HTTP Report
RequestRedirect /
Content
Application Server
Embedded
BI Publisher
Workflow
RMI Report
Request
RMI
Content
Printer E-MailOTM
Document
HTTP Report
Request
HTTP Report
Request
HTML, PDF,
Excel, XML
Content
ReportsReport Designer’s Guide - Architecture
Order Configuration (by Line)
Line or Ship Unit Can delay ship unit creation
Copyright © 2010, Oracle and/or its affiliates. All rights reserved. Oracle Proprietary and Confidential.
Packaged IntegrationOverview
Provider Oracle
eLocation
ALK
PC*Miler
Rand McNally
MileMaker
Address
Validation
Geocoding
Service Time
Calculation
Mapping
Routing & Turn
by Turn
Directions*
OTM 6.3:
Representation of a more Integrated Network
15
16 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Mobility
• Access to information and business
functions across multiple smart
phone and mobile platforms
• Examples:
– Carrier tender accept/reject
– Shipment status update
– Order/shipment track & trace
– Fleet drivers
– Business intelligence (e.g., carrier
scorecards)
17 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Agenda
• Opening Comments
• Release Information
• Back at the Lab….
• Special Topics
• Curriculum
• Q & A
OTM Survey Information (from 2009 SIG)
• Background
• Oracle Global Relationship Survey
• Performed every 6 months
• Covers all aspects of your product experience
• Spring 2008 Results
• Results were mixed
• Improvements needed in:
• Upgrades
• Performance
• Education
• Spring 2009 Results
• No product areas in the RED
• Average of about 10% increase in scores
Thank you!
19
OTM/GTM’s client base has grown while survey
feedback has declined.
0
50
100
150
200
250
300
350
400
450
2009 Q2 2009 Q4 2010 Q2 2010 Q4 2011 Q2 2011 Q4
Clients
Survey
© 2010 Oracle Corporation – Proprietary and Confidential
I’m on 5.5, what are my options? (2010 SIG)
• Upgrade to 6.1 – Premier Support• 6.1.1 delivered at the end of March
• 11g Oracle Technology
• Great new features
• 6.x Premier Support until 2014
• Stay on 5.5, use Extended Support• Ability to get new fixes*
• *Must be on 5.5 CU6 RUP3 or 5.5 CU5 RUP8
• Lasts until 2013
• x% Additional Maintenance Fee
• Stay on 5.5, use Lifetime Support• Not Recommended for active projects because no new fixes
• Ability to get old Premier Fixes only
• We will still support you by phone / SR
• Just cannot provide new code fixes
• Oracle Lifetime Support Policy• http://www.oracle.com/support/library/brochure/lifetime-support-applications.pdf
21 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Pay no attention to that man behind
the podium…..
•Special Topics:
–Performance
–Security
22© 2010 Oracle Corporation – Proprietary and Confidential
Performance
• Recent Performance Activities
– UI Benchmark on Sun OEL
• Goal: Prove linear scalability on web tier for UI processing
• Result: Achieved linear scalability, response degraded after 300 auto users, linearity returned by adding a second web server
• Other benefits: identified and corrected some single threaded web functions
– Order XML Benchmark on Sun OEL
• Goal: Process XML integration through order creation in 1 sec per
• Result: 16 orders / second (24 orders / second scaled)
• Other benefits: Proved new data queue feature in 6.2
23© 2010 Oracle Corporation – Proprietary and Confidential
Performance
• Recent Performance Activities (continued)
– Client Integration prepare for Go-Live
• Goal: Process 200,000+ i_transmissions per hour
• Result: 230,000+ achieved (limited by sending system)
• Other Benefits: Improved Object Locking, lessons learned re database contention and ways to alleviate
– Client Bulk Plan Scaling for Go-Live
• Goal: 80,000 orders bulk planned in an hour
• Result: 55,000+ in less than an hour – still working…
24© 2010 Oracle Corporation – Proprietary and Confidential
Performance
• Ways to Improve Performance
– Read the performance tuning guide
• Turn off all logs
• Install all recommended patches
• Make sure VPD and other settings are correct
– Create a performance test bed
• Repeatable tests
• Controlled environment
• Change 1 variable at a time
– Capture all OTM performance statistics and OS / DB
• Review with OTM Support / Development if you have questions
25© 2010 Oracle Corporation – Proprietary and Confidential
Security
• OTM / GTM Current Product Features
– Support for SSL (HTTPS)
– Support SSO or OTM / GTM Users
• Password Features – masks, expiration, etc
– N-tier Architecture - Firewalls, web in DMZ, etc
– OTM / GTM passes audit criteria – CSS, SQL
Injection, etc
• In the works…
– Security Guide
– Secure Install
26© 2010 Oracle Corporation – Proprietary and Confidential
Security
• Internal Development Activity
– Security Checklist – Global Oracle Security Group
– Fortify – source code checker for security holes
• What you can do today
– Secure your OTM
• Password Rules (or SSO)
• HTTPS
• Remove DB access from External Web Servers
– Stay Current on OTM Rollups
– Perform an audit if needed
– At a minimum – STOP using CHANGME password
27
Special Topics Summary
• Performance
– OTM / GTM can perform and scale
– Performance should not drive a single
vs multi instance decision
– Tuning required to reach high volume
levels
• Security
– OTM / GTM has many security features
– Use them and secure your instance.
28
Agenda
• Opening Comments
• Release Information
• Back at the Lab….
• Special Topics
• Curriculum
• Q & A
29
We provide a variety of easily available curriculum.
Classroom: Core Competence
Live Virtual Classes:
Core, Integration
Recorded Web Classes:
Agents, Financials, Sourcing
TOIs
796594.1
30
Curriculum Focus: Transfer of Information (TOIs)
Type TOI Number 2011 Enroll
Comprehensive Fleet 5 684
Comprehensive FTI 2 141
Comprehensive GTM 7 662
Delta 6.2 11 623
Exists
Type Project
Fleet Upgrade to 6.3
Financials Convert from RWC to TOI
Agents Convert from RWC to TOI
Delta 6.3 TOIs (identification phase)
In Progress
31
We continue to expand our product doc.
Admin / Install / Migration Guides
Order Management Guide
Report Designer’s Guide
FTI Reference Guide
GTM EBS Integration Guide
FTI Data Integrator Interfaces Guide
32
We welcome your doc / help comments.
33
Agenda
• Opening Comments
• Release Information
• Back at the Lab….
• Special Topics
• Curriculum
• Q & A
34© 2010 Oracle Corporation – Proprietary and Confidential
Question #1
• Why are upgrades so much fun???
– We design our features to not change behavior immediately, so we will keep existing behavior for a release or two and then deprecate the old behavior, then remove it. This works well when migrating from a previous release or two, but doesn’t help when the upgrade spans 4 or 5 releases, as most do. We will be looking at ways to alleviate this, but nothing in the short term.
35© 2010 Oracle Corporation – Proprietary and Confidential
Question #2
• What is the next big thing for OTM / GTM?
– In the 6.x timeframe, we added GTM (Global Trade Management) and Fleet Management. These were two major initiatives / offerings that, while robust, are still relatively new offerings. We intend to continue to build these out aggressively and continue to add depth to our base product and options. Other major areas of investment are Mobility and Multi-tier. Our Multi-tier solution will be unique in the industry and set us well beyond anything any of our competitors can do.
36 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Q&A
37 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Safe Harbor Statement
• The preceding is intended to outline our general product direction. It
is intended for information purposes only, and may not be
incorporated into any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be relied upon in
making purchasing decisions. The development, release, and timing
of any features or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
38 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
39 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
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