it is an integrated investment and financial management solution which enables portfolio management...
Post on 26-Dec-2015
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PMS Solution
It is an integrated investment and financial management solution which enables portfolio management and investment and financial accounting for single or multiple investors within a family or an organization.
Imports data and generates various MIS and audit reports catering to various accounting, reporting and decision making needs of different entities and High-Net worth individuals.
Provides efficient and speedy solution for accounting and portfolio management requirements to the managers to enhance their performance.
Portfolio Management System brings best-in-class features to support you. Our intelligent solution offers a simple yet effective way to manage portfolio assets, assess risks, take and track the right decisions, and maintain effective client communication.
Portfolio Management System Features
Portfolio Management and Reports.
Financial Management and Reports.
Total Valuation Report ( Individual and Consolidated).
Performance Analysis.
PMS handles Multi Exchange, Multi Brokers Trades supported by a file upload facility
Continue…..
Option to pull trades from broker’s database.
Handling of corporate actions like dividend issue, rights issue, share split, bonus issue and share redemption Total Valuation Report ( Individual and Consolidated).
Integrated accounting system including balance sheet.
Monthly reports for clients (with graphs).
Bhav Copy(BSE/NSE) Auto Upload.
Architectural Design
PMS
Capital Market
Finance
Derivative Market
Bill Entry
Bill Import
Opening Investment
Receipt
Journal
Payment
Bill Import
Index Master
Bill Entry
Reports
Architectural Design
PMS Data Base
Multiple Exchange / Broker Trade Process
PMS Application
WCF / SOA Service
Bhav CopyBSE / NSE
Website
Architectural Design
PMS MIS Report
Capital Market
Transaction Listing
Bill Listing
Scrip wise P&L
Scrip wise All ReportsValuation Reports
Family wise Reports
Cash Bank
General LedgerJournal Ledger
Trial Balance
Balance Sheet
Reconciliation
Bill Listing
Scrip wise P&L
Scrip wise All Reports
Valuation Reports
Family wise Reports
Transaction Listing
Finance Derivatives
Application High Level Design
DBPerf
orm
an
ce M
on
itori
ng
/ D
iag
nost
ics
UIViews
(XAML)Application
Logic
Client View
Model
Presentation Layer
WCF RIA Service
Business objects
Business Components
Business Logic LayerWCF Business
Logic Validation
Business Entity
Data
M
od
el Data Access
Service
Data Access Layer
Ora
cle
SQ
LMicrosoft Enterprise
Application BlocksLINQADO.NET
Secu
rity
/ A
uth
en
ticati
on
PMS Integration
Silver lightApplication
host
Stand alone Server
URL
Download app (.xap)
.NET Framework for
Silver lightCLR
PMS – Technology
– Programming Framework & Tools• Microsoft Silverlight Application 5.0• .NET Framework 4.0• WCF RIA Services (Middle tier)• Silverlight fully Cross-Platform Application• Rich Internet application with support for Web
Browsers running under Microsoft Windows and Mac OS X
– Database• Oracle as backend RDBMS
– Server Platform• IIS Web Application, Apache Tomcat
Delivery Process
SalesHand-over
Kick Off Presentation
Gaps Documentation / Review & Sign-off
Develop Project Plan
Software Customization
Sample Data Preparation
DevelopmentTesting &
ReviewApplication Setup
System Testing TrainingAcceptance
Testing (UAT)Business Readiness
& Go Live Prep
Go LiveSupport HandoverProject Closure
Product Walk Through & Gap Study
Project Implementation Method
Project Team Structure
Delivery Head
Program Manager
Head Sales & Marketing
Team Leader
Project Manager
Business Analyst
PMO Office Account Manager
Support Process
• Calls to be registered in Customer support Direct Portal with detailed inputs / screen shots
• Scope – – Provide services for the base product & maintain
customized programs already delivered and accepted by the customer
• Pre-requisite for support :-– Remote Connectivity to the Servers
Support Structure
Customer
Customer Coordinator
Single point for customer
Consultant 1
Consultant 2
Consultant 3
Details / Clarifications
APEX SOFTCELL
Support Head
Local Support Manager
Offshore Support Team
Support Process Benefit• Complete History of the calls logged
• Auto email as an acknowledgement to the
customer
• Track of Response time
• Auto email for Call closure / feedback from the
customers
• Automated Internal Escalation Engine for Aged
Calls
Overview of Support functionProvide product support from the time the product is installed at the customer premises
Provide each customer with unique login ID to the Customer Support Portal
Enables the customer on the Customer Direct usage during the implementation phase
Overview of Support Function (Continue…)
• Support Takeover Process
‒ Pre-closure process
‒ Project documentation by implementation team
‒ Project documentation review and approval by
Support team
‒ Project closure process
• Support Review Process
‒ Regular reviews with customer post implementation
‒ Review with implementation team during
implementation
Support Escalation Process• Support point of contact
‒ Regional Support Desk
• Escalation Process‒ First Level – Customer Support Head‒ Second Level – Account Manager‒ Third Level – Operations Head‒ Fourth Level – Region Head‒ Fifth Level –Chief Executive Officer
• Support call logging process‒ Customer Support Portal
Thank You For Your Precious Time !!!!
Contact Us :-
Contact Name :- Bhavesh Mody / Ramchandra SatheContact No. :- 9323800419 / 022-61399000Email Address :- modi@apexsoftcell.com raju.sathe@apexsoftcell.com
Office Address :- 501, Eco Space, Mogra Village, New Nagardas Road, Andheri, (East),Mumbai – 69 INDIA
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