good attrition: less productive employees voluntarily leaving the organization. this means if the...

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Good attrition: Less productive employees voluntarily leaving the organization. This means if the one who have left fall in the category of low performers, the attrition in considered being healthy or good attrition.

Bad attrition : In the performance analysis of the ones who have left, if the proportion of high performers leaving is higher, the attrition is bad attrition.

All IT companies are facing problems in retaining their employees irrespective of the fact that they are providing an attractive compensation packages to their employees.

TCS, Infosys and Wipro faced high attrition rate as compared to Satyam.

Wipro having high attrition rate comparatively(19.7%)

Established on:1945

Headquarters :Bangalore

Management: Azim H Premji chairman Girish S paranjpe Joint

CEO & Member of Board Dr A.L Rao Chief

operating officer Suresh vaswani Joint

CEO & Member of Board

Having already achieved the pinnacles of process and quality credentials , Wipro's Vision is focused on attaining leadership in the areas of business, customer and people.

SERVICES OFFERED INDUSTRIES SERVED Consulting Package Implementation Application development

& Maintenance Testing services Technology infrastructure Business Process

Outsourcing Product Engineering

Telecom Service provider Financial Services Retail Energy & Utilities Manufacturing Technology , Media &

Transporting Services

America Europe Japan India Middle East Asia Pacific

Wipro becomes the first Indian IT Service Provider to be awarded Gold-Level Status in Microsoft’s Windows Embedded Partner Program 

Wipro is the world’s largest independent R&D Services Provider 

Worlds 1st PCMM Level 5 software company Worlds 1st IT Services Company to use Six Sigma The pioneers in applying Lean Manufacturing techniques

to IT services 

World’s first SEI CMM/CMMI Level 5 IT services company

The first to get the BS15000 certification for its Global Command Centre

Functional RFID Enabled Concept Store and Global Data Synchronization Laboratory BS7799 and ISO 9000 certified 

Among the top 3 offshore BPO service providers in the world 

Wipro is a strategic partner to five of the top ten most innovative companies in the world* (*Technology Review Innovation Index 2005)

Over 50 industry facing ‘Centers of Excellence‘ 53 development centers across globe 647 clients - 82000+ employees

The attrition rate of Wipro is 19.27% during April-June 2008. On annual basis, the attrition rate of Wipro BPO was 48 %. The main reasons being told are the odd working hours and the higher studies. Wipro’s attrition rate is the highest in the industry.

Attrition rate for Wipro

Direct impact: A high attrition indicates the failure on the company’s ability to set effective HR priorities. Clients and business get affected and the company’s internal strengths and weaknesses get highlighted. New hires need to be constantly added, further costs in training them, getting them aligned to the company culture, etc.,—all a challenge.

Indirect impact: Difficulty in the company in retaining remaining employees . Problem for the company in attracting potential employees. Typically, high attrition also leads to a chronic or systemic cycle—attrition brings decreased productivity, people leave causing others to work harder and this contributes to more attrition. All this has a significant impact on the company’s strength in managing their business in a competitive environment.

Job or work place is not as expected

Mismatch between job and person

Less growth and advancement in career

Stress from overwork Loss of trust and confidence in

senior leaders Feeling unrecognized Plans for further studies

Fair compensation package Development and Training Wipro Academy of Software Excellence (WASE) Educational tie-ups Performance based bonus Wings within Recognition Credit cards to all the employees Channel[w] Interest group Kids@wipro Wipro cares

For any organization to be successful it need to retain its employees. If I were associated with HR of the company I would follow

Flexible working arrangements Gifts at some occasions Recreation programs Retention bonus Improving relations between managers and

their subordinates.

Thank You

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